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Best Western Plus Inn Scotts Valley

2.5 star property

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Lobby
Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6020 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪6 min drive‬
  • Place, Ocean Street
    ‪6 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(31 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(66 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Junior Suite, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 King Bed, Non-Smoking, Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 2

1 King Bed, Mobility Accessible, Walk In Shower, Non-Smoking

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Walk In Shower, Microwave And Refrigerator, High Speed Internet Access, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Wet Bar, Hairdryer

  • Sleeps 2

1 King Bed, Non-Smoking, Mini Suite, Wet Bar, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

  • Sleeps 4

King Suite-Non-Smoking

  • Sleeps 2

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About this property

Best Western Plus Inn Scotts Valley

Hotel in Scotts Valley with free breakfast and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has Access to hot tub and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and camper van/bus/lorry parking are on-site. Housekeeping is available on request.
Best Western Plus Inn Scotts Valley offers 58 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Inn Scotts Valley. During your stay, you'll be close to Zip Line. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a lift and a water dispenser
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Monterey Bay and 11 minutes from Santa Cruz Beach Boardwalk
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Inn Scotts Valley offers its guests an outdoor pool and Access to hot tub. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Best Western Plus Inn Scotts Valley also features camper van/bus/lorry parking, a lift, and a water dispenser. Free self parking is available.

This Scotts Valley hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Scotts Valley
Best Western Plus Inn Scotts Valley
Best Western Plus Scotts Valley
Best Western Plus Scotts Valley Inn
Best Western Scotts Valley
Scotts Valley Best Western
Scotts Valley Inn
Best Western Inn Scotts Valley Hotel Scotts Valley
Best Western Inn Scotts Valley Hotel
Best Plus Scotts Valley
Best Western Plus Inn Scotts Valley Hotel
Best Western Plus Inn Scotts Valley Scotts Valley
Best Western Plus Inn Scotts Valley Hotel Scotts Valley

Best Western Plus Inn Scotts Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 318 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Alisha

Disliked: Staff & service
Tight parking. Had to wait to check in on a Saturday night as the desk person was on lunch until 7:05pm.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Stay here every time I come to the area
Stayed 1 night in Sep 2025

6/10 Okay

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service
Place was ok, but was noisy at 5am because it is a pet friendly hotel. Dogs barking early morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Stayed 1 night in Oct 2025

8/10 Good

Diana, Aptos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good clean property. The location is off a main road so it was at times too noises for us. The beds were okay I would rate them 4/5. Otherwise a d good quick stop.
Stayed 1 night in Oct 2025

10/10 Excellent

William, ROCHESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a few minor maintenance things to take care of, but I’d still stay here 100%! Very easy to get to from the highway, nice staff, feels very welcoming with all of the beautiful plants around the site. Breakfast was good, love my waffles. Overall great place
Stayed 1 night in Oct 2025

8/10 Good

Donna

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Oct 2025

6/10 Okay

sharon

Travelled with family
Clean but too far from Santa Cruz. 20 minutes to the town . Near the north and south 17 entrances. Nothing around hotel. Housekeeping not done daily. Room was spacious and clean. Tv only regular channels. Breakfasts were nice. Plenty of choices for family. Coffee machine very nice with choices of coffees. Staff was friendly. Price was reasonable but next time I’d stay within Santa Cruz for a little extra.
Stayed 2 nights in Oct 2025

6/10 Okay

Khanh

Travelled with family
The hotel was ok. The room was a good size. What we did not like was lack of housekeeping. Only every other day would they resupply towels and soaps. The breakfast was very nice- eggs potatoes sausage waffles cereal and breads. Clean outside with a pool and hot tub. It was located near north and south 17 ramps which made it nice. About 20 minutes to the town of Santa Cruz. Nothing to do so Next time we would stay within Santa Cruz. The staff was nice though.
Stayed 1 night in Oct 2025

6/10 Okay

Kristen

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros- The coffee machine and breakfast were really nice. Our sheets were clean and smelled good. Cons- The carpet in the room was very disgusting. I did not feel comfortable walking on it without shoes which made it difficult with two small children who like to play on the floor. The sink and bathtub had drainage issues. We did not feel comfortable at all in the rooms.
Stayed 3 nights in Oct 2025

6/10 Okay

Casey

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Will not stay there again.

The lobby was in good condition and the room was in ok condition. The beds were very hard, the bath fan was horribly noisy. The room smelled like marijuana when we first entered. For over $200 a night, I expected more. I would not stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Amber

Stayed 1 night in Aug 2025

10/10 Excellent

Rita

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, courteous, easy parking
Stayed 1 night in Sep 2025

4/10 Poor

Tammy

Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs.
Stayed 2 nights in Sep 2025

8/10 Good

Kimm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Coffee maker was a bit odd, would be easier to have pots vs individual coffee maker.
Stayed 2 nights in Sep 2025

8/10 Good

ARUN, San Diego

Stayed 1 night in Sep 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really tasty and well-stocked. There were a couple of kids unattended in the swimming pool, and there was a lady just sitting in her car for hours, with the door open and her feet on the ground. What was up with that?
Stayed 1 night in Sep 2025

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jose

Disliked: Room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Lorraine

Disliked: Staff & service

They called me a liar

The air-conditioning thermostat did not work well so we were either freezing or hot all night. There was an underlying smell of smoke that got stronger as the night went on. What I texted to the customer service in the morning: Someone has definitely been smoking in this room. Allergies kept me awake for most of the night. They replied: Thank you for bringing this to our attention. We're sorry to hear that you've experienced discomfort during your stay. I understand how allergies can be difficult, especially when traveling. Our team is committed to ensuring a pleasant environment for all of our guests, and we take concerns about smoking very seriously. When you checked in yesterday afternoon, the room was thoroughly inspected, and no signs of smoke or any unusual order were detected. Additionally, our supervisor did not report any concerns about the room from the previous guest, which suggests there was no apparent smoke at that time. If there had been a noticeable smell, we would have expected it to be brought to our attention right away. We're always happy to assist guests with room changes or address any issues as soon as they arise. In order to smell smoke that has settled into the carpet, someone has to spend more time than just a quick inspection and cleaning products will mask the smell for housekeeping. The smell got stronger as the night went on. All our friends who live near the Scotts Valley location said they would never stay here, we should have listened.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
3 day stay, housekeeping only on second day after I asked. Cursory at best, just fresh towels, no other cleaning. Will not return.
Stayed 3 nights in Sep 2025