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Comfort Inn Santa Cruz

2.5 star property

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Photo gallery for Comfort Inn Santa Cruz

Reception
Property amenity
Lobby
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
110 Plymouth St, Santa Cruz, CA, 95060
  • Ocean Street
    ‪1 min walk‬
  • Santa Cruz Wharf
    ‪3 min drive‬
  • Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Room, 1 King Bed, Non Smoking, Hot Tub | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Comfort Inn Santa Cruz

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
This hotel features an outdoor pool, Access to hot tub and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Comfort Inn Santa Cruz offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 47-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn Santa Cruz. During your stay, you're just a quick walk from Ocean Street. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, a computer and laundry facilities
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 4-minute drive from Santa Cruz Beach Boardwalk and 6 minutes from Monterey Bay
Comfort Inn Santa Cruz offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Comfort Inn Santa Cruz. Self parking is free.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Santa Cruz
Comfort Inn Santa Cruz
Santa Cruz Comfort Inn
Comfort Inn Beach/Boardwalk Area Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Hotel Santa Cruz
Comfort Inn Santa Cruz Hotel
Comfort Inn Santa Cruz Santa Cruz
Comfort Inn Santa Cruz Hotel Santa Cruz

Comfort Inn Santa Cruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 606 out of 1130 reviews
Rating 8 - Good. 338 out of 1130 reviews
Rating 6 - Okay. 114 out of 1130 reviews
Rating 4 - Poor. 25 out of 1130 reviews
Rating 2 - Terrible. 47 out of 1130 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Santa Cruz

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Pamela

Stayed 1 night in May 2025

10/10 Excellent

Janiel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay clean, great service and a good breakfast. Quiet and comfy beds pool was warm for night swimming. I Am pleased with my stay.
Stayed 1 night in May 2025

10/10 Excellent

Max, Ventura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and attentive staff! Plenty of hot water and the rooms were very clean! Large breakfast room with a wide variety of items!
Stayed 5 nights in May 2025

10/10 Excellent

Matt

Stayed 1 night in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the boardwalk and convenient to many activities. Staff was helpful and friendly. Nice breakfast!
Stayed 1 night in May 2025

10/10 Excellent

SEAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place to stay close to everything
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful with whatever we needed including helping us get WiFi on our phone. The hot tub was a plus. Everything was clean. Breakfast was ok.
Stayed 3 nights in May 2025

8/10 Good

Juliette

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The pool is disappointing. Rooms are clean. Sheets are soft and the beds are nice!
Stayed 2 nights in May 2025

8/10 Good

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but it sort of strange getting there using back streets. The Lobby is not always open. The food was good and easy to access
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Stayed 1 night in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities
Very clean, pool was amazing, friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treated us like family

Both Ozzy & Vidal were very helpful, professional and friendly. All our needs were met with friendliness which made our trip wonderful.
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in time was at 3:00 pm not a minute sooner when we get there there was a line of people to check in then when we finally get checked in our room wasn’t clean yet. So we waited a good 30 minutes. Breakfast was served till 10 again a wait for waffle grill it was finally available I went to make one and the lady turns it off at 9:50 .
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff went above and beyond for us. We appreciate it, thank you!
Stayed 1 night in May 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager is awesome
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff . Nothing worked in the room . The TV . The refrigerator and the AC . After staying at two comfort inns with rooms that appliances don’t work . I will not ever stay again . The staff in both hotels are great . For the first rice not worth it .
Stayed 1 night in Apr 2025

10/10 Excellent

Serjio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard bed and need fix heater / a/c cooler Night time air running cold in bed. Try heat late got warm
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway.

Perfect get away place. Very friendly and clean.
Stayed 2 nights in May 2025

6/10 Okay

DON K

Liked: Cleanliness, staff & service
I did not like the space for parking to small.
Stayed 1 night in May 2025

10/10 Excellent

lyn marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate
Stayed 2 nights in Apr 2025

10/10 Excellent

Elvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
beautiful view and access to road easily.
Stayed 1 night in May 2025