See all properties

Delfines Collection Hotel By Mercure

3.5 star property

Choose dates to view prices

Photo gallery for Delfines Collection Hotel By Mercure

Outdoor pool
Terrace/patio
Exterior
Minibar, soundproofing, free WiFi, bed sheets
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0
  • Place, Ventura Mall
    ‪11 min walk‬
  • Place, Santa Cruz Zoo
    ‪11 min walk‬
  • Place, Patio Design LifeStyle Center
    ‪6 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Reception
Lido Hotel
Santa Cruz
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 41 reviews
The price is €33
11 Jun - 12 Jun
Lido Hotel

About this property

Delfines Collection Hotel By Mercure

An outdoor pool and free Wi-Fi in public areas are available at this hotel.
Delfines Collection Hotel By Mercure offers 27 air-conditioned accommodations with minibars and a hairdryer. 55-inch Smart televisions come with cable channels.

Bathrooms include a shower. This Santa Cruz hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Delfines Collection Hotel By Mercure, you'll be within walking distance of Santa Cruz Zoo. Enjoy features like free WiFi in public areas and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • Within a 15-minute walk of Santa Cruz Zoo and Ventura Mall
As a guest of Delfines Collection Hotel By Mercure, you'll find an outdoor pool, room service (during limited hours), and a lift. WiFi is free in public spaces.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Delfines Collection By Mercure
Delfines Collection Hotel By Mercure Hotel
Delfines Collection Hotel By Mercure Santa Cruz
Delfines Collection Hotel By Mercure Hotel Santa Cruz

Delfines Collection Hotel By Mercure Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 95 reviews
Rating 8 - Good. 20 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 3 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are always spotless good breakfasts rooftop pool with decent view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities
Yes room was tidy and clean. Beds were very comfortable
Stayed 1 night in Feb 2026
Verified

8/10 Good

Johnny

Liked: Cleanliness, property conditions & facilities
Clean, well maintained and good customer service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Well located and reasonably priced small modern hotel.
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Nice place for an overnight
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

monica

Liked: Cleanliness, staff & service, amenities
Ok for a short stay. Pool was under maintenance while I was there so I never got to use it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for the price

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Josseline De las

location dinning
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a well kept property with spacious and well appointed rooms.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Rodolfo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware… This place had bed bugs.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jerson

Liked: Cleanliness, staff & service, property conditions & facilities
very clean. also the bed was very confy. Overall really good.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo otimo
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Não tenho nada a reclamar, exceto a água que escorre pelo banheiro pois não tem porta no box. Pedimos pra manutenção que foi feita, mas a água escorre por cima do filete. Café da manhã muito bom e com funcionário muito atencioso. O funcionário da noite estava sozinho e sobrecarregado na cozinha. A piscina estava turva e acredito que ninguém usa pois não tem cadeiras ao redor para tomar sol.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tais Maria

Liked: Cleanliness, staff & service, amenities
O quarto é excelente, muito limpo e organizado, além de espaçoso. a equipe sempre muito gentil e prestativa. Café da manhã justo!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Mette

Liked: Amenities
La ubicación está muy bien. La piscina estaba muy sucia.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war super! Das Personal war freundlich und das Essen sehr lecker!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MARIA ALEJANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy central, cerca de Manzana Cuarenta, Green Tower, del Mall.. Es una zona segura, tranquila y para hotel de negocios es perfecto.
Stayed 4 nights in Nov 2025