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Inn at Santa Fe, SureStay Collection by Best Western

3.0 star property

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Photo gallery for Inn at Santa Fe, SureStay Collection by Best Western

Meeting facility
Creator video
Property amenity
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning

Explore the area

View in a map
8376 Cerrillos Rd, Santa Fe, NM, 87507
  • Place, Meow Wolf
    ‪7 min drive‬
  • Place, Loretto Chapel
    ‪13 min drive‬
  • Place, Santa Fe Plaza
    ‪13 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(235 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Inn at Santa Fe, SureStay Collection by Best Western

Suburban hotel with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Inn at Santa Fe, SureStay Collection by Best Western offers 99 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The free breakfast at Inn at Santa Fe, SureStay Collection by Best Western gets high marks from our customers. During your stay, you're just a quick walk from Fashion Outlets of Santa Fe. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a business centre, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 12 minutes by car from Santa Fe Plaza and 6 minutes from Meow Wolf
As a guest of Inn at Santa Fe, SureStay Collection by Best Western, you'll find an outdoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served. Inn at Santa Fe, SureStay Collection by Best Western also features laundry facilities, express check-out, and a lift. Limited free parking is available on a first-come, first-served basis.
Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Parking for SUVs, RVs, buses, caravans, and large vehicles is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Inn at Santa Fe, SureStay Collection by Best Western.

Property is also known as

Inn Santa Fe
Santa Fe Inn
Inn At Santa Fe Hotel Santa Fe
SureStay Collection Best Western Inn Santa Fe
SureStay Collection Best Western Inn
SureStay Collection Best Western Santa Fe
Inn at Santa Fe
Inn at Santa Fe SureStay Collection by Best Western
SureStay Collection by Best Western Inn at Santa Fe
Inn at Santa Fe, SureStay Collection by Best Western Hotel
Inn at Santa Fe, SureStay Collection by Best Western Santa Fe

Inn at Santa Fe, SureStay Collection by Best Western Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1116 out of 2098 reviews
Rating 8 - Good. 583 out of 2098 reviews
Rating 6 - Okay. 258 out of 2098 reviews
Rating 4 - Poor. 76 out of 2098 reviews
Rating 2 - Terrible. 65 out of 2098 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! The staff is very friendly, welcoming and accommodating. The rooms were cute and quaint and very clean. The breakfast was amazing! We would definitely stay here again in the future!
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We got in at midnight after a wedding ceremony. The room smelled horribly, but I was hoping that the AC would eliminate the odor. I woke up again at 5:00 AM and my bed and the surrounding area of the bed emitted a pungent odor of cat urine. We finally "fled" the room at 8:00 AM and notified staff of the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya, Kirtland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a fast check in and the front desk was very hospitable. I liked that.
Stayed 2 nights in Jul 2025

8/10 Good

Suzanne

Stayed 1 night in Jul 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff awesome- we were having a very bad day - forgot our toiletries-he gave us toothpaste & brush ! Thanks!
Stayed 1 night in Jul 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

Great place, stayed 3 nights 4 days, away from traffic but close to downtown area.
Stayed 3 nights in Jul 2025

8/10 Good

David

Stayed 1 night in Jul 2025

8/10 Good

James

Stayed 1 night in Jun 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Issac, New Braunfeils

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken furniture dirty old carpet, not comfortable bed. Sorry I don't have any thing nice to say about thatplace
Stayed 1 night in Jul 2025

8/10 Good

Crystal, Tucson

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. The free breakfast is awesome! Plz tip the dining attendant. They do a great job!
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great bang for your buck. A lot around the hotel. 10 minutes from the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Quiet and safe.
Stayed 3 nights in Jul 2025

6/10 Okay

Sage

Liked: Cleanliness
Disliked: Amenities
Front desk person was nice. The room was technically clean, but just felt dirty because everything is so old, outdated, and musty. I literally had to leave the door to my room open to air out then room because it smelled so musty and stale. I guess it was okay for the price. Next time I’ll spend more and stay somewhere nicer.
Stayed 2 nights in Jul 2025

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hot tub wasn’t hot enough
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

No bath tubs!

The room was small and the beds were pushed up against the wall. There was only a stand up shower (with a large patched hole in the bottom), but no bath tub. Desk staff were efficient, but not overly friendly or helpful. Breakfast was good and the dining room had plenty of seating.
Stayed 1 night in Jul 2025

8/10 Good

Sadie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel did the trick for a 1 night stay while driving through the area.
Stayed 1 night in Jul 2025

8/10 Good

DAN

Liked: Cleanliness, staff & service, room comfort

Mediocre at best

Very average hotel. Definitely needs some updating. Breakfast was mediocre. Overall ok for a quick in and out on a road trip. Would not stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Disliked: Room comfort

Just okay

We stayed at the hotel for one night to rest during our long drive to Denver. The hotel could use some updating but I will say our room was clean. The worst part of our stay was the bed, the mattress was rock hard and made our stay uncomfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You will see this property shows as excellent in other reviews, how that is possible I am not sure. The pool and hot tub were so gross and unclean. Trash everywhere around it, old towels laying around, I did not dare go in the water for fear of bacteria. The hallways and staircases are filthy, the carpet in the room was stained badly and looked like it hasn’t been vacuumed in a long time. Stain on the carpet under the sink area that looked like blood, telling myself it is rust but either way very gross. Phone cord was melted so obviously phone did not work, didn’t need it but how that would be overlooked by staff? Dirty all around, litter and trash in the parking lot. We left at 4am the first night of our stay as I couldn’t stand the idea of staying any longer. Homeless man in the parking lot with large metal pipe ranting and acting very crazy. Staff was nice and that is it. Otherwise do not stay here, you will regret it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean room. Hot breakfast with great variety. Definitely on my return list
Stayed 2 nights in Jul 2025

10/10 Excellent

Eli

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great to be able to see the city without having the crowds and noise.
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Oswald

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jun 2025