Park Hotel

3.0 star property

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Photo gallery for Park Hotel

Reception
Front of property – evening/night
Terrace/patio
View from property
Pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Carrera 1 # 18-67, Santa Marta, Magdalena, 470004
  • Place, Santa Marta Beach
    ‪1 min walk‬
  • Place, Parque de los Novios
    ‪2 min walk‬
  • Place, Santa Marta Cathedral
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪32 min drive‬

Room options

Room

  • 16 sq m
  • Sleeps 2
  • Free Wi-Fi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Double Room (Fan)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

Room

  • Sea view
  • 24 sq m
  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Park Hotel

Spend the day relaxing on the beach or pampering yourself at Park Hotel's full-service spa.
Park Hotel offers 60 air-conditioned accommodations with a safe and free toiletries. This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Park Hotel, you're just a quick walk from Santa Marta Beach. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Santa Marta Beach and 13 minutes by car from Rodadero Beach
Park Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. A free manager's reception is offered on selected days. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Park Hotel.

This 3-star Santa Marta hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Park Hotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: COP 14,000 for adults and COP 14,000 for children
  • A restaurant
  • Free manager's reception (select days)

Things to do

  • Full-service spa
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 14000 for adults and from COP 14000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Park Hotel Santa Marta
Park Santa Marta
Park Hotel Hotel
Park Hotel Santa Marta
Park Hotel Hotel Santa Marta

Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 126 reviews
Rating 8 - Good. 40 out of 126 reviews
Rating 6 - Okay. 32 out of 126 reviews
Rating 4 - Poor. 10 out of 126 reviews
Rating 2 - Terrible. 10 out of 126 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view right across the street. Great beach. Close to the marina for tours
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Victor

Excelente location Stuff and premises
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
love the place . Great staff Great pool
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and clean rooms . Great pool . Across from the beach .
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beach view = wow

the view, wow
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Well maintained pool . Air conditioning in rooms . Best location in santa marta . The staff was amazing
Stayed 7 nights in Feb 2024
Verified

8/10 Good

John Tat Fung

Liked: Cleanliness, amenities
Close to Charter Station if you will take a cruise to Tayrona. Right next to a so-so beach. Walking distance to central area. Room is a bit dated though.
Stayed 5 nights in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good value for the money. The photos online made it look a lot more glamorous than it was. Lol
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

farid

Si van en carro. No tiene parqueadero
Stayed 1 night in Nov 2025
Verified

8/10 Good

Gustavo

Liked: Staff & service, amenities
Nos quedamos un día . Fue muy práctico
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

rommel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la atención el personal todo
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Marle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10out10
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio durante nuestra estadía comodidad, sus funcionarios muy atentos, servicio de restaurante excelente
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Olmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel workers were really kind and ready to help us with everything we needed. But, there were little issues: first, the room was too small and during the first shower I took a bad smell like sewage came out of the pipe, so as a temporary solution for one night they gave us a really good suite room, but early by the morning we had to move to another one that was not clean yet, so we had to left all our luggage saved at the front desk. When we came back by 7:00 pm the receptionist attended another group, but we came first. Then, we had to complain about that and finally moved to our final room that was really good and spacious. Another bad thing is the "DJ" at the pool. The music is so loud, that guy plays with the volume all the time, and is impossible to have a relaxing time at the pool if he is there. Please keep the pool with no music or adjust the volume to a permanent rational level. Recommendation: If you go to Park Hotel first ask for checking the room and try the sink and shower. They have good rooms, but occasionally don't give the best ones.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service
Al reservar decia estacionamiento gratis y al llegar me informan que no cuentan con parqueadero
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Las instalaciones en general están bien, el servicio es bueno pero las habitaciones no son tan buenas como se esperaba y el aseo y protocolos de bioseguridad no son bueno y no generan confianza.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

I don't understand the 8.6 satisfaction ratio

I was surprised at how substandard my room was as compared to other I happened to look into that were being cleaned. No hot water and very low pressure. The pool area was beautiful and the desk staff all nice. I don't feel they put me in a very nice room and I am not sure why. I assumed perhaps they were all the same but there were better rooms. This is a very old hotel and although on the beach access blocked during my stay without walki a large distance around the fenced area. It looks like it will be done soon. Bed was very comfortable.
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

no parking

free parking was not available
Stayed 1 night in Dec 2020
Verified

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, room comfort

Better than expected

The location is great. Nice balcony with the view over the beach. Extra bed, it was nice. Fridge! Very good value!
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Bon hôotel bien situé sur le remblai, agréable, qui dispose d'une piscine (que nous n'avons pas testée) .
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Desde el momento de llegada hasta la despedida la atención fue excelente y respetuosa
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité/prix. Proximité de la plage qui est juste devant
Stayed 1 night in Oct 2019
Verified

6/10 Okay

NANCY

Disliked: Staff & service, property conditions & facilities

No corresponde a un tres estrellas

Las instalaciones en general están en muy mal estado. El desayuno muy limitado al igual que el horario para este. El. Hotel. Lo único que tiene bien es la ubicación y por eso sacan provecho sin importar. Los demás los servicios. No debería estar clasificado como. Un tres estrellas.. la lencería y las camas fataleed
Stayed 2 nights in Apr 2019