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Hotel Perla Suite Santa Marta

3.0 star property

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Photo gallery for Hotel Perla Suite Santa Marta

View from property
Meeting facility
Reception
Restaurant
Deluxe Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Carrera 6 No. 11-35, Santa Marta, Magdalena, 470004
  • Place, Santa Marta Cathedral
    ‪6 min walk‬
  • Place, Parque de los Novios
    ‪9 min walk‬
  • Place, Santa Marta Beach
    ‪11 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 King Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, soundproofing

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Multiple Beds

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel Perla Suite Santa Marta

This smoke-free hotel features a restaurant, a rooftop terrace and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Perla Suite Santa Marta offers 22 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Perla Suite Santa Marta, you're just a quick walk from Santa Marta Theater. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Santa Marta Cathedral and Santa Marta Bay
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. A business centre and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Perla Suite Santa Marta.

This 3-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Hotel Perla Suite Santa Marta has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: COP 20,000 for adults and COP 20,000 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 20000 for adults and from COP 20000 for children
  • Pet fee: COP 60000 per pet (varies based on length of stay)
  • Rollaway bed fee: COP 60000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 44595
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Perla Suite Hotel Santa Marta
Perla Suite Santa Marta
Perla Suite

Hotel Perla Suite Santa Marta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Alberto

Liked: Staff & service, amenities
Toallas sucias y desgastadas. Buen trato del recepcionista
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities
El personal es amable y tienen en su desayuno el mejor cayeye que he probado! Las habitaciones son muy cómodas y la cama y sus
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel-mala ubicacion

el lugar es bonito, las personas son cálidas, falta variedad en el desayuno y el sector no es agradable, en las noches no es seguro salir caminando del hotel, el sector se siente peligroso
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con excelente relación costo beneficio

Habitaciones muy cómodas, desayuno normal, lo único es que el aire acondicionado no se puede apagar sin tener que dejar la habitación sin energía De resto una excelente opción
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo, todos los empleados muya amables y atentos
Stayed 2 nights in Feb 2024
Verified

8/10 Good

abrahan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO TAN BUENA
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Pao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, el lugar era muy lindo y cómodo. Es un excelente sitio para descansar. Habían unas irregularidades en la tuberías del baño que hacía que este oliera un poco mal, pero era algo soportable. Está ubicado cerca a la playa y al parque de los novios, lugar donde puedes ir a comer y bailar, solo que en la noche si es solo yda un poco de miedo.
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

Shiny

Disliked: Staff & service, amenities
The property was fine, looked nicer than the actually quality of the property. The shower water pressure was not fantastic and it mostly stayed at medium warm. Our room looked nice though! The staff only spoke Spanish, though a nice young man did give us directions in English once — only saw him the one time. I speak middling Spanish (enough to get around) and my partner elementary Spanish. We were able to ask the staff for directions to the bus station just fine. The staff was overall, cold. Not rude, not mean, but cold. The location is in the corner of the center which makes everywhere you might want to walk about 10-20min away. There is a public bus station just a 5-8 min walk from the hotel which was the best part about this place! We were really really peeved when they charged us an absurd penalty for a used towel. We were charged $50,000 COP (a third of the cost of the room for a night) for the towel you step on when you get in and out of the shower. The shower is flush with the floor and it leaks out into the bathroom. We wiped the floor down with it 2 nights in a row. It got dirty. We were charged a penalty. The towels (bath, hand, etc.) are really thin and rough. There’s no chance it costs that much in Colombia to replace that towel, or to simply wash it — or god forbid — bleach it. We felt like we were ripped off. It was not a good check out. But, we didn’t speak enough Spanish to contest it, so we paid. Would not recommend.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

virlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención, habitaciones cómodas y limpia
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

La atención del personal excelente, habitaciones muy cómodas. Tiene una terraza muy bonita. Súper recomendado el hotel.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

Marycarmen

Disliked: Staff & service
Mal servicio
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente como siempre.. es la mejor opción a un precio increíble! El servicio es excepcional!! Llevo un año alojandome mensualmente en este lugar y me encanta!! Resalto la labor de la atencion de Katherine y Javier .. son muy amables y la chef wendy cocina espectacular.
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

CARLOS

ESTUVE 15 DIAS DE VACACIONES BOGOTA -SANTA MARTA Y PALOMINO Y FUE EL UNICO HOTEL DE LOS 8 QUE ESTUVE QUE NOS TOCO ESPERAR AFUERA DEL HOTEL PARA QUE NOS ENTREGARAN LA HABITACION DESPUES DE LAS 3
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es excelente

Me gusto el hotel es Muy cómodo y agradable. tiene un diseño elegante. Es perfecto para personas que viajan sola, por rumba o por negocio.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Sumon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and location.

Great service and location. Although they did make a mistake by not giving us 3 single beds eventhough I chose this option and gave them a separate email regarding this too. However everything else was incredible.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena opción para hospedarse en Santa Marta. El Personal es sumamente amable.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have liked more nights!

A one night stopover in Santa Marta, it was lovely. Clean comfortable room, a great roof terrace and love design details in the decoration of the hotel. Really helpful staff, a free tour of the city in an electric open sided car, and a very good breakfast
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel is nice but location sucks. Didnt feel comfortable walking at night. Standard room is small. I wanted to change to another room but there was no manager at that time. Afternoon lunch was fine, but dinner time I ordered a sandwich and they said it was very good and it wasnt! I took one bite and could not eat it. It was gross! I asked if i can order something else and they said it was fine. When I got the check they would not take the food i dindt finish off the bill. The restaurant manager was rude and said it was not their problem and I had to pay for it! I was so pissed off! That night I was gojng to the bathroom atleast 5 times. One one toilet roll and had to call at 3am to deliver another roll. I Called next morning several of times and receptionists said she was in a meeting. After i called after an hr and still same thing. Finally after 1hr and a half I was able to talk to her but at that point i was fed up! I tried to get my money back for the next 2 nights and ofcourse manager said it was none refundable! I end up booking at another hotel that morning and they kept my money and I didnt even stay there! Horrible customer service!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos encantó, volveriamos

Excelente hotel, solo nos cobraron un agua q no consumimos, pero en general muy bien, el conductor de perla suit, excelente, junto con las recepcionistas, muy buena la atención, y muy central el hotel
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, good price for the nice rooms and restaurant
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Really helpful staff!
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and highly efficient and competent staff. Great work. Santa Marta Historic District could be sometimes chaotic for the unfamiliarized tourist.
Stayed 6 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble experiencia el hotel es muy bonito vale la pena hospedarse ahí La terraza es increíble y el personal muy amable Instalaciones nuevas
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

WendellFR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great choice hotel when visiting Santa Marta.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel location, staff and service

A very good hotel, recently built with very nice decor. Good location to all the main sites and the beach. Staff extremely helpful and friendly with excellent service standards. One of a few hotels with hot water by the way in Santa Marta. Nice views from the hotel rooftop bars. Best Jacuzzi experience you will ever have so take your swim stuff