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AC Hotel Santiago de los Caballeros

3.0 star property

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Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
C. Del Sol 32-34, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Casino Gran Almirante
    ‪2 min drive‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Balcony, City View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (158)
The price is €158
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Hotel Santiago, Curio Collection by Hilton

About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site.
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at AC Hotel Santiago de los Caballeros, you're just a quick walk from Gran Teatro Del Cibao. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe and a lift
  • Just a 5-minute walk from Gran Teatro Del Cibao and 5 minutes on foot from Monument to the Heroes of the Restoration
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. AC Hotel Santiago de los Caballeros also features an outdoor pool, a front desk safe, and a lift. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

AC Hotel Santiago de los Caballeros has 2 restaurants on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 137 reviews
Rating 8 - Good. 19 out of 137 reviews
Rating 6 - Okay. 7 out of 137 reviews
Rating 4 - Poor. 3 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great/clean facilities and amenities, and close to many restaurants and bars!
Stayed 1 night in Apr 2025

8/10 Good

Elpidio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy buenas condiciones
Stayed 1 night in Apr 2025

6/10 Okay

ROBERT

Liked: Cleanliness, property conditions & facilities
New, clean. The staff needs work. The restaurant staff was confused on many levels. We were told not to walk into the restaurant area for safety reasons. It was totally fine but we waited 1 hour for. cab to drive 3 mins.
Stayed 1 night in Apr 2025

10/10 Excellent

juan, haines city

Stayed 1 night in Apr 2025

8/10 Good

Kirsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC Hotel is beautiful, has a great and sophisticated style. The only point was I reserved a balcony room and they gave me the regular one.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Stayed 1 night in Apr 2025

10/10 Excellent

Sulay

Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Mar 2025

2/10 Terrible

Yisset

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff members at front desk were not welcoming or friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place closer to attractions very clean and beautiful views
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Beautiful pool and view. Friendly staff. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this Hotel for the first time and it didn’t disappoints! The service is top-notch, the rooms are modern and comfortable, and the atmosphere is perfect for a relaxing getaway or business.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a wonderful addition to the Santiago hotel markets. Very close to the touristy Monumento and close to all of its restaurants. Easy to get to and very beautiful. Christian at the front desk was a friendly smile and very helpful during our stay. Crystal at the lobby bar was fantastic and created some wonderful latte art for our lattes. The rooftop pool is out of this world although a bit chilly. Pool side service was mostly enjoyable however a bit delayed since there only seemed to be one worker on duty at all times. This could be improved by the addition of an outdoor bar area, this way we didn’t have to go inside the restaurant soaking wet to get a drink.Hope this improves in the future as I expect to be back soon!
Stayed 2 nights in Mar 2025

8/10 Good

Kenard, Providenciales

Stayed 1 night in Mar 2025

6/10 Okay

Magderlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida nada buena de los restaurantes, nada en la categoría de un marriot, deberían revisar esa parte y agregar gavetas a las habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIÓGENES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, las áreas comunes y la seguridad, pero lo mejor que tienen son las atenciones del personal. He estado en muchísimos hoteles y el servicio al cliente aquí es incomparable.
Stayed 2 nights in Mar 2025

8/10 Good

Orquidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful however the breakfast is horrible and extremely expensive for continental. They served artifical eggs when we asked for an omelet. This hotel has potential but needs some work to make it better and expand their dinner menu at the restaurant as well
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service nice property cleanest and very friendly environment
Stayed 1 night in Feb 2025

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ariel, Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025