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Mr Express

3.0 star property

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Photo gallery for Mr Express

Free daily buffet breakfast
Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access
Reception
The entrance to the Mr. Express Hotel with a large sign above the doors, a glass entrance, and the number 40 on the building facade.
Shower, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪1 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, wheelchair access

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Single Room

Junior Single Room | Minibar, in-room safe, free WiFi, wheelchair access

Junior Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Junior Single Room

  • Sleeps 1
  • Free Wi-Fi

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About this property

Mr Express

A business centre, concierge services and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Mr Express offers 53 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Mr Express, you're just a quick walk from Costanera Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Mr Express also features tour/ticket assistance, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Mr Express Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 281 reviews
Rating 8 - Good. 85 out of 281 reviews
Rating 6 - Okay. 28 out of 281 reviews
Rating 4 - Poor. 9 out of 281 reviews
Rating 2 - Terrible. 8 out of 281 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, air conditioning and locations!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Nice experience at Mr Express. Great price and had a nice room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for the price in the area
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

suazo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025
Verified

8/10 Good

EDDY

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Julián

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

German

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Vinicius Wendey

Liked: Cleanliness, staff & service, property conditions & facilities
A estadia em geral foi excelente. A localização do hotel é perfeita, com centenas de bares, restaurantes e cafés ao redor, além de estações de metrô muito próximas. Também fica a poucos metros do Sky Costanera e do Mercado Urbano Tobalaba, o que facilita muito para passeios. O quarto era amplo, confortável e com limpeza impecável. A equipe de funcionários foi extremamente gentil e educada durante toda a estadia, sempre muito solícita e disposta a ajudar. O café da manhã não é muito diverso, mas é compatível com o valor cobrado na tarifa, atendendo bem às necessidades. Na minha próxima viagem a Santiago, com certeza ficarei lá novamente.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima estadia em Santiago. Gostei de tudo.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities
Me hospedei por 5 noites neste hotel, e está super bem localizado, ao redor tem restaurantes, farmácias, lanchonetes, conveniência e está a 5 min andando do MUT e uns 8 do Costanera Center…além de estar na rota das agências de turismo. Um único ponto a melhorar, seria uma cortina black out que cobrisse melhor as janelas pois ainda assim entra muita claridade, e deixo uma sugestão para o hotel fornecer toalhas para o passeio de Thermas de colina. Café da manhã simples, mas com o essencial e quando se tem passeio muito cedo, avisando com antecedência eles dão uma marmitinha pra viagem, achei isso sensacional. Me hospedaria novamente com certeza.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Márcio

Liked: Cleanliness, staff & service, amenities
Quartos limpos, atendentes simpaticos e atenciosos. Otima localização.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, amenities
Boa localização, custo benefício ótimo
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness
Mejorar personal de recepción.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Thaís

Liked: Cleanliness, staff & service, amenities
Ótima localização, região segura com muitos comércios. Hotel muito limpo e com espaço suficiente, equipe muito cordial.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, organizado, funcionarios muito solicitos, bom café da manhã.
Stayed 11 nights in Dec 2025
Verified

8/10 Good

Tatiane Caroline

Liked: Cleanliness, staff & service, amenities
Bom custo benefício. Ótima localização!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Quarto agradável. Equipe muito gentil. Localização próxima de restaurantes, lojas de conveniência, shopping. Muito cuidadosos ao oferecerem um kit café da manhã para quem vai sair muito cedo para passeios e não teria condições de esperar o horário do café.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito do hotel, ótima localização, ótima comida ! E o atendimento show !
Stayed 7 nights in Dec 2025