Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property

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Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

International cuisine, al fresco dining
Bar (on property)
Lobby
In-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Place, Calle El Conde
    ‪4 min walk‬
  • Place, Malecon
    ‪12 min walk‬
  • Place, Sambil Santo Domingo
    ‪7 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Queen Bed, Non Smoking (Bright)

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Non Smoking, Balcony

8.4 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Our customers tell us that they can't get enough of the helpful staff at Gran Hotel Europa Santo Domingo, Trademark by Wyndham. During your stay, you'll be connected to the convention centre and just a quick walk from Museo Mundo del Ambar / Amber World Museum. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Sky Europa, a bistro that serves international cuisine
  • Self-parking available for a fee
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Calle El Conde and Malecon
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A fitness centre, a rooftop terrace, and multilingual staff are also featured at Gran Hotel Europa Santo Domingo, Trademark by Wyndham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Gran Hotel Europa Santo Domingo, Trademark by Wyndham was completed in August 2020.

Smoking is allowed in designated areas at this 3.5-star Santo Domingo hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Sky Europa – This bistro specialises in international cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (DOP 780 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways (110 centimetre high)
  • Handrails in stairways (110 centimetre high)
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education
  • Renovated entire property - August 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DOP 1320.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: DOP 780 per night
  • Rollaway bed fee: DOP 1320.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Gran Hotel Europa Santo Domingo, Trademark by Wyndham offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 868 reviews
Rating 8 - Good. 222 out of 868 reviews
Rating 6 - Okay. 79 out of 868 reviews
Rating 4 - Poor. 27 out of 868 reviews
Rating 2 - Terrible. 27 out of 868 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Property conditions & facilities
Nice hotel for the price, a little bit noisy at night
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel, Hollywood

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nicele located,clean room, helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Santo Domingo❤️
Stayed 1 night in Jul 2025

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and the staff are pleasant. The location is perfect for exploring the Zona Colonial. I was underwhelmed by the breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very picturesque place to stay. The small balconies are nice for people watching. Staff was nice enough to give me a super late checkout to coincide with my next hotel check in. All the staff was great and spoke pretty good English. Area is very safe if anyone is wondering. Just watch out for the motorbikes. The room was a bit small. Also, the hot water didnt last long or get very warm
Stayed 2 nights in Jul 2025

10/10 Excellent

Dawayne, Washington

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay at this hotel for a few days with my mom. We’re visiting the country & first time I’ve stayed en la Zona Colonial. First off I’ll say that the staff were great, very responsive, nice and professional! We had a bit of an inconvenience of getting a room that was not fully cleaned (found some hair that was not ours in the shower drain & bedroom floors) — this was unfortunate, but quickly remedied after we shared it with the manager. I also wish the water was a bit warmer, but can’t really complain, overall great stay. Rooftop was a plus, lovely breeze up there! I definitely recommend— very convenient!
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

JUAN C

Stayed 3 nights in Jul 2025

10/10 Excellent

Sobeida, Stickney IL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, limpio centrico recomendado lo unico que le hace falta es otro bote de basura en el area del cuarto y una mesa mas tipo tocador excelente servicio
Stayed 2 nights in Jul 2025

10/10 Excellent

Yocasta Castro

Stayed 1 night in Jul 2025

6/10 Okay

Mayra

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel very centrally located in the Zona Colonial. The staff were very friendly and helpful. The hotel is beautiful.
Stayed 1 night in Jul 2025

8/10 Good

Monika

Stayed 1 night in Jun 2025

10/10 Excellent

Julio C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel Wally Santana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, el staff muy profesional el lugar muy limpio y comodo.
Stayed 4 nights in Jul 2025

4/10 Poor

Gabriel

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
They have a lounge above the rooms and there is noise way above 1am that doesn’t let you sleep. The AC never worked properly. Room was hot even while it was set to 16, full fan and turbo…
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

ANTIA

Travelled with group
Ok
Stayed 5 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but not having a pool was a big miss on my part. Being so far from the beach and in the summer a place to take a dip is essential in DR.
My room
Hotel hall to rooms
Breakfast
Rooftop dining area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rainiely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ROBERTO

Stayed 1 night in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy dirty street around the property
Stayed 2 nights in Jun 2025