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Napolitano Hotel

3.0 star property

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Photo gallery for Napolitano Hotel

Sun deck
Front of property
Executive Superior Room, Sea View | Down duvets, minibar, in-room safe, desk
Reception
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪16 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Superior Room, Sea View

Standard Superior Room, Sea View | Down duvets, minibar, in-room safe, desk

Standard Superior Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed

View all photos for Executive Superior Room, Sea View

Executive Superior Room, Sea View | Down duvets, minibar, in-room safe, desk

Executive Superior Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

Executive Double or Twin Room, Sea View | Down duvets, minibar, in-room safe, desk

Executive Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View | Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View

8.8 out of 10
Excellent
(29 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About this property

Napolitano Hotel

A full-service spa, a casino and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a nightclub and a fitness centre are on-site.
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Napolitano Hotel. During your stay, you're just a quick walk from Hostos Park. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy ocean views while dining at La Terrasse
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Malecon and 8 minutes by car from Blue Mall
  • Airport shuttle service available for a fee
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.
La Terrasse – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Napolitano Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 911 reviews
Rating 8 - Good. 275 out of 911 reviews
Rating 6 - Okay. 162 out of 911 reviews
Rating 4 - Poor. 84 out of 911 reviews
Rating 2 - Terrible. 83 out of 911 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

epidaro

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Julijs

Liked: Cleanliness, staff & service, amenities
Clean room, nice restaurant downstairs and pretty nice swimming pool.
Stayed 5 nights in Nov 2025

8/10 Good

Johanna C

Stayed 3 nights in Nov 2025

8/10 Good

Johnny

Stayed 4 nights in Nov 2025

4/10 Poor

Sofia

Liked: Cleanliness, amenities
Checking was a whopping 45 min on a long line because There was only one person working the desk up front on a Friday mid afternoon. To be fair, although the experience wasn’t the greatest the security guard was attentive and professional in handling my bags and walking me straight to my room I did appreciate that. Although the smell in the halls are of wet damp the rooms themselves are big and comfortable. For the price u can’t beat it. I had a great ocean view. The food upstairs by the bar was delicious ,… and the atmosphere of the open bar and scenery with a performance was delightful. Please consider fixing the bathroom toilets as they are broken on the sides and was painful while seated , also be an awareness of used water bottles as I found one open bottle water inside the fridge. If you can fix those minor issues it would be appreciated by all.
Stayed 1 night in Nov 2025

10/10 Excellent

Roland

Stayed 4 nights in Oct 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is plentiful and varied every day. With options for all tastes. Room clean and organized Staff excellent very professional There many places to do a variety of things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es tranquila
Stayed 1 night in Oct 2025

6/10 Okay

Zulay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was ok. Had stay in the past and enjoyed our stay so we came back. Property is not like before but its decent. There are no comforter in the room only sheets. Staff are nice and friendly. Booked two rooms however, when I came to the hotel said I only booked one room. They still did give me two rooms and was charged for both room when I arrived. If you can pay for a room beforehand, you should. We got charged more than it was advertised when booking.
Stayed 3 nights in Oct 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
This place was great a longtime ago not anymore it is really dirty and noisy
Stayed 1 night in Oct 2025

10/10 Excellent

bela

Travelled with family, Travelled with family and small children
Liked: Amenities
Nice views, nice apartment good location on the beach
Stayed 1 night in Sep 2025

8/10 Good

Raul

Stayed 1 night in Oct 2025

2/10 Terrible

Ramirez

Disliked: Amenities
Mal olor alfombras sucias tuallas sucias y rrotas
Stayed 1 night in Sep 2025

8/10 Good

Shayshon

Travelled with partner
Liked: Amenities
Clean room | Staff | Shops nearby | Casino
Stayed 1 night in Sep 2025

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Javier

The food
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Amenities, property conditions & facilities
Breakfast good
Stayed 1 night in Sep 2025

10/10 Excellent

Amil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, specially the pool
Stayed 1 night in Sep 2025

8/10 Good

Edsel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dominican republic Hotel

The hotel was clean staff friendly. Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
Clean !! Everything else is debatable noisy air conditioner bad breakfast is meh!! Many other places for this price !! Better!!
Stayed 1 night in Sep 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was great as always.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jalean

Stayed 4 nights in Aug 2025