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Carillon Plaza Hotel

3.0 star property

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Photo gallery for Carillon Plaza Hotel

Reception
Superior Room | Bathroom | Free toiletries, towels
Lobby
Rooftop pool
Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
R. Bela Cintra, 652, Consolação, São Paulo, SP, 01415-000
  • Place, Rua Augusta
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪6 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, soundproofing, free WiFi

Executive Studio Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, soundproofing, free WiFi

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Studio, Accessible

Standard Studio, Accessible | Minibar, in-room safe, soundproofing, free WiFi

Standard Studio, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Carillon Plaza Hotel

A 24-hour front desk, a front desk safe and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Carillon Plaza Hotel offers 49 air-conditioned accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.
During your stay at Carillon Plaza Hotel, you're just a quick walk from Paulista Avenue. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe and a lift
  • Just a 4-minute walk from Rua Augusta and 7 minutes on foot from Paulista Avenue
As a guest of Carillon Plaza Hotel, you'll find a front desk safe and a lift. Public spaces have free WiFi. Free self parking is available.

This 3-star São Paulo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Carillon Plaza Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 72 out of 341 reviews
Rating 8 - Good. 89 out of 341 reviews
Rating 6 - Okay. 90 out of 341 reviews
Rating 4 - Poor. 48 out of 341 reviews
Rating 2 - Terrible. 42 out of 341 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Nina Kristine

Liked: Staff & service
Nice stay. Friendly staff even there is communication barrier. They always try to help us.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

ALDEMIR

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Hellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é mais antigo, tem um café da manhã com poucas variedades, mas é funcional.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria zelia

Liked: Cleanliness, staff & service, amenities
Qualidade
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Africa

Liked: Staff & service
O hotel é bem localizado. A equipe é prestativa e gentil. O cafe da manha é agradavel. Mas, o hotel precisa de manutencao...banheiro c janela quebrada...chuveiro pode melhorar e, com urgencia retirar o "carpete" de corredores
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, amenities
Qualidade em hotel
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, amenities
Primeiro quarto que fiquei não funcionava direito o ar-condicionado. Tinha pernilongo. Não tinha ducha. Pouca opção no café da manhã.
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities
Razoável
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ramon

Liked: Staff & service
Satisfez as expectativas. Porém poderia ter uma estrutura melhor.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Carlos Artur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Lilian Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel atendeu as expectativas. Só a garagem é de dificil acesso.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom apartamento, bom custo benefício e cumpre o que promete. Muito bom atendimento.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Rafael

Liked: Cleanliness, staff & service

Realmente razoável.

Esse hotel tem pontos bons e ruins, entendo que é uma questão de gerenciamento, esse hotel tem tudo para ser um ótimo hotel mas não consegue. Portos ruins: Chuveiro com pouca água, TV não funciona direito, café da manhã somente o necessário e não aceitam parcelamento, TV somente a vista. Pontos positivos, bem localizado e no geral limpo e funcionário educados. Foi frustrante, como imaginei, é uma questão de um bom gerenciamento.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Angela Maria

Liked: Cleanliness, staff & service

Hotel razoável, boa localização.

O prédio é antigo; o quarto muito simples; banheiro reformado, porém simples. Café da manhã ruim, boas opções de pães e frutas, mas os bolos ruins e o café razoável. A localização é muito boa
Stayed 1 night in Jul 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente! Bom custo-benefício, considerando a região!
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência a não ser repetida..

Local barulhento, higiene precária do local, elevador de segurança questionável (inclusive com necessidade de subir as malas pela escada até o saguão)
Stayed 1 night in Jul 2025
Verified

8/10 Good

Cristiane

Liked: Cleanliness, staff & service

Experiência agradável

Os funcionários foram muito atenciosos tanto no turno da manhã quanto da noite. O café da manhã farto. A minha experiência foi agradável.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Edilson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior estadia em SP

Me hospedei neste hotel pela terceira vez e essa, de longe, foi a pior estada nesta cidade e nesta acomodação. Quartos com cheiro de cigarro, cortinas sem limpeza, banheiro sem manutenção, chuveiro em estado de calamidade e café da manhã tenebroso. O único ponto positivo é a localização, sem isso, este hotel poderia vir abaixo.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo beneficio. Tem café da manha e estacionamento. Boa localização.
Stayed 15 nights in May 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Fiquei no terceiro andar, acima da cozinha, onde a barulheira começa às 5 da manhã. No chuveiro, precisa correr atras dos pingos. Banheiro sem toalheiro, janela nao fecha e a temperatura só caía. Travesseiros duros. Me deu impressão de decadência.
Stayed 2 nights in May 2025
Verified

6/10 Okay

FERNANDO

Disliked: Property conditions & facilities, room comfort
Localização boa, equipamento simples,mas limpo, estadia rapida, para connhecer.
Stayed 1 night in May 2025
Verified

6/10 Okay

Anderson

Liked: Cleanliness, staff & service
Localização excelente, atendimento excelente, apenas ressalva sobre quarto onde precisa de uma reforma...
Stayed 3 nights in Apr 2025
Verified

8/10 Good

GILNISON

Liked: Cleanliness, staff & service

Café da manhã muito simples

Quero agradecer imensamente ao recepcionista Raí, que se apresentou uma pessoa fora da média, o cara é sensacional, atendimento extraordinário. Gratidão 🙏 Hotel precisa melhorar o café da manhã e serviços.
Stayed 1 night in Apr 2025