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Comfort Inn Sault Ste. Marie - Canada

2.5 star property

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Photo gallery for Comfort Inn Sault Ste. Marie - Canada

Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor) | Premium bedding, pillow-top beds, desk, blackout curtains
Fireplace
Lobby
Food and drink
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
333 Great Northern Rd, Sault Ste. Marie, ON, P6B428
  • Place, Sault College
    ‪5 min walk‬
  • Place, Northern Ontario Country Music Hall of Fame
    ‪7 min walk‬
  • Place, Sault Area Hospital
    ‪3 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor) | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View)

Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Upgrade, Ground Floor, Courtyard View)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (1st Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (1st Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly)

Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking (Pet-Friendly)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Ground Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Room, 1 King Bed, Non Smoking (Upper Floor) | Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 King Bed, Non Smoking (Upper Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Sault Ste. Marie - Canada

Hotel with free breakfast, near Sault Ste. Marie International Bridge
This smoke-free hotel features coffee/tea in a common area, a business centre and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. Housekeeping is available once per stay.
Comfort Inn Sault Ste. Marie - Canada offers 79 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn Sault Ste. Marie - Canada. During your stay, you're just a quick walk from Northern Ontario Country Music Hall of Fame. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include a business centre, laundry facilities and a terrace
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute drive from Station Mall and a few minutes from Canadian Bushplane Heritage Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn Sault Ste. Marie - Canada. Free self parking is available. A complete renovation of Comfort Inn Sault Ste. Marie - Canada was completed in February 2023.

This Sault Ste. Marie hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Renovated entire property - February 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The hotel does not accept prepaid credit cards and Visa debit cards as a method of payment to reserve a guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Sault Ste. Marie
Sault Ste. Marie Comfort Inn
Comfort Inn Sault Ste. Marie Hotel
Comfort Inn Sault Ste. Marie, Ontario
Comfort Hotel Sault Ste. Marie
Comfort Sault Ste Marie Canada
Comfort Inn Sault Ste. Marie Canada

Comfort Inn Sault Ste. Marie - Canada Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rick

Disliked: Staff & service

Worst staff and service

We showed up with a reservation and were told they did not have a room for us. More than that, the receptionist was incredibly rude about the whole thing, insisting that because we booked through a 3rd party website (Expedia/ Hotels.com) it was our problem to sort out. Worst customer service from a hotel ever.
Stayed 1 night in Aug 2025

6/10 Okay

Garett

Travelled with family
Liked: Property conditions & facilities, room comfort

Family vacation

Place was comfortable beds were comfortable service was great
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, busy neighbourhood but unexpectedly quiet considering.
Stayed 4 nights in Aug 2025

6/10 Okay

Peter, St Albert

Water from shower head is more like dripping than flowing. Experienced this in this hotel and next one I stopped in. So must be some water saving policy. My usual hotel chain was sold out in both places so did not have a choice. Will be avoiding this chain if possible
Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Quite Ok

The hotel is three-star, but for customers coming from USA, it is somewhat overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
On conveniently located
Stayed 1 night in Aug 2025

8/10 Good

Vicky

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Assez propre mais chambre très petites. T’es bien pour une nuitée mais pas pour un séjour prolongé
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rug was dirty and stained . The walls needed repaitr and paint . The bathroom door stuck and had to be forced open from the outside . The tub tile needed to be cleaned an regrouted The bed was vey comfortable housekeeping did the best they could to clean . We had to go elsewhere for beakfast at 7:30 as the breakfast room did not open . I feel i should get somekind of refund for being the worst hotel on our trip .
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best bed I’ve ever slept in
Stayed 2 nights in Aug 2025

8/10 Good

JOANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay in The Sault

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located & easy to navigate (within the hotel and surrounding area).
Stayed 1 night in Aug 2025

10/10 Excellent

AURELIO

Stayed 1 night in Aug 2025

8/10 Good

Trevor

Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with group
Stayed 1 night in Aug 2025

10/10 Excellent

Lorrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Clean rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dr. Roger, Amherst Point

Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025

8/10 Good

David

Stayed 6 nights in Jul 2025

8/10 Good

David

I found the bathroom door in my accessibility room to be difficult to access by wheelchair. I nominate Phil for national employee of the year for compassionate assistance to a disabled customer.
It took me many attempts to access this bathroom via wheelchair
Stayed 1 night in Jul 2025