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The New Southlands Hotel

3.0 star property

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Photo gallery for The New Southlands Hotel

Beach nearby
Beach nearby
Interior entrance
Superior Double Room | Iron/ironing board, free WiFi, bed sheets
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Bar

Explore the area

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Bay New Southlands Hotel, West Street, Scarborough, England, YO11 2QW
  • Place, South Bay Beach
    ‪3 min walk‬
  • Place, South Cliff Italian Gardens
    ‪3 min walk‬
  • Place, Scarborough Spa
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Iron/ironing board, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

The New Southlands Hotel

Hotel in Scarborough with restaurant and bar/lounge
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk and tour/ticket assistance are on-site.
The New Southlands Hotel offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Scarborough hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The New Southlands Hotel. During your stay, you're just a quick walk from South Cliff Italian Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance and a porter
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Scarborough Open Air Theatre and 9 minutes from North York Moors National Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a porter are also featured at The New Southlands Hotel. Parking is available for a fee.
Guests can enjoy full breakfast for a fee.
The New Southlands Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Southlands Hotel Scarborough
New Southlands Hotel
New Southlands Scarborough
New Southlands
The New Southlands Hotel Hotel
The New Southlands Hotel Scarborough
The New Southlands Hotel Hotel Scarborough

The New Southlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 231 reviews
Rating 8 - Good. 81 out of 231 reviews
Rating 6 - Okay. 24 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 6 out of 231 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

karen

Stayed 2 nights in May 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, amenities
I have to use a mobility and all the automatic door openers which keep them open so you could get through weren't working. The lift was very small and my medium sized scooter would only just fit in, if I removed the basket to get the doors to close.
Stayed 2 nights in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were great, convenient
Stayed 1 night in Apr 2025

6/10 Okay

Carol

Stayed 2 nights in Apr 2025

10/10 Excellent

Kellie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large lobby. Lift. Great breakfast. Friendliness of staff.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Reasonably priced hotel in a good location. Just a short walk from the Spa and sea front and 15 mins to railway station.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Scarborough Overnight

Mediocre hotel in need of good renovation to guest rooms but reflected in the overnight rates
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay again

Warm and welcoming friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a good traditional hotel and staff were all helpful and friendly, BUT no lactose free milk available for those who have allergies.
Stayed 4 nights in Nov 2024

6/10 Okay

Simon

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay!

A great hotel at a reasonable price. We were there on a Saturday and there was entertainment in the evening too. We had tickets to a concert, but it all seemed to be going well when we got back. Staff were great. Parking on-site for £6 per day. Room was lovely and beds comfy. Woyld recommend
Stayed 1 night in Oct 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Ok for a one night stop

Tired hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

forbes

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

The hotel is run down, needs a complete refurb,
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for what we needed it for

Pleasant hotel, seems to be aimed at groups and coach tours but it was fine for a one night stay. Good spacious room. Bathroom ok - shower was a bit lack lustre and could have done with a lot more pressure but again, it was fine for a one night stay. We parked on the Esplanade for free and walked to the hotel (about 10 minutes) but there is a car park at the back of the hotel too if you don't mind paying. Overall a good stay for a good price. We paid extra for breakfast which was pretty good but if we stayed again, we would probably eat at the Rowntree Lodge cafe next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Katy

Stayed 1 night in Aug 2024

10/10 Excellent

miles

Stayed 1 night in Aug 2024

8/10 Good

Gerry

Liked: Staff & service
Disliked: Property conditions & facilities
Decor needs updating
Stayed 1 night in Aug 2024