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The Phoenician, a Luxury Collection Resort, Scottsdale

5.0 star property

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Photo gallery for The Phoenician, a Luxury Collection Resort, Scottsdale

9 outdoor pools, pool cabanas (surcharge), pool umbrellas
Creator video
Lobby
Breakfast and lunch served
Property amenity

Popular amenities

  • Bar
  • Hot tub
  • Parking available

Explore the area

Map
6000 E Camelback Rd, Paradise Valley, AZ, 85251
  • Scottsdale Fashion Square
    ‪19 min walk‬
  • Phoenix Zoo
    ‪11 min drive‬
  • Camelback Mountain
    ‪13 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Pool View

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Pool View

Suite, 1 Bedroom, Non Smoking, Pool View | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Pool View

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Mountain View

View from room

Room, 2 Double Beds, Non Smoking, Mountain View

  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Pool View

Grand Room, 1 King Bed, Non Smoking, Pool View | Pool | 9 outdoor pools, pool cabanas (surcharge), pool umbrellas

Grand Room, 1 King Bed, Non Smoking, Pool View

7.8 out of 10
Good
(15 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 599 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (Kitchenette)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Kitchenette (Kitchenette)

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Kitchenette (Pool View)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking, Kitchenette (Pool View)

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, Non Smoking

  • 107 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed (Hearing Accessible)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Queen Beds (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Superior Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

View from room

Room, 1 King Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 2 Double Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 2 Queen Beds, Non Smoking, Pool View

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 55-inch LED TV with cable channels, TV, Netflix

Presidential Suite, 2 Bedrooms, Non Smoking

  • 372 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 112.4 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Phoenician, a Luxury Collection Resort, Scottsdale

Luxury hotel with 9 outdoor pools and full-service spa
9 outdoor pools, a full-service spa and a golf course are available at this hotel. Additionally, a restaurant, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Phoenician, a Luxury Collection Resort, Scottsdale offers 585 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Paradise Valley hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 24 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at The Phoenician, a Luxury Collection Resort, Scottsdale. During your stay, you'll be close to Camelback Mountain. 9 outdoor pools, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 9 outdoor pools
  • Treat yourself to body wraps, body scrubs or massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 10 outdoor tennis courts and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from Scottsdale Fashion Square and a few minutes from Camelback Mountain
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of The Phoenician, a Luxury Collection Resort, Scottsdale, you'll find a full-service spa, a golf course, and 9 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business centre, 40 meeting rooms, and limo/town car service. Event space at this hotel measures 3655 square feet (340 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury The Phoenician, a Luxury Collection Resort, Scottsdale. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Paradise Valley hotel.

19th Hole – This restaurant serves breakfast and lunch.
The Marketplace – This coffee shop serves breakfast and lunch. Open daily.
The Phoenician Tavern – This pub serves lunch and dinner. Open daily.
Thirsty Camel – This bar specialises in southern cuisine and serves dinner and light fare. Open daily.
Kalio Kabobery – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (USD 28 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 19th Hole
  • Kalio Kabobery
  • The Marketplace
  • The Phoenician Tavern
  • Thirsty Camel

Things to do

  • 10 outdoor tennis courts
  • 18-hole golf course
  • 24-hour pool access
  • 9 outdoor pools
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Games
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Hot tub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (3,655 square foot of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat (45 centimetre high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (69 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (111 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 6 2025 to October 25 2025 (dates subject to change):
  • Golf course
  • Recreation facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 28 per night
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenician
Phoenician Hotel
Phoenician Hotel Scottsdale
Phoenician Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician, Scottsdale Hotel Scottsdale
Phoenician Luxury Collection Resort Scottsdale
Phoenician Luxury Collection Resort
Phoenician Luxury Collection Scottsdale
Phoenician Luxury Collection
Phoenician Hotel Scottsdale
The Phoenician Hotel Scottsdale
The Phoenician
The Phoenician a Luxury Collection Resort Scottsdale

The Phoenician, a Luxury Collection Resort, Scottsdale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1008 reviews
Rating 8 - Good. 202 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing & all the employed are soooo nice. Gilbert at Mowry & Cotton went above & beyond for us
Stayed 2 nights in May 2025

2/10 Terrible

RIKIN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a luxury resort this is more like a upscale 3 star. kid play areas were closed for technical maintenance.
Stayed 2 nights in Apr 2025

8/10 Good

MELISSA

Travelled with family
Liked: Cleanliness, staff & service
The valet, room service and pool were great. Check in was not super friendly, knowledgeable about dining options or overly concerned. The pool chairs need an upgrade, they were dirty, and the Drybar wasnt open. One of the weirdest things was that we had to take our own luggage to our room in a $1000/night hotel and there were stairs and curbs and no ramps.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mandy

Stayed 1 night in Apr 2025

10/10 Excellent

Dalan

Stayed 2 nights in Apr 2025

6/10 Okay

Monica

Liked: Staff & service, amenities, property conditions & facilities
We had an overall lovely stay at the Phoenician. The staff and valet were friendly. The pool staff and spa was wonderful. Breakfast Buffett is great but only on high volume days is it available. The rooms are outdated including bathroom facilities. Not in keeping with the updated lobby and main facilities . For the price I paid considering it’s 5star plus this was disappointing. The grounds and accessibility to the city is perfect. Try to book spa treatments on a weekday it is at a slightly lower price point. Fitness center and golf facilities great. Resort fee $50 a day . This included tennis pickle ball and some fitness classes but no fees applicable to golf . This also seems like an unexpected surcharge .
Stayed 4 nights in Apr 2025

10/10 Excellent

john

Stayed 3 nights in Apr 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very attentive and kind, but very noisy after events and their clean up, do not get a room adjacent to the "east lawn" post clean up for an event went until 4 am, you will not get any sleep
Stayed 4 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful resort with great service

All services are quick and reliable. Whether it is food and drinks at the pool or room service or a request for extra towels , everything is there as quickly as possible. The food is excellent. I had breakfast, lunch and dinner there at least once daily. The food is well seasoned and tasty.
Stayed 7 nights in Apr 2025

10/10 Excellent

Santral

Stayed 8 nights in Mar 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to the Phoenician every year and love the service, the amenities and dining options
Stayed 3 nights in Apr 2025

10/10 Excellent

Yvette, Philadelphia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff and service were excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Watch out for larger groups!

We love the property and have visited over a dozen times. This trip was with my three brothers and wives and we made plans in January. Roughly a week before our visit, I received a call telling me, "a group has reserved the cabanas and we can't fulfill your reservation. We're moving you to the family pool". We made our reservations almost three months in advance and didn't want to be in the family area with children (we have 9 of our own between the four families). I think it's really "bush-league" to move us a week out when we're planning 12 room nights over the three days. We ended up at the Family pool at a discount but this wasn't about the money, it was about respecting your guests (my wife is Titanium level, my brothers and I are also Bonvoy elite levels). As I told the woman who called, in addition to playing golf, dining, reserving the cabanas and so many other things, we spent a lot of money there and would have likely chosen another resort back in January if we were told there weren't any cabanas. Not sure the decision is one that Bonvoy corporate would understand.
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Lively happy hour with music in the lobby. Onsite steakhouse was good but food/drink in the lobby not so much. Central location close to lots of restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

barbara

Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Jill

Stayed 1 night in Feb 2025

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view! Friendly staff! Food mediocre.
Stayed 2 nights in Feb 2025

8/10 Good

Tammi

Stayed 4 nights in Jan 2025

8/10 Good

Craig M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Tom

Travelled with group
Stayed 3 nights in Feb 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Scott A

Liked: Cleanliness, staff & service
Pool area dirty
Stayed 6 nights in Dec 2024