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Wilderness at the Smokies – River Lodge Suites

4.0 star property

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Photo gallery for Wilderness at the Smokies – River Lodge Suites

Water park
Courtyard
Arcade
7 restaurants; breakfast, lunch and dinner served
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1424 Old Knoxville Highway, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪1 min walk‬
  • Place, Wild WaterDome
    ‪2 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪3 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪46 min drive‬

Room options

View all photos for Bunk Suite Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Bunk Suite Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Bunk Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Bunk Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Bunk Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Studio Suite, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite, Pool View

9.0 out of 10
Wonderful
(16 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Queen Murphy Deluxe, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Murphy Deluxe, Pool View

8.6 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Queen Murphy Deluxe

In-room safe, desk, iron/ironing board, free cots/infant beds

Queen Murphy Deluxe

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Murphy Bed

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About this property

Wilderness at the Smokies – River Lodge Suites

Along with 7 restaurants, this hotel has a golf course and free water park access. Self parking is free. Additionally, an indoor pool, 3 poolside bars and 4 bars/lounges are on-site. Housekeeping is available on request.
Wilderness at the Smokies – River Lodge Suites offers 463 accommodations with coffee/tea makers and a hairdryer. Business-friendly amenities include desks, desk chairs and safes. Bathrooms include a combined bath/shower unit. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Guests can play rounds at the 36-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. An indoor pool, a children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Wilderness at the Smokies – River Lodge Suites, you're connected to the convention centre and just a quick walk from Soaky Mountain Waterpark. Free self-parking, 7 restaurants and 3 poolside bars are available.
  • Free self-parking
  • Grab something to eat at one of the 7 restaurants or 2 coffee shops/cafes, or stop for a drink at one of the 3 poolside bars or 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a children's club, a lifeguard on-site and a concierge
  • On-site recreation includes a golf course and a playground
  • Steps from Wilderness at the Smokies and 3 minutes on foot from Soaky Mountain Waterpark
Wilderness at the Smokies – River Lodge Suites offers its guests a golf course, a complimentary water park, and a lazy river. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges.

Event space at this hotel measures 200000 square feet (18580 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies – River Lodge Suites. You'll have access to the indoor pool and outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Sevierville hotel.

Hidden Trail Bar and Gril – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill – This poolside family restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace – On-site coffee shop. Open daily.
Grizzly Grill – On-site restaurant. Open daily.

Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Grizzly Grill
  • Hidden Trail Bar and Gril
  • Mountain Marketplace

Things to do

  • 36-hole golf course
  • Children's club
  • Children's pool
  • Free water park
  • Golf clubhouse
  • Indoor pool
  • Indoor pool (guest access)
  • Lazy river
  • Outdoor pool (guest access)
  • Playground
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (200,000 square foot of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.41 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.

Wilderness at the Smokies – River Lodge Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 291 reviews
Rating 8 - Good. 52 out of 291 reviews
Rating 6 - Okay. 25 out of 291 reviews
Rating 4 - Poor. 16 out of 291 reviews
Rating 2 - Terrible. 23 out of 291 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family vacation
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

dyneseia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family an I enjoyed our stay, we will be booking again soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and will definitely be going back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was perfect and kids had a blast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesenia

Liked: Cleanliness
Perfect family vacation! Clean rooms, lots to do and you don’t have to worry about the weather. This place is a great year long vacation spot.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities
Was a great place to stay . We hardly left hotel. Kids enjoyed the waterpark and arcade.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at suites, never disappoints! We had a great stay. I would totally recommend any suite poolside.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was really helpful an kids had fun
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Lots of fun
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Timothy

Liked: Amenities
Activities great, my kids loved
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness
It was an amazing stay. Thank you for having us. We will definitely be back again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and we got to check in early.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great time for families. It does need more late night food options.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness
The water park was amazing! Staff is very friendly! Life guards we're very attentive.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in/check out. The property is immaculately clean. The food choices are great. The indoor water area is amazing. The staff were amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandbabies loved it
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My group was myself and my mother and two children. We had a wonderful time there! The staff was all very friendly in the hotel and the water park area! If you want a quick, easy trip with kiddos I definitely recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. I wish the water was warmer.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tamala

Liked: Cleanliness
Great time! Water was a little cold to be indoors. Kids had a blast!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Enjoli

Liked: Staff & service, amenities
Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kaylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing but u better bring your own drinks and food the pop machine has bottle pop for 4 bucks a piece
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The room was great and clean. Being able to water straight down the hall from the waterpark to our room made it very convenient when wanting to take a break for a little bit to snack.
Ropes course inside the Arcade area
Mini Bowling in the Arcade area
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Melissa

Our kids had a blast. The staff are so friendly. The rooms were clean and the beds were comfortable. We got to check in early at 12 and our room was ready. The next day we checked out at 11 but got to stay the whole day at the waterpark. Will definitely be back in summer for the outdoor pools etc.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time. Our girls built bears, the lady in that store was amazing and great with our kids. Rooms were clean and great location. Waterpark was enjoyable, we spent most of the time in the tiny kids area. My only complaint would be the older kids playing on the little double slide and splashing and kicking my 18 month old.
Stayed 1 night in Mar 2026