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The Resort at Governor's Crossing

3.5 star property
VIP Access

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Exterior
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Property grounds
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Building design

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(32 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(48 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(26 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

8.8 out of 10
Excellent
(33 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and fitness centre
Along with free water park access, this smoke-free hotel has an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna and a complimentary children's club are on-site. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with a safe and coffee/tea makers. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include a lift, a terrace and a fireplace at reception
  • On-site recreation includes a gym, a sauna and mini golf
  • Guests have great things to say about the family-friendly amenities and the location
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 14 March and close on 19 October.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1034 out of 1621 reviews
Rating 8 - Good. 351 out of 1621 reviews
Rating 6 - Okay. 136 out of 1621 reviews
Rating 4 - Poor. 56 out of 1621 reviews
Rating 2 - Terrible. 44 out of 1621 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice but a tiny bit greedy ,$50.00

We found the resort to be very nice .It was very clean. Front desk staff wasvery friendly. If you have children this place is perfect. So much for kids to do. The condo with a kitchen and iving room and washer and dryer are an added plus. We arrived at 3:00 an hour early ,the front desk girl said yes my room was ready but i would have to pay $50.00 if we wanted to go in early .Most places we use in pigeon forge normaly always let us go in a little early at no extra cost .Then I noticed alot of little extras that kids would love such as movie night and smoresby the fire . The bed was comfortable but the only downfall to it all we didnt sleep at all because the pillows were AWFUL .Worst pillows ever in a motel we have stayed at So you should stay here but dont plan to come early unless you want to pay more and bring your OWN pillows. Happy travels
Stayed 1 night in May 2025

10/10 Excellent

Tierra

Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints!! View of pool outdoors, clean facilities and ample pool fun for kids
Stayed 2 nights in May 2025

8/10 Good

Sumit

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place .. surrounded with good locations .. good roooms
Stayed 2 nights in May 2025

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and very kid friendly. Staff were attentive and friendly. Location was excellent. Vending machines that take credit cards instead of cash only would be very useful.
Stayed 3 nights in May 2025

8/10 Good

Kevin, cedarville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stuff to do at the resort
Stayed 3 nights in May 2025

6/10 Okay

Madison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Very kid friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Tonita

Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an amazing stay. I wish there were food options from inside the hotel and more to do like similar to a smaller version of the wilderness. Again, we had an amazing time
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 2 nights in May 2025

8/10 Good

George & Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok the hot water in the bathroom was not good the ac broke but they came and fixed it
Stayed 3 nights in May 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Cassidee

Stayed 1 night in May 2025

10/10 Excellent

Tamilselvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel rooms with all you need for a perfect family vacation!
Stayed 3 nights in May 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrific stay. I took my grandsons and they loved every second of it!!
Stayed 1 night in May 2025

10/10 Excellent

Fancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. One of our favorite
Stayed 4 nights in May 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These rooms were very nice and the Waterpark was great for the kids we'll be doing this again
Stayed 1 night in May 2025

10/10 Excellent

Shereka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great for a family of five!
Stayed 2 nights in May 2025