Tony was very attentive to all needs. Not overbearing and took care of any concern. House was clean and inviting. Play room upstairs was a hit with kids ages 11,8,5. Beds were comfy and bathrooms nice. The welcome kits had everything you needed in it (dishwasher tablets, laundry tablets, shampoo, conditioner, body wash, lotion, dish soap, and sponge). LOVED how the hot tub was enclosed! Plenty of room for everyone to have their own space. Great view from porch. Close to everything in Pigeon Forge. Definitely will stay again if available.