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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

4.5 star property

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Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Terrace/patio
Andaz Attic Suite | Premium bedding, in-room safe, desk, soundproofing
1 King Bed Deluxe | Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Andaz Loft Suite | Premium bedding, in-room safe, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
88 Songshan Road, Shanghai, Shanghai, 200021
  • Place, Former French Concession
    ‪1 min walk‬
  • Place, Xintiandi Style Shopping Centre
    ‪4 min walk‬
  • Place, People's Square
    ‪9 min walk‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

1 King Bed

7.8 out of 10
Good
(11 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 King Bed Corner

1 King Bed Corner | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Corner

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Andaz Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Deluxe

1 King Bed Deluxe | Premium bedding, in-room safe, desk, soundproofing

1 King Bed Deluxe

  • City view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Xintiandi View

Premium bedding, in-room safe, desk, soundproofing

1 King Bed with Xintiandi View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Attic Suite

Andaz Attic Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Attic Suite

  • City view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Loft Suite

Andaz Loft Suite | Premium bedding, in-room safe, desk, soundproofing

Andaz Loft Suite

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View (High Floor)

Room, 2 Single Beds, City View (High Floor) | Premium bedding, in-room safe, desk, soundproofing

Room, 2 Single Beds, City View (High Floor)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View (High Floor)

Room, 1 King Bed, City View (High Floor) | Premium bedding, in-room safe, desk, soundproofing

Room, 1 King Bed, City View (High Floor)

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

ANDAZ XINTIANDI, SHANGHAI, BY HYATT

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers 307 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
With your stay at ANDAZ XINTIANDI, SHANGHAI, BY HYATT, you're connected to a shopping centre and just a quick walk from Xintiandi Style Shopping Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Xintiandi Style Shopping Centre and 10 minutes on foot from People's Square
  • Airport shuttle service available for a fee
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury ANDAZ XINTIANDI, SHANGHAI, BY HYATT. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
ANDAZ XINTIANDI, SHANGHAI, BY HYATT has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (99 centimetre wide)

More

  • 28 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ANDAZ XINTIANDI, SHANGHAI, BY HYATT

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 233.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ANDAZ XINTIANDI, SHANGHAI, BY HYATT offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Andaz Hotel Shanghai Xintiandi
Andaz Shanghai Xintiandi
Andaz Xintiandi Shanghai
Andaz Xintiandi Shanghai concept Hyatt Hotel
Andaz Xintiandi Shanghai concept Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel
Andaz Xintiandi Shanghai a concept by Hyatt
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Shanghai
ANDAZ XINTIANDI, SHANGHAI, BY HYATT Hotel Shanghai

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 520 reviews
Rating 8 - Good. 157 out of 520 reviews
Rating 6 - Okay. 31 out of 520 reviews
Rating 4 - Poor. 8 out of 520 reviews
Rating 2 - Terrible. 10 out of 520 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Øystein

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yuto

Travelled with group
Disliked: Amenities
Nice
Stayed 1 night in Nov 2025

8/10 Good

Juan Rolf

Business traveller
Liked: Cleanliness, staff & service, amenities
Andaz is my favorite luxury hotel in Shanghai. The service and the staff are for sure the most attentive, kind and warming personal I have found and I have stayed in almost every hotel Is clean and modern, and feels warm and has this comfor feeling among the whole building However the standard rooms are a bit too compacted I would highly recommend suits and duplex (specially in the corners) for a complete and unforgettable experience Everything is really good, if I had to be critical about something I would go for the breakfast time, they require sit you in a table and the space is not very well distributed and if someone is beside you is a bit uncomfortable specially if you need have a conversation or a phone call
Stayed 1 night in Nov 2025

10/10 Excellent

Juan Rolf

Stayed 2 nights in Nov 2025

8/10 Good

Yi Chi

Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Xintiandi It would be great that it has a Business Center Other than that everything was great
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto Mercado

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Love the view
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and really spacious room. Good service and overall a very good stay. Located nearby the Metro station.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ho Sang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer Stay

Great hotel, great stay, the only bemol would be a persistent smell in the room coming from the general system facing XinTianDi
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

10/10 Excellent

Yun Ling, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Area is quiet despite construction. Overall a pleasant stay. Special thanks to manager Iris for her service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Toh Wai Theng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 2 nights in Jun 2025

8/10 Good

hank

Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Heather

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had pre-paid so they did not have a deposit to hold for incidental purchases. They did not want us to leave our card and asked us to pay for everything as we completed it. Sent out for laundry and it never came back. Had to call the desk to search for it, and was told that since we did not have a deposit we had to pay first before receiving our laundry. There was no message sent to us regarding the fact they were holding our laundry. We had to go and find it. Same ordeal when buying breakfast/drinks etc.. it was not a normal Shanghai hotel experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aoi

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025

10/10 Excellent

JASON

Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible experience

Got the top hotel room. Best service ever, specially the staff in reception and the staff in the bar. Truly impressed. Kind, servicial and Proffesional. There is a robot that delivers stuff to your door and calls you by phone to open the door! The only little thing was that the hotel staff that is standing in the door doesn’t say hello back or watch at you when passing which was a bit odd every time I joined and I said hello, perhaps a cultural difference Anyway everyone else and everything else was incredible and I’ll come back every time I visit Shanghai
Stayed 1 night in Apr 2025

8/10 Good

Emir

Travelled with family
Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Apr 2025

10/10 Excellent

George, New Windsor

Stayed 2 nights in Apr 2025

10/10 Excellent

ka-yip Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the middle of city and easy to go anywhere. Just the external wall looks a bit old.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

8/10 Good

Yew Meng

Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Stayed 9 nights in Dec 2024