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Swissotel Grand Shanghai

5.0 star property

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Photo gallery for Swissotel Grand Shanghai

Reception
Down duvets, minibar, in-room safe, desk
Exterior
Presidential Suite | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, bathrobes
Executive Suite | Down duvets, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1 Yu Yuan Road, Shanghai, Shanghai, 200040
  • Place, West Nanjing Road
    ‪1 min walk‬
  • Place, Jing'an Temple
    ‪7 min walk‬
  • Place, Former French Concession
    ‪12 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪61 min drive‬

Room options

View all photos for Swiss Advantage Room King

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swiss Advantage Room Twin

Down duvets, minibar, in-room safe, desk

Swiss Advantage Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room King

Down duvets, minibar, in-room safe, desk

Premier Room King

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room Twin

Down duvets, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room King

Down duvets, minibar, in-room safe, desk

Classic Room King

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room Twin

Down duvets, minibar, in-room safe, desk

Classic Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Pinnacle Suite

Pinnacle Suite | Down duvets, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room King

Executive Room King | Down duvets, minibar, in-room safe, desk

Executive Room King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room Twin

Executive Room Twin | Down duvets, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Down duvets, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | Down duvets, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Swissotel Grand Shanghai

This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at Swissotel Grand Shanghai, you're just a quick walk from West Nanjing Road. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and a sauna
  • 7 minutes by foot from Jing'an Temple and a 3-minute drive from People's Square
Swissotel Grand Shanghai offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, a meeting room, and limo/town car service. The luxury Swissotel Grand Shanghai also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.
瑞绯阁 – This buffet restaurant serves breakfast, lunch and dinner.
馥澜吧 – Overlooking the garden, this lobby lounge only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CNY 120 per day)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately CNY 218 per person
  • Self-parking fee: CNY 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Swissotel Grand Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1008 reviews
Rating 8 - Good. 364 out of 1008 reviews
Rating 6 - Okay. 78 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Min

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so nice. Location is the best part of this hotel
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service
Extensive buffet, clean rooms and helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Aminu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with friendly services
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and appropriate amenities.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hok Ping

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff! Excellent breakfast and good locations to shops and train stations
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here at swisshotel! Lots in area and walkable, shopping , dining etc. would recommend staying here A+
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marvan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location, close to all public transportation
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good location, near to subways and shopping area.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would recommend this hotel for anyone. Good area with lots around and easily accessible
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yanning

Liked: Cleanliness, amenities, property conditions & facilities
perfect location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean room. Great area. Good "not great" breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Farshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned, staff was kind and patient, the GYM was great. Near to anything
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

HUCK THENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality services.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

MATTHEW FU SIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, overall clean and comfortable
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Good hotel in a good location.
Verified

10/10 Excellent

Jung Jung Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for everything!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
The staff the last time I stayed there were superb - Jerry was one who stood out - but this time,they were good just not standout. Clean hotel, good food, close to mall and food options.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

daeshik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel staff. Great hotel.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great 3 night stay it’s located in the hart of Shanghai
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as they worked hard to accommodate my needs.
Stayed 3 nights in Nov 2024