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Genpla Hotel Shenzhen Qianhai

4.5 star property

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Photo gallery for Genpla Hotel Shenzhen Qianhai

Library
Library
Library
Terrace/patio
Library

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000
  • Xin'an Nantou Ancient City
    ‪1 min walk‬
  • Shenzhen University
    ‪2 min drive‬
  • Yifang Center
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, down duvets, pillow-top beds, desk

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, down duvets, pillow-top beds, desk

Standard Single Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, down duvets, pillow-top beds, desk

Superior Twin Room

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, down duvets, pillow-top beds, desk

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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Exterior

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  • Free WiFi
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4.6 out of 5, Wonderful, (177)
The price is €92
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includes taxes & fees
19 Aug - 20 Aug
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About this property

Genpla Hotel Shenzhen Qianhai

Luxury hotel with 2 restaurants and 24-hour fitness centre
2 restaurants, a 24-hour fitness centre and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and laundry facilities. Housekeeping is available on request.
Genpla Hotel Shenzhen Qianhai offers 336 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Pillowtop beds feature down duvets. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Genpla Hotel Shenzhen Qianhai, you're just a quick walk from Xin'an Nantou Ancient City. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at 星璞·前海湾餐厅, a buffet restaurant that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Window of the World and 12 minutes from Shenzhen Safari Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Event space at this hotel measures 4090 square feet (380 square metres) and includes conference space. A 24-hour fitness centre, a library, and a vending machine are also featured at the luxury Genpla Hotel Shenzhen Qianhai. Self parking is free.

This 4.5-star Shenzhen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
星璞·前海湾餐厅 – This buffet restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner.
星璞·深圳湾餐厅 – This buffet restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 68 for adults and CNY 34 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Genpla Hotel Shenzhen Qianhai

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 68 for adults and from CNY 34 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, UnionPay QuickPass and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Genpla Hotel Shenzhen Qianhai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 6 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MING SAN

Stayed 2 nights in Apr 2025

8/10 Good

Rita

Stayed 1 night in Aug 2024

8/10 Good

Poon King Kong

Stayed 3 nights in Aug 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來講滿意，但最簡單都沒有咖啡粉提供
Stayed 1 night in Apr 2025

10/10 Excellent

Ching C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Pak yan Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利职员主动有礼
Stayed 1 night in Apr 2025

10/10 Excellent

Felippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kwok Wing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務很好，員工好有禮貌！酒店設施很好，提議洗手間應供應洗水液及細毛巾！ 享用早餐時，餐廳員工態度一流，主動提出幫忙！
Stayed 1 night in Mar 2025

10/10 Excellent

FNB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

S C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shu Pui Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
最基本咖啡粉沒有提供要通知職員才俾你另外沖涼熱水水力不足
Stayed 1 night in Feb 2025

10/10 Excellent

Kin Ho

Stayed 1 night in Feb 2025

10/10 Excellent

Yin Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

非常棒！地點都算方便，地鐵站就在酒店門口，旁邊也有萬象前海商場，吃喝方便！這次入住還有升級，最意想不到的是，評論酒店後還有精美書籤🤓
Stayed 2 nights in Feb 2025

10/10 Excellent

HSINHUI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Yuet Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Wai Yip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
首先感謝服務員（肖莉），她的服務殷勤細心。酒店質素真係要俾10分。如果真係要彈， 只是取房時間延遲。但酒店都好識做，延遲三點先退房。
Stayed 2 nights in Jan 2025

8/10 Good

YI KING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

TAK SUM PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Siu Ho

Stayed 1 night in Nov 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of breakfast not so good.
Stayed 2 nights in Nov 2024

6/10 Okay

Yiu Wah Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024