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Hilton Shenzhen Nanhai, China

4.5 star property

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Photo gallery for Hilton Shenzhen Nanhai, China

Outdoor pool
Buffet
Premium bedding, minibar, in-room safe, desk
Lobby
Outdoor wedding area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No.1 Gongye 1 Rd, Nanshan District, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪1 min walk‬
  • Place, Sea World
    ‪14 min walk‬
  • Place, Chiwan Tin Hau Temple
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪21 min drive‬

Room options

Standard Room, Hill View

  • Hill view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room, Sea View

Room, Sea View | Premium bedding, minibar, in-room safe, desk

Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 6
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Business Studio

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Executive Room, Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hilton Shenzhen Nanhai, China

4 restaurants, a marina and an outdoor pool are available at this hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club and a bar/lounge.
Hilton Shenzhen Nanhai, China offers 369 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court, a marina and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hilton Shenzhen Nanhai, China, you'll be within walking distance of Shekou Ferry Terminal. Features include free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Breakfast is offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 7 minutes by car from Shenzhen Bay Port and 8 minutes from MixC Shopping Mall
  • Airport and local-area shuttle service available for a fee
Hilton Shenzhen Nanhai, China offers its guests a marina, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 8353 square feet (776 square metres) and includes a conference centre. A children's pool, a health club, and a nightclub are also featured at the luxury Hilton Shenzhen Nanhai, China. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Hai Xu Room – This theme restaurant serves breakfast, lunch and dinner.
Patio – Overlooking the garden, this buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Swallows Nest – This beach fine-dining restaurant serves lunch and dinner.
Yokohama – This restaurant serves lunch and dinner.
Soba Jin – This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: CNY 124 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hai Xu Room
  • Patio
  • Soba Jin
  • Swallows Nest
  • Yokohama

Things to do

  • Billiards/pool table
  • Children's pool
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (8,353 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the bay
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1986

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:30 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately CNY 124 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hilton Shenzhen Nanhai, China offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Nan Hai Hotel
Nan Hai Hotel Shenzhen
Nan Hai Shenzhen
Hotel Nan Hai
Nan Hai Hotel
Hilton Shenzhen Nanhai, China Hotel
Hilton Shenzhen Nanhai, China Shenzhen
Hilton Shenzhen Nanhai, China Hotel Shenzhen

Hilton Shenzhen Nanhai, China Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 70 reviews
Rating 8 - Good. 28 out of 70 reviews
Rating 6 - Okay. 19 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 4 out of 70 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Ok hotel; not a 4 star though

The hotel, ostensibly a 4 star hotel, has satisfactory rooms but with rather hard mattresses. The decor in the room I stayed in is a bit dated (a la 1970's) and not up to the standards or expectations for an international 4 star hotel but adequate. Small extras typically provided by 4 and 5 star hotels such as bathroom amenities, were lacking (except at additional cost). I stayed in an executive room which was spacious. The hotel is extremely convenient to the ferry port at Shekou, which connects to Hong Kong. It's a 2 minute walk to the ferry port, as well as a 2 minute walk to the Shenzhen subway system. It's also about a 5-7 minute walk to the Seaworld area where there are many restaurants, bars and a few shops.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

少し古いですが豪華なホテルです。

プール、スポーツ施設、バー、レストランなどが揃っており、豪華なホテルです。 朝食なしで、9000円程度の宿泊料金はリーズナブルだと思いました。部屋は、一番下のビジネススタジオクラスでも、とても広く、くつろげました。ルームサービスのレベルがいまいちでしたが、頼んだチャーハンはとてもおいしかったです。
Verified

10/10 Excellent

phil w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

This is my second stay at this hotel. Excellent service. Restaurant is good. Bar is ok. Location is excellent, next to ferry port and metro station. Also, close to Sea World.
Verified

10/10 Excellent

Smifsud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great location, excellent price

We loved this hotel. It's close to the ferry and very convenient. The staff were extremely friendly and helpful. We booked the executive suite which was very big and comfortable. I would highly recommend this hotel. There were a few restaurants in close vicinity but apart from that there is nothing else there. The hotel could be enhance with a pool bar or cafe.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不错的酒店

距离客运码头很近。如果从香港到蛇口，坐船过来是最合适的。出了码头就是这个酒店。这也是这个酒店外国人特别多的原因。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置很近深圳灣口岸, 泳池很捧

位置很近深圳灣口岸, 的士不用10分鐘就到達! 房間很整潔, 地毯稍有味道, 但仍可接受! 泳池很捧, 雖然不是很大, 但環境很好! 步行15分鐘有近海上世界有不同美食, 有超市/ 商店購買食物, 方便極了!
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities

This is a good hotel and convenient ferry service

I have stayed at the Nan Hai for many years - it is not 5 star but the convenient location makes it a good choice for me.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Okay but not first choice.

Hotel is okay HOWEVER it's dated. First, there's no WiFi in the room. You have to go to the designated Internet area in the lobby and huddle with other hotel quests to check emails. Second, the rooms and the hallways haven't been updated in years. The guest floors are overall dark and dreary. AND our bathroom smelled like urine indicating that the rooms don't get cleaned thoroughly. The food buffet is okay and service there is good. The pool is clean and underutilized. But okay food and clean pool are not enough to get a higher rating for this property. We chose this hotel because it is located near the ferry port. We were able to travel from Shenzhen to Hong Kong Airport without too much delay. However, if there was another hotel choice nearby or a better way to get to the airport, we would not have stayed at the Nan Hai.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

立地最高！

宿泊時の湿度が95％？のような日だったからなのか、なんとなく部屋もじめっとしていて快適とは言えなかった。ただしフェリーを利用する人にとっては最高の立地！フェリー乗り場まで徒歩圏内。近々休業（改装？）するとの話ですが、もったいないなあと思います。
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

酒店太舊

地理位置不俗，鄰近碼頭及深圳蛇口地鐵站，但酒店內外都很舊了，房內設備和洗手間等都比不上其他同級別的酒店。
Verified

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

I stayed at the hotel for 3 nights. Apparently, it was Shekou, Shenzhen's first 5 star hotel. It maintains much of its former grandoure but its age shows through, much like the high school homecoming queen at her fifty year high school reunion. The service is excellent with an extreamly helpfully staff. The rooms are huge with a sitting room. There is a restaurant and bar on site. The location is, literally, next door to the Hong Kong ferry port, a metro station, and local shops and restaurants. The area has a large concentration of expats and stores, restaurants, and bars for expats. Only unfavorable review is of the standard, rock hard mattresses. Also, I was told that the hotel is slated for demolition in October of 2013 so you may wish to confirm that before you book. Otherwise, I would highly suggest this hotel.
Verified

8/10 Good

Guy

Liked: Staff & service, property conditions & facilities

Great, convenient hotel in Shekou

Hotel is literally right next door to the Shekou ferry terminal and only 10-15 minutes walk from convenient shopping and dining in a nicer neighborhood. Staff was gracious and very professional. The lobby and grounds are impressive. My room was a 'business studio", which including an outer TV / sitting room that could be closed off from the sleeping area & bathroom - very spacious and competetively priced; very good rental for the money. The bed was typical Chinese firm, although the bedding was better than most others I've experienced. The bathroom was well-laid out, had good water pressure and plenty of hot water. The small kitchenette had a small freezer/fridge combo, a sink, and a microwave. There was a small terrace, but I only stayed there one night - just passing through to catch my flight from HKIA. I wish I could have stayed longer, and would definitely stay again.
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if you're gonna get stuck in Shenzhen.

The Nan Hai is walking distance from the ferry terminal, and walking distance to the ex-pat part of Shenzhen called Shekou. This alone makes it a fine choice for people wanting to have an occasional taste of home while visiting Shenzhen. The hotel was clean and nice throughout, though it felt a little dated. The beds were hard, but that's somewhat to be expected in a Chinese Hotel. Overall recommended.
Verified

8/10 Good

ryou

Liked: Cleanliness, staff & service, room comfort

地下鉄が便利

ホテルに関しては値段とのバランスで見れば納得！海側はベランダがありイスとテーブルを出して中国では珍しい月と星を見ながらワインを楽しめました。地下鉄駅が近く海上世界、大型ショッピングモールへのアクセスもgood！フェリーで香港国際空港への帰国前のクールダウンにはよいかと！ただし、山側では・・・かと
Verified

10/10 Excellent

T.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

to easy

Excellent accommodation, staff always helpful, great location, easy access from the airport ferry terminal, also, the Shekou district. I highly recommend this hotel. I have just rebooked for my return to ShenZhen.
Verified

6/10 Okay

Armend

Disliked: Room comfort
I didn't like the hotel no wifi at the rooms even in lobby the internets are very poor so one day I stayed at this hotel and I changed.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Kein Hotel für Touristen

Negativ:Haare vom letzten Gast noch im Abfluss, Badutensilien kosten extra (Zahnbürste und Kamm 2 US$ Positiv: 2min zu Fuss zum Fährterminal nach Hongkong und zum Flughafen, schöne Anlage mit Pool und Palmen
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

bon emplacement

hôtel très bien
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Good value

Nice hotel. Hasn't been updated in years, but still not bad.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, friendly service, great value

Located next to the ferry terminal in the Shouku area this slightly worn down "Chinese 5 star"-rated hotel feels like a great choice for both holiday and business in this part of Shenzhen, where Visa on entry from the HKG airport or HongKong Central makes it a smooth entry point to China. Well maintained, spacious rooms, friendly staff and generous pool/relax area makes the NanHai a great value option. Current noise from nextdoor construction of massive new Hilton property and refurbishment of the marina less of an inconvenince than could be feared.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Slitent men skal pusses opp og beliggenheten blir bedre når utbygging i nabolaget er ferdig
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

改装工事

まもなく改装工事に入るとのこと、新装開店が楽しみです。 なにせ フェリーターミナルから1分のロケーションは最高です。
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

herruntergekommenes Hotel mit Ostblock-feeling

Das Hotel ist günstg am Fährterminal und der Metro gelegen; man kann dort ohne größere Probleme übernachten, keine Frage. Von einem 5 Sterne Hotel ist es jedoch Lichtjahre entfernt, deshalb die schlechte Bewertung. Steinharte Betten, schmutzige Silikonfugen im Bad, abgeplatztes Emaille, Putzfrauen, die fast rund um die Uhr ins Zimmer kommen wollen etc. sind nur ein paar Details. Viel mehr ist es der Ostblock-Charakter der das Hotel für Europäer unatraktiv macht. Überall zu viel Personal, jeder bemüht die ihm (von oben gegebene) gut zu machen. Amüsantes Beispiel: Wenn man an den Pool möchte (im Garten gelegen) muss man erst im Untergeschoss vorbei beim Kontrolleur Name und Zimmernummer angeben, dann ab durch die 'Auto-Shower' - man MUSS durch eine richtige Duschstraße um zum Pool zu gelangen. In aller Regel hat man ein Handtuch oder Eine Tasche dabei, die man dann z.B. mit dem Regenschirm schützen muss... Generell sollte man in Shenzhen keinen westlichen Standard erwarten.
Verified

8/10 Good

pino

Liked: Cleanliness, staff & service

高級ホテル

星付きホテルで高級です。日本語スタッフがおり安心。さすがに建物は古いですが、快適です。歯ブラシ有料は中国なのに不便。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

great location

the Hotel is a bit overpriced but great location