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Quality Inn Shepherdstown

2.5 star property

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Photo gallery for Quality Inn Shepherdstown

Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi
Property amenity
Hallway
Free daily buffet breakfast
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
70 Maddex Square Dr, Shepherdstown, WV, 25443
  • Place, Shepherd University
    ‪6 min walk‬
  • Place, Shepherdstown Opera House
    ‪16 min walk‬
  • Place, Shepherdstown Visitors Center
    ‪19 min walk‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Quality Inn Shepherdstown

This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Quality Inn Shepherdstown offers 51 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided.

This Shepherdstown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 50-inch flat-screen televisions come with premium cable channels.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quality Inn Shepherdstown, you're just a quick walk from Maddex Square. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift and coffee/tea in a common area
  • Within a 10-minute walk of Maddex Square and Shepherd University
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Quality Inn Shepherdstown also features coffee/tea in common area, discounted use of a nearby fitness facility, and a lift. Self parking is free.

This Shepherdstown hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle repair station

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shepherdstown
Comfort Inn Shepherdstown
Quality Inn Shepherdstown
Quality Inn Shepherdstown
Quality Shepherdstown
Hotel Quality Inn Shepherdstown
Shepherdstown Quality Inn Hotel
Quality
Hotel Quality Inn
Comfort Inn
Quality Inn
Quality Inn Shepherdstown Hotel
Quality Inn Shepherdstown Shepherdstown
Quality Inn Shepherdstown Hotel Shepherdstown

Quality Inn Shepherdstown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 214 reviews
Rating 8 - Good. 80 out of 214 reviews
Rating 6 - Okay. 38 out of 214 reviews
Rating 4 - Poor. 13 out of 214 reviews
Rating 2 - Terrible. 11 out of 214 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryann

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Nov 2025

2/10 Terrible

ANNA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean. Underwear was found on the floor. Bathroom floor and floor by the sink were filthy. Tub was dirty. Soap dish at sink had old soap and dirt on it. Breakfast cereal was stale. Desk clerk was rude ypon check in and check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Koven

Stayed 2 nights in Oct 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness
Only one staff stood out,
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Blaise

Stayed 1 night in Nov 2025

4/10 Poor

ANNA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cereal is stale. Parking was not an issue. The room however was filthy and unacceptable. I'm shocked at how bad it is.I've got photos that I'll be sharing and requesting a refund. We found dirty underwear on the floor in the room. Tub is filthy, floors were dirty and sticky.
Stayed 1 night in Nov 2025

8/10 Good

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and beds comfy. Staff friendly Location Hotel was greatthe Hotel
Stayed 2 nights in Oct 2025

8/10 Good

Vicki

Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was incredibly nice.
Stayed 2 nights in Oct 2025

8/10 Good

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

This and That

The lock on our door was not working correctly. The desk clerk had to let us in-and-out of our room with a master key. We couldn't be moved to another room. The Inn was full. We were there three night so this was inconvenient. Our toilet plugged up. Housekeeping came a plunged it quickly. We took care of our own housekeeping while we were there. It was nice having a refrigerator and microwave. Sheetz was across the street. Parking was good. You really need a desk lamp in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great parking. Good place to stay on a budget.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Randy

Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

10/10 Excellent

william, buckingham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
all ok
Stayed 1 night in Oct 2025

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room, the bed were comfortable. The tv was nearly impossible to operate. The breakfast was awful.
Stayed 1 night in Sep 2025

8/10 Good

Ferne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have an opportunity to eat at the buffet. Room was clean staff was great. My only issue was with the Hotels.com reservation. The website registered me for a “suite” with a king and I reserved two queens. The staff fixed it and were great but what a hassle for all of us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deneane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was wonderful and friendly. Can’t wait to come back!
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Sep 2025

6/10 Okay

Ronald

Stayed 2 nights in Sep 2025

2/10 Terrible

Charles

Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was fast food and two restaurants rights across street from hotel, and grocery store. There was a Sheetz, McDonalds, Dairy Queen, Chinese Restaurant and Italian Restaurant. Walgreens Pharmacy right next door.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with friendly staff. Bed was comfy with plenty of pillows.
Stayed 1 night in Sep 2025