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The Thatched Cottage Inn

3.0 star property

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Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Lunch served
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Place, Kilver Court
    ‪8 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Wells Cathedral
    ‪13 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪33 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Double Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Classic Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Cottage

Family Cottage | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Thatched Cottage Inn

Hotel in Shepton Mallet with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a garden. Free English breakfast, free WiFi in public areas and free self parking are also provided.
The Thatched Cottage Inn offers 9 accommodations with a hairdryer. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at The Thatched Cottage Inn, you'll be within walking distance of Kilver Court. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms
  • 10 minutes on foot from Kilver Court and a 4-minute drive from Royal Bath and West Showground
  • Dogs welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Free self parking is available.

This 3-star Shepton Mallet hotel is smoke free.

Guests are served a free English breakfast on weekdays from 8:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
The Thatched Cottage Inn – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

Reviews

The Thatched Cottage Inn Reviews

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 2 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

Reviews

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable. Handily placed to use as base for travelling to surrounding areas.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room, good continental breakfast and welcoming staff. Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Nice little hotel with thatched roof.
Stayed 2 nights in Jun 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
Had to change from the booked cottage to a room in the main pub( excellent) Inn under new management struggling with bookings made under previous owner Book rooms in the pub no cooked breakfast now Cottage has no WiFi or mobile coverage very steep stairs to tiny shower/ toilet downstairs in basement Access via main road pavement or through pub with stairs and rough ground outside EV charging in car park
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Stayed 1 night in Apr 2025

4/10 Poor

Loraine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Edford room needs redecorating and fixing of many broken or faulty items. Bathroom the worst area with lots of faults. Noise from area below was annoying. Breakfast time limited, poached eggs were all hard and not offered orange juice, which should have been included.
Stayed 1 night in Mar 2025