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Polo Cherrapunjee Resort

3.0 star property

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Photo gallery for Polo Cherrapunjee Resort

Outdoor pool, pool umbrellas, pool loungers
Front of property
Mountain view
Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace
TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Mawsmai-Nongthymmai, Sohra, Nohsngithiang Falls, Mawsmai Elaka, Shillong, Meghalaya, 793108
  • Place, Seven Sisters Falls
  • Place, Mawsmai Cave
    ‪7 min drive‬
  • Place, Kshaid Nohsngithiang Eco Park
    ‪7 min drive‬
  • Airport, Sylhet (ZYL-Osmani Intl.)
    ‪83 min drive‬

Room options

View all photos for Presidential Sky Pool

1 bedroom, minibar, in-room safe, laptop workspace

Presidential Sky Pool

  • Mountain view
  • 191 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Log Huts with Plunge Pool

Log Huts with Plunge Pool | 1 bedroom, minibar, in-room safe, laptop workspace

Log Huts with Plunge Pool

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Dew Drop Cottage

Dew Drop Cottage | 1 bedroom, minibar, in-room safe, laptop workspace

Dew Drop Cottage

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Misty Mountain Villa

Misty Mountain Villa | Living room | TV

Misty Mountain Villa

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Rain Forest Suite

Rain Forest Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Rain Forest Suite

  • Mountain view
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Orchid Room

Orchid Room | 1 bedroom, minibar, in-room safe, laptop workspace

Orchid Room

  • Garden view
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Waterfall Deck Suite

1 bedroom, minibar, in-room safe, laptop workspace

Waterfall Deck Suite

  • Mountain view
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Waterfall Pool Suite

1 bedroom, minibar, in-room safe, laptop workspace

Waterfall Pool Suite

  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Sohra Family Suite

Sohra Family Suite | 1 bedroom, minibar, in-room safe, laptop workspace

Sohra Family Suite

  • Garden view
  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sky Pool Villa

Sky Pool Villa | 1 bedroom, minibar, in-room safe, laptop workspace

Sky Pool Villa

  • Mountain view
  • 157 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Bungalow With Private Pool

1 bedroom, minibar, in-room safe, laptop workspace

Bungalow With Private Pool

  • Mountain view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Polo Cherrapunjee Resort

Along with 2 restaurants, this resort has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Polo Cherrapunjee Resort offers 23 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Shillong resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tatva has 1 treatment room. Services include massages. The spa is open daily.
During your stay at Polo Cherrapunjee Resort , you'll be within walking distance of Mawsmai Cave. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine with pool views at Sohra House, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at Tatva
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground, archery and bicycles to rent
  • Just a 4-minute drive from Mawsmai Cave and 5 minutes from Kshaid Nohsngithiang Eco Park
  • Airport shuttle service available for a fee
Polo Cherrapunjee Resort offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Polo Cherrapunjee Resort . An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Shillong resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Sohra House – This poolside restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sky Grill – Overlooking the pool and garden, this pub specialises in Pan-Asian cuisine and serves brunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 800 for adults and INR 700 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Sky Grill
  • Sohra House

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Cherrapunjee Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 4720 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3999
  • Christmas Eve (24 December) Gala Dinner per child: INR 2999 (from 3 to 6 years old)
  • Christmas Day (25 December) Gala Dinner per adult: INR 2999
  • Christmas Day (25 December) Gala Dinner per child: INR 1999 (from 3 to 6 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 6999
  • New Year's Eve (31 December) Gala Dinner per child: INR 5999 (from 3 to 6 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: INR 6499
  • Valentine's Day (14 February) Gala Dinner per child: INR 5499 (from 3 to 6 years old)
  • Gala Dinner on 28 September per adult: INR 3999
  • Gala Dinner on 28 September per child: INR 2999 (from 3 to 6 years old)
  • Gala Dinner on 29 September per adult: INR 3999
  • Gala Dinner on 29 September per child: INR 2999 (from 3 to 6)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 800 for adults and from INR 700 for children
  • Airport shuttle fee: INR 7670 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 7670 (one-way), (up to 6 years old)
  • Rollaway bed fee: INR 4720 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

POLO ORCHID RESORT
POLO ORCHID RESORT CHERRAPUNJEE Cherrapunji
POLO ORCHID
Polo Orchid Resort Cherrapunjee Meghalaya
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID CHERRAPUNJEE Shillong
Shillong POLO ORCHID RESORT CHERRAPUNJEE Resort
Resort POLO ORCHID RESORT CHERRAPUNJEE Shillong
Resort POLO ORCHID RESORT CHERRAPUNJEE
POLO ORCHID CHERRAPUNJEE
Polo Orchid Cherrapunjee
Polo Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE
Polo Cherrapunjee Resort Resort
Polo Cherrapunjee Resort Shillong
Polo Cherrapunjee Resort Resort Shillong

Polo Cherrapunjee Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautiful and they’ve arranged everything what i was needed. Thanks polo orchid team.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harshvir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property must stay if you are cherapunjee
Stayed 1 night in Dec 2024

10/10 Excellent

Raghav, AURORA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Cherrapunji...!

Booked a trip for my parents to visit Assam and Meghalaya. As part of that trip, we booked this hotel in Cherrapunji for them for 3 nights. They couldn't have been happier. From the hospitality of the chef to the comfort and views of the dew drop room, they loved every aspect of their stay. Would highly recommend the hotel. You get what you pay for in this case...!
Stayed 3 nights in Nov 2021

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
Stayed 1 night in Dec 2017

10/10 Excellent

Madhuvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

AVERAGE STAY

ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.

8/10 Good

Atul KrGuwahati

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment

6/10 Okay

vinod

Overpriced for the quality, service & location

10/10 Excellent

Yumiko