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Royale Retreat Hotel & Spa Near Mall Road

4.0 star property

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Photo gallery for Royale Retreat Hotel & Spa Near Mall Road

Exterior
Royale Deluxe | Living area | 32-inch LED TV with satellite channels, TV
Exterior
Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Premium Lounge | Jetted bathtub

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003
  • Place, Mall Road
    ‪3 min walk‬
  • Place, Christ Church
    ‪3 min walk‬
  • Place, Lakkar Bazar
    ‪5 min walk‬
  • Airport, Shimla (SLV)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Lounge

Premium Lounge | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Lounge

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royale Suite

Royale Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Royale Suite

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royale Deluxe

Royale Deluxe | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Royale Deluxe

  • Valley view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio Suite

Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Executive Studio Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Studio Suite

Presidential Studio Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Presidential Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Royale Retreat Hotel & Spa Near Mall Road

This smoke-free hotel features a full-service spa, a golf course and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, massage/treatment rooms, a business centre and conference space are on-site. Housekeeping is available on request.
Royale Retreat Hotel & Spa Near Mall Road offers 42 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and complimentary toiletries.

This Shimla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Deodar Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
With your stay at Royale Retreat Hotel & Spa Near Mall Road, you're connected to the convention centre and just a quick walk from Mall Road. Free WiFi in public areas, free valet parking and a full-service spa are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Buffet breakfast served daily for a fee
  • Treat yourself to hydrotherapy, Swedish massages or reflexology at Deodar Spa
  • Amenities include a front desk safe, locker space and a business centre
  • On-site recreation includes a golf course, complimentary bicycles and hiking/biking trails
  • Steps from Christ Church and Mall Road
  • Airport shuttle service available for a fee
Royale Retreat Hotel & Spa Near Mall Road offers its guests a full-service spa, a golf course, and complimentary bicycles. There's a snack bar/deli on site. You'll find a business centre on site.

Public spaces have free WiFi. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. Spa services, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Royale Retreat Hotel & Spa Near Mall Road. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Shimla hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 400 to 600 for adults and INR 350 to 550 for children
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Hiking/biking trails
  • Horseback riding/rentals
  • Playground

Family friendly

  • Arcade/game room
  • Dining table
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 400 square feet of conference space
  • Business centre

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (71 centimetre high)
  • Hardwood flooring in room
  • Hospital bed
  • Lever door handles
  • Lift (188 centimetre wide door)
  • Low-height bed (38 centimetre high)
  • Low-height counter and sink (66 centimetre high)
  • Low-height desk (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Portable hoist available
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (91 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (91 centimetre wide)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royale Retreat Hotel & Spa Near Mall Road

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 400 to 600 for adults and INR 350 to 550 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way)
  • Rollaway bed fee: INR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Royale Retreat Hotel & Spa Near Mall Road offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royale Retreat Hotel
Royale Retreat Shimla
Cardinal Royal Retreat
Royale Retreat Hotel Shimla

Royale Retreat Hotel & Spa Near Mall Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 5 out of 24 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice resort hotel with beautiful views over the hills. Ideally situated within 10 min walk to the main Mall plaza. I recommend this resort, and would gladly come again in the future.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very comfortable and immaculately clean as was the entire property. Staff super helpful and the room service meals were top quality. Close to many shops,cafes and the The Mall Road. A great stay and would definitely stay again. Thank you.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Achal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Stayed 4 nights in Jun 2023
Verified

8/10 Good

Naman

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anup

Liked: Cleanliness, staff & service

Value for Money

This is family frindly hotel with fantastic view of mountains.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Asoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)
Verified

8/10 Good

Bably

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly as per pictures on the net. Service was great.
Stayed 1 night in Nov 2019
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 7 minute walk from the station and not much more to Mall Road. Staff were very friendly and helpful especially the waiter in the kitchen. Safe in room actually worked (unlike some hotels I stayed at in India. Only minus was the very pushy receptionist who tried to force a 5 star review out of me before I left (she made me open Google Reviews and watched me typing - unfortunately for her I was all out of their allotted WiFi allowance (basically didn’t last a day and a half and I am not a heavy browser). So for that they lose a star.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Aditi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experienec

The property is far away from any attractions. Spa is under construction, and the staff is rude. After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late. My recommendation is to not book this hotel.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Rajdeep kaur

Disliked: Cleanliness, amenities, property conditions & facilities
I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet. DO NOT RECOMMEND AT ALL
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Just don’t.

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted. The WiFi was intermittent & slow. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend getaway

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

Hitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Room, Food and service was good. Enjoyed my stay with my Family.
Stayed 1 night in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel , great service and clean room. 10 min away from mall road
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice room, good location with good heater in the room. Bed is very comfortable
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Ajit

Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jasnoor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Verified

8/10 Good

SHAILESH

Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021