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Diamond Excellence Resort

5.0 star property

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Photo gallery for Diamond Excellence Resort

Indoor pool, outdoor pool, free pool cabanas, pool umbrellas
Lobby
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Colakli, Manavgat, Antalya Region, 7620
  • Place, Side West Beach
    ‪10 min walk‬
  • Place, Aquapark
    ‪3 min drive‬
  • Place, Side East Beach
    ‪15 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • Garden view
  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, Partial Sea View

  • Partial sea view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Honeymoon Room, Sea View

Honeymoon Room, Sea View | Premium bedding, minibar, in-room safe, desk

Honeymoon Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Partial Sea View

Junior Suite, Partial Sea View | Premium bedding, minibar, in-room safe, desk

Junior Suite, Partial Sea View

  • Partial sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Royal Suite, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Diamond Excellence Resort

Catch some rays on Diamond Excellence Resort's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Diamond Excellence Resort offers 509 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Manavgat property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

A private beach, an outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the property. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
During your stay at Diamond Excellence Resort, you're just a quick walk from Side West Beach. Features include free WiFi in public areas and free self-parking, plus 7 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 7 restaurants, a coffee shop, a beach bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with massages, facials or body treatments at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • 9 minutes by foot from Side West Beach and a 2-minute drive from Aquapark
Diamond Excellence Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Diamond Excellence Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and parasailing.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and an outdoor pool. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Manavgat property.

Lalezar Restaurant – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Mexico Restaurant – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Tugra Restaurant – This restaurant specialises in Turkish cuisine and serves breakfast and dinner. Reservations are required.
Crystal Snack Restaurant – This restaurant serves brunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Patisserie – This café serves lunch and light fare.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crystal Snack Restaurant
  • Lalezar Restaurant
  • Mexico Restaurant
  • Patisserie
  • Tugra Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7,642 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 January and 2 February.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Excellence Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 25842
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Palace Luxury All Inclusive Side
Crystal Palace Luxury All Inclusive
Crystal Palace Luxury All Inclusive Manavgat
Crystal Palace Luxury Resort
Crystal Palace Luxury Resort All Inclusive
Crystal Palace Luxury Resort All Inclusive Manavgat
Crystal Palace Resort
Palace Luxury Resort
Crystal Palace Luxury Resort Side
Crystal Palace Luxury Resort Spa All Inclusive
Crystal Palace Inclusive Side
Crystal Palace Luxury Resort All Inclusive Side
Crystal & Inclusive Inclusive
Crystal Palace Luxury Resort Spa All Inclusive
Crystal Palace Luxury Resort & Spa - All Inclusive Manavgat

Diamond Excellence Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 7 out of 97 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The all inclusive makes life easy
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yorum

Oda da hem küvet hem duş olması güzel değildi. Et çeşitliliği azdı ve sıcak yemek için beklemek gerekiyordu. Genel temizlik, havuz, plaj ve sahil restaurant başarılıydı.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Alles wunderbar. Einfach toll
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war ok
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Matthias Kurt

Liked: Staff & service
Das Hotel ist in die Jahre gekommen und sollte mal saniert werden.Das Personal ist freundlich und bemüht sich die Gäste zu befriedigen.
Stayed 10 nights in Sep 2022
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, amenities
War sehr angenehm. Sauber, freundlich und hilfsbereit. location (Unterkunft) Top
Stayed 11 nights in Aug 2022
Verified

10/10 Excellent

Maria Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé les installations, super beau et très propre.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt Hotel

Hotellet er i meget pæn stand, værelserne er stor og rumlige, rengøring på fællesarealerne og værelserne er god. poolområdet var også godt, dog wc ved poolområdet var ikke altid ren. Personalet er venlige, og serviceminded dog kan sproget være en barierer da de kan ikke tale/ forstå engelsk, der skal bruges google translate. Restauranten på hotellet er stor, maden er ok og er lidt en gentagelse.
Stayed 14 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth it
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ,sakin bi oteldi . Çalışanlar özverili .havuz gayet güzel ve çocuklar için çok iyi. Yemek işi biraz vasat .sahile 0 konumda . Bi sürü bar var içeceğe ulaşmak çok kolay.çocuklu aileler için çok ideal .
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bad place to book from them specially when you want to cancel your booking. Their bad in communication and and so bad in their connection. I tried to call them they do not respond and they do not accept your request.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Emre

Disliked: Staff & service, property conditions & facilities

Hold deg unna dette hotellet

Anbefaler ikke dette hotellet i det hele tatt. Verken ansatte eller komforten var bra.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean friendly staff house keeping excellent Not able to book al a carte as unavaiable and had to show how to provide correct information and not giving message when leaving to say transport delayed
Stayed 7 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sandy beach is amazing and very clean. Sun shades are available and covers a big side of the beach. SPA services (for a fee) are excellent!
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mehmet in the reception was really unique, this 24/7 smiley face
Stayed 5 nights in Jul 2019
Verified

8/10 Good

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi bir tercih

Yeri güzeldi Denizini çok beğendim Yemekler beklentimin üstündeydi Personel yardımseverdi
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotelanlage direkt am Strand. Nette Personal und Sauberkeit top.Das Essen war super lecker und verschiedene Auswahl gab es. Empfehlenswert....
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Abdelmalek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien Tres bon sejour Personnel a l'ecoute.Tres bonnes prestations
Stayed 7 nights in Oct 2018
Verified

2/10 Terrible

Ümran

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Für das Geld lieber etwas anderes

Ich weiß gar nicht wo ich anfangen soll... 1) an der Rezeption hat man uns empfangen aber keine einzige Info über das Hotel gegeben. Der Portier hat dies dann netterweise übernommen... 2) die Reinigung der Zimmer ist sehr oberflächlich. Meist liegen überall Haare noch rum und die Spiegel bleiben voller Wasserflecken. Die gebrauchten Gläser/ Tassen werden wahrscheinlich nur kurz unter das Wasser gehalten. 3) das Bad und das Waschbecken ist verstopft. Wenn man duscht braucht man gar kein Swimmingpool mehr... Haben uns bereits 2 mal beschwert und die Antwort war das sei normal bei denen... 4) Telefon ist auch kaputt aber das interessiert auch keinen... 5) wenn man als Türke hierher kommt, merkt man schnell dass die ausländischen Touristen vom Personal viel besser behandelt werden. Die sind freundlicher zu denen und kommen immer wieder zu denen an den Tisch... wenn man hier als Türke bedient werden will, hat man kaum eine Chance. Am besten selber aufstehen und holen... 6) man bestellt etwas ohne Alkohol bekommt aber ein alkoholisches Cocktail und der Barkeeper entschuldigt sich nicht einmal. 8) wenn man sich beschwert bietet man einem nur ein Abend im alacarte restaurant an sonst passiert gar nichts 9) wenn man Schokolade/ Kekse aus Deutschland dabei hat am besten im Safe einschließen... eine ungeöffnete Verpackung wird dreist vom Personal im Zimmer aufgemacht und verzehrt. 10) das Personal ist entweder überfordert oder nicht qualifiziert für die Jobs
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 stars infrastructure and service

It was our first time in Turkey and first time in The Crystal Palace Spa. Expedia mi-sold (it was on their website) the holiday to us claiming it was a 24 hours check-in. It is not. Despite the fact that the hotel also couldn't find my booking, after i had travelled overnight to get there, the night manager said "we were his guests" until the situation was resolve (over 4 hours later). He allowed us to have breakfast and use the swimming pool. The hotel is beautiful and clean. The staff is friendly. The food is varied and abundant, even for fussy eaters like me and my 6 years old son. The entertainment team is unstoppable. The irish bar servers Becks, just in case you fancy some non-turkish beer. Some of the staff (bar/restaurant) don't speak very good english, but with smiles and good-will you'll manage to get anything you want. I will definitely return to Crystal Palace, but not via Expedia.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Fatma

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
L’hotel est dans son ensemble assez bien. La nourriture est excellente. La plage est superbe. Mais malheureusement le ménage n’etait pas fait correctement. L’aspirateur n’etait presque jamais passé. La piscine extérieure est un peu petite à mon goût. L’equipe d’animation est excellente. Il trouve toujours quelque chose à faire avec les enfants, quelque soit leur âge. Les animations en soirée étaient très réussies.
Stayed 5 nights in Jul 2018
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and animation team!

Great hotel, food, staff and beautiful sea! Totally recommend and will go there again! Thanks!
Stayed 5 nights in Jul 2018
Verified

2/10 Terrible

bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible , manger de la purée pendant une semaine . Évitez absolument
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfectooooo

we stay 7 nights it was very good holeday the servies room no 1 clean nice view ... and the room is big ...
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel am Strand.

Tolles Hotel mit vielen Annehmlichkeiten. Schöne Anlage mit genügend Liegen und Sonnenschutzdächern, -schirmen. Extra Speisesaal für Erwachsene.
Stayed 8 nights in Jun 2018