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STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

3.0 star property

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Photo gallery for STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

Lobby sitting area
View from property
Junior Suite | 1 bedroom, in-room safe, individually furnished, desk
Executive Double Room, Balcony | Terrace/patio
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
51 Joo Chiat Rd, Singapore, 427373
  • Singapore National Stadium
    ‪4 min drive‬
  • Bugis Street Shopping District
    ‪5 min drive‬
  • Gardens by the Bay
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪14 min drive‬

Room options

View all photos for Premier Double Room

1 bedroom, in-room safe, individually furnished, desk

Premier Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Triple Room

Premier Triple Room | 1 bedroom, in-room safe, individually furnished, desk

Premier Triple Room

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room (No Window)

Classic Twin Room (No Window) | 1 bedroom, in-room safe, individually furnished, desk

Classic Twin Room (No Window)

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Queen Room (No Window)

Classic Queen Room (No Window) | 1 bedroom, in-room safe, individually furnished, desk

Classic Queen Room (No Window)

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

1 bedroom, in-room safe, individually furnished, desk

Premier Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | 1 bedroom, in-room safe, individually furnished, desk

Executive Double Room, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (2 Rooms 2 Baths)

1 bedroom, in-room safe, individually furnished, desk

Family Suite (2 Rooms 2 Baths)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, in-room safe, individually furnished, desk

Executive Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Air conditioning
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  • Housekeeping
4.2 out of 5, Very good, 531 reviews
The price is €66
includes taxes & fees
18 Sept - 19 Sept
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About this property

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

Hotel connected to a railway/underground station in Singapore with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk and free Wi-Fi in public areas. Housekeeping is available on request.
STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED offers 70 accommodations with a safe and complimentary bottles of water. This individually furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
With your stay at STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED, you'll be connected to a railway/underground station and within walking distance of East Coast Park. Features include free WiFi in public areas.
  • Free WiFi
  • 5 minutes by car from Singapore National Stadium and 7 minutes from Bugis Street Shopping District
WiFi is free in public spaces.

This 3-star Singapore hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number 202451782R
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

51 Joo Chiat Road

Reviews

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED Reviews

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 55 out of 116 reviews
Rating 8 - Good. 33 out of 116 reviews
Rating 6 - Okay. 16 out of 116 reviews
Rating 4 - Poor. 9 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

Reviews

10/10 Excellent

Zahra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sweet hotel, pretty location helpful staff cozy beds, would definitely recommend!
Stayed 2 nights in Jun 2025

4/10 Poor

Yordanka, Montreal

Disliked: Cleanliness, amenities, property conditions & facilities
The lobby and the floors coridors are new, but the room no. Dusty, mold in the bathroom. And some water problem from the toilet leaking. Fpunf hair in the shower place, dirty linens. I'll never ever stay there is eventually i come to Singapore
Stayed 1 night in Jun 2025

10/10 Excellent

Norman, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping is done every other day. Hence, just don’t mistakenly press (turn on) DND button by the doorway as a light switch when stepping out for the day. Don’t assume the housekeepers will change the mattress sheet because it’s not always done unless it’s requested at the front desk. Their TV channels sometimes have sound and other times no audio. Although front desk clerk says a technician will be in the next day to have it fixed, but it never did. Manager Laura was very professional. Front desk staff was pleasant.
Stayed 19 nights in Apr 2025

2/10 Terrible

tawny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you’re paying, it would be better to pay a slightly higher price tag and go elsewhere. I’ve never seen a hotel that doesn’t offer some form of secure storage. The less than helpful front desk guy just tells you to leave your luggage by the front desk. While I was in the lobby he would leave for 2-3 20 minute increments leaving your belongings unattended. There’s no security personnel or key card, so in theory anyone could walk in and take your unattended items. Check in is strictly 3PM, while the front desk guy isn’t off at who knows where, he won’t bother checking if your room was previously occupied and may possible be empty for early check in, just a “the rooms still need to be cleaned.” The way this place is ran, you’re better off paying more or less for better security/value. Also the room was advertised much differently, there are no windows in the room, but I could have sworn the photos showed rooms with windows. Also please see attached video of the layer of dust under the sink that they needed time to “clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ilmar

Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk reception was very nice and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 3 nights in Jun 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had just been refurbished and was done to an excellent standard. The check in staff were friendly and helpful.
Stayed 1 night in May 2025

4/10 Poor

Trong Hung

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful !.... Room very small and no window ! Far away from MRT Paya Lebar station @ 17 min walk . 10 min walk to Hawker Food Center & Market . Staff does not know how to smile & greet customers except Jaffard ... He is very helpful & knowledgeable . Thumb-ups for him only . Not Return .
Stayed 3 nights in May 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Cleo Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place. Close to bus stops and restaurants. Room is clean and the bed is comfortable
Stayed 1 night in May 2025

8/10 Good

Mei-Yin

Liked: Cleanliness, staff & service, amenities
Clean, functional room. Great for our stop over. Close to airport and plenty food options. Only fault was mould in the showers seal needs to be addressed as this can be hazardous to health.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The staff were very friendly and provide a great level of service. I definitely rate the staff 5/5. The location was good. The room facilities are decent. They are going through some changes, so there were a few minor things they are still working through (like having to use little tubes of body wash for hand soap while they await the soap to arrive). I would consider staying here again if I return to Singapore. It was a comfortable stay.
Stayed 2 nights in Apr 2025

8/10 Good

Gang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Very efficient n friendly staff.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Transit within walking distance and lots of restaurants to choose from.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort

Hot location.

Comfortable and friendly clients
Stayed 3 nights in Feb 2025

10/10 Excellent

Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and responsible. A female receptionist on duty helped my wife and myself book a taxi for our cruise trip. Accidently, I left my handbag, which contains our passports and credit cards, at the backseat of the taxi. When I found the problem ten minutes late, the taxi had long gone. We had another taxi back to the hotel. The lady comforted us and immediately called the driver. The driver confirmed the bag was still in his car. The story had a happy ending, surely due to the efforts of the lady. We are very very grateful to her!
Stayed 3 nights in Mar 2025

6/10 Okay

JIm

Travelled with partner
Liked: Cleanliness, staff & service
Overall not bad but could use a little improvement. Touted that it was recently remodeled but could have used a little maintenance as two of the tiles in the shower were popping off! The doors were always being slammed from the rooms and it was noisy because of it. The doors had to be slammed so they would close. I don’t think I would stay there again.
Stayed 1 night in Mar 2025

4/10 Poor

Kajal

Travelled with family
Disliked: Cleanliness, staff & service
Sadly the hotel did not clean the room - even when requested 3 times. The bins in the rooms were overflowing! We were disappointed that even when asked we would return to the room to find it wasn’t cleaned. The hotel is about 15 min walk to the mrt station. So great if you are happy with the distance. It was great to get around the city. Just a shame about the service at the hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget option

New decor, Clean and comfortable room, great shower and good AC. 10 min walk to nearest MTR station ( Paya Lebar) which was easy to find and great for exploring Singapore. Supermarket beside hotel but limited eating options nearby. No working fridge in room but bought ice from supermarket and used sink :) can't really fault it for the price.
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for stopover for us

Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

It's a fantastic hotel in a great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Stay

Beautifully renovated, easily a 4 star 🌟 🌟 🌟 🌟 room.
Stayed 1 night in Apr 2025

10/10 Excellent

Oleg, CASTLETON ON HUDSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, half way from airport to cruise terminal
Stayed 2 nights in Mar 2025

8/10 Good

Gary

Business traveller
Interesting location that is great for authentic local food experiences
Stayed 5 nights in Mar 2025