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Holiday Inn Express and Suites Singapore Novena by IHG

Property class: 4

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Lobby
Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Place, City Square Mall
    ‪12 min walk‬
  • Place, Mustafa Centre
    ‪13 min walk‬
  • Place, Bugis Street Shopping District
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (SGD 8.70 per stay)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Renovated entire property - May 2023
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SGD 180 per pet (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.70 per stay
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 326 out of 552 reviews
Rating 8 - Good. 168 out of 552 reviews
Rating 6 - Okay. 36 out of 552 reviews
Rating 4 - Poor. 10 out of 552 reviews
Rating 2 - Terrible. 12 out of 552 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jatin

Stayed 1 night in Jan 2026

8/10 Good

Telly Joshua

Stayed 4 nights in Jan 2026

8/10 Good

Nader

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pillows could be a bit firmer as they were very soft
Stayed 4 nights in Jan 2026

8/10 Good

KAR YUET POLLYEDNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are courteous
Stayed 10 nights in Dec 2025

10/10 Excellent

Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cleaning staff is courteous.
Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast. Advertised as Continental breakfast but was actually very complete with multiple options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dr S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express, just with the brand and chain, it lives to its name. Nothing fancy, but very practical and close to the transport options and close proximity to major areas. It's also bit away from the downtown rush, but easy transport to the town in 15mins bus ride or taxi. The staff were brilliant and always responsive to any of your requests. Nice small pool and gym, all very accessible and does the job.
Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. I had to leave for airport BEFORE breakfast. 2. Enjoyed beautifully remodeled room/shower 3. ... though lots of clanking from ? elevator cables or plumbing or both. 4. Staff were quite lovely - upbeat and friendly.. made a difference. (gave upgrade to room and 'free drink' coupon) - enjoyed my favorite Kahluea, but coffee wasn't hot ... and not covered by coupon.. oh well!. 5. Came / left by Grab car. Nice and large driveway made arrival/departure safe and easy. 6. ENJOYED the VEGETARIAN restaurant (not yours) on SECOND floor!! Happily Surprised when I Googled 'vegetarian restaurants near me' and found one 9 floors below me !! 7. Overall happy to have this pleasant one-nighter since I'd errored in making initial 1 week reservation out at Jurong East property and needed extra night before heading home to San Diego >> thanks Expedia and HIX! ~~ Robert Dwaine Butterfield Poway, California
Stayed 1 night in Dec 2025

10/10 Excellent

Godege, Moorhead

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff reception was exceptional!
Stayed 1 night in Dec 2025

8/10 Good

Amita

Liked: Cleanliness, amenities
All good, would recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Elaine

Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Elviro

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, dog barking all night on the room close to mine, good breakfast
Stayed 4 nights in Nov 2025

8/10 Good

Vanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room is nice and clean but a but small. Staff was friendly and courteous. Excellent breakfast buffet.
Stayed 2 nights in Nov 2025

10/10 Excellent

anthony, Sunnyside

Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
clean room, courteous staff, good amenities and great breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shuyou, RICHMOND

Liked: Cleanliness, amenities, property conditions & facilities
Tai helped me setup the wifi for my laptop. I appreciated her assistance.
Stayed 3 nights in Nov 2025

8/10 Good

Yingjie

Stayed 3 nights in Nov 2025

8/10 Good

Marcel

Business traveller
Liked: Cleanliness, staff & service, amenities
Room temperature was very difficult to regulate
Stayed 2 nights in Nov 2025

8/10 Good

Tiffany Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff, good breakfast buffet, and room was good.
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaikumar

Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Value for money
Stayed 2 nights in Nov 2025

6/10 Okay

Edward, Boulder

Travelled with family
Good value given the location. The room we had needs refurbishment. It's a standard Holiday Inn Express experience with standard food. Good if you want a vanilla experience. The included breakfast had an expansive buffet with North American and Asian food available. It's right on a confluence of highways, so noise was a bit of an issue, but not a deal breaker.
Stayed 3 nights in Oct 2025