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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

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Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Lobby
Exterior
Breakfast, lunch and dinner served
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Place, Mustafa Centre
    ‪15 min walk‬
  • Place, City Square Mall
    ‪15 min walk‬
  • Place, Bugis Street Shopping District
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(68 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express and Suites Singapore Novena by IHG

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites Singapore Novena by IHG. During your stay, you'll be within walking distance of Mustafa Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Great Room
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Orchard Road and a few minutes from Mustafa Centre
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express and Suites Singapore Novena by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express and Suites Singapore Novena by IHG. For a fee, parking is available. A complete renovation of Holiday Inn Express and Suites Singapore Novena by IHG was completed in May 2023.

This 4-star Singapore hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (SGD 8.70 per stay)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Renovated entire property - May 2023
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SGD 216 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SGD 8.70 per stay
  • Pet fee: SGD 216 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 569 reviews
Rating 8 - Good. 170 out of 569 reviews
Rating 6 - Okay. 37 out of 569 reviews
Rating 4 - Poor. 10 out of 569 reviews
Rating 2 - Terrible. 12 out of 569 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Whitney Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating. Beautiful location. Was lucky enough to be there during Chinese New Year! Amazing experience.
Stayed 6 nights in Feb 2026

6/10 Okay

Jacqueline

Travelled with partner
Liked: Cleanliness
I was surprised the hotel was a pet friendly hotel. There were a lot of dogs sitting at the dinner table . Unfortunately we had noisy neighbours who were still chatting incessantly at 2.30am. Not somewhere I’d stay again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Staff at the reception desk went extra miles to make us feel welcomed and comfortable . Needless to say they were cordial , friendly , efficient and all were generous ti share what they know about on local foods , how t
Stayed 1 night in Feb 2026

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were polite, helpful, respectful and friendly
Stayed 4 nights in Feb 2026

8/10 Good

Kim Sye

Liked: Cleanliness, staff & service, amenities
Helpful and cheerful reception staff . Very good housekeeping, clean room and especially housekeeping staff - Hakuila (sorry maybe wrong spelling). He is always very helpful whenever I need anything for the room. Nice personable and cheerful staff, great asset to the hotel.
Stayed 12 nights in Jan 2026

8/10 Good

Jefferey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and staff friendly. Bus station very close. Easy to get around
Stayed 4 nights in Feb 2026

10/10 Excellent

Nalin

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with group
Staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Cenon

Liked: Cleanliness, staff & service, amenities
Yes, very clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dioscoro

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Very comfortable bed. Very good breakfast with lots of choices. Front desk staff very helpful. Buses stop nearby. Very convenient. Worth what you’ve paid for.
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew, Katy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, nice and clean, good breakfast and nice bar area. Also found the location was goodDownload Grab app to easily catch cabs. Try 188 for $58 Chili Cheese an just down the road.
Stayed 4 nights in Feb 2026

10/10 Excellent

LUCIE

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location, lots of things nearby. Very helpful staff in the breakfast was amazing
Stayed 3 nights in Jan 2026

8/10 Good

Sanford

Liked: Cleanliness, staff & service, amenities
The staff are very helpful. The room was clean, although it was hard to find spots in the room to place our luggage. We had a problem with the air-conditioning three days before departure but we were given an upgrade to a junior suite on the 13th floor and it was great. The breakfasts are ample and delicious. The hotel is quite attractive. The WHAMPAO Market (fruit, veggies, food) is nearby as well as the Shaw Shopping Centre.
Whampoa Market in these photos
Stayed 6 nights in Jan 2026

8/10 Good

NIGEL

Liked: Cleanliness, amenities, property conditions & facilities
Overall an enjoyable stay. Positive 1. Very courteous staff especially Richard who went out of his way to help me change rooms when there was a problem 2. Breakfast is amazing 3. Good transport links 4. Mini fridge and water dispenser in room Negative 1. Bed bugs in my room on 1st night but Richard was very good in getting me upgraded 2. Very small pool and only 3 deck chairs 3. Gym also very small Overall I would recommend and would stay again
Stayed 9 nights in Jan 2026

10/10 Excellent

Cornelio

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice room, good breakfast for free
Stayed 2 nights in Jan 2026

10/10 Excellent

EVA, Daly City

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff and superb breakfast!
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful Staff. Room was clean everything worked. Excellent breakfast included every morning
Stayed 14 nights in Jan 2026

8/10 Good

Kim Sye

Liked: Cleanliness, staff & service, amenities
Quick check in. Friendly, helpful staff. Hotel conveniently located in Balestier road. Bus stop within short distance of hotel. Clean, quiet room. Buffet breakfast included during stay. Whampoa market, offering a wide variety of cheap local food, is just a short walk from the hotel
Stayed 6 nights in Jan 2026

10/10 Excellent

Ken

Stayed 2 nights in Jan 2026

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Good breakfast. Nice, clean room.
Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an excellent location, with a bus stop out the front. The staff are very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 5 nights in Jan 2026

10/10 Excellent

Martina

Stayed 1 night in Jan 2026

10/10 Excellent

Richard Dean

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, small. Excellent breakfast and very nice staff. Pool and laundry were very nice!
Stayed 4 nights in Jan 2026

10/10 Excellent

Cory Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, not as close to downtown as I would have preferred but thats my fault not the hotel. Breakfast was ample fresh and everything was readily available. Pool on 4th floor was very small. Gym was equipped Ok. Everywhere was clean and the maid service was excellent. The reception staff are extremely helpful and professional.
Stayed 4 nights in Jan 2026