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Holiday Inn Express Singapore Serangoon by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Singapore Serangoon by IHG

Restaurant
Premium bedding, in-room safe, individually decorated
Fitness facility
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
270 Jalan Besar, Singapore, 209019
  • Place, City Square Mall
    ‪3 min walk‬
  • Place, Mustafa Centre
    ‪7 min walk‬
  • Place, Bugis Street Shopping District
    ‪8 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room (with Free Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds (with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, Multiple Beds (Top Floor, Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds (Top Floor, Free Breakfast)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

Room amenity

Standard Room, 1 Queen Bed (Top Floor, Free Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Singapore Serangoon by IHG

A 24-hour fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Holiday Inn Express Singapore Serangoon by IHG offers 119 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Singapore Serangoon by IHG gets good marks from our customers. During your stay, you're just a quick walk from Mustafa Centre. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a meeting room and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • 5 minutes by foot from Mustafa Centre and a 3-minute drive from National Museum of Singapore
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Singapore Serangoon by IHG.

This 4-star Singapore hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Living plant wall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Singapore Serangoon Hotel
Holiday Inn Express Serangoon Hotel
Holiday Inn Express Serangoon
Holiday Inn Express Singapore Serangoon
Cultural Hotel
Holiday Inn Express Singapore Serangoon
Holiday Inn Express Singapore Serangoon by IHG Hotel
Holiday Inn Express Singapore Serangoon an IHG Hotel
Holiday Inn Express Singapore Serangoon by IHG Singapore
Holiday Inn Express Singapore Serangoon by IHG Hotel Singapore

Holiday Inn Express Singapore Serangoon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 479 reviews
Rating 8 - Good. 144 out of 479 reviews
Rating 6 - Okay. 48 out of 479 reviews
Rating 4 - Poor. 8 out of 479 reviews
Rating 2 - Terrible. 10 out of 479 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aida E.

Liked: Cleanliness, staff & service, amenities
Clean room, great service
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Very clean room, new building, lovely staff for the rooms, at the reception and in the breakfast room. Safe and convenient location.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Rodolfo Jr

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and accommodating. Room was nice, clean and updated but a little tight.breakfast is good, indian inspired dishes combined with American pastries.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shafiq

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, room was renovated
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Shu Mei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2026
Verified

8/10 Good

pamela

Liked: Cleanliness, staff & service, amenities
The staff was great. The breakfast had excellent options. Room was clean and beds comfortable.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Would recommend this hotel. Stopped on top floor was very quiet and cleaned to a very high standard by June. Breakfast was busy but extremely well run with kind helpful staff in attendance. Very good choice options too. Loved the fresh waffles and pancakes! Thank you!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Leeshia

Liked: Cleanliness, property conditions & facilities
Very clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shareena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room n restaurant n friendly front desk employees were very helpful
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Lira

Liked: Cleanliness
This hotel is a good budget option if you already had been in Singapore before and just need a quick layover option transferring to/from the cruise or to/from Changi airport. Our room was rather cosy, but very clean and comfortable. The staff was helpful and efficient getting our to-go breakfast bags and ordering our taxi at 5:30 in the morning.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maria Milagros

Liked: Cleanliness
The check in was a breeze. The room was clean and sheets were changed daily. There were lots of shops nearby. Walking distance to mustafa center. Nearby restaurants to satisfy your cravings.. the nearest metro (lavender) is 7-8 mins walk. They do not have ice machine but can request for ice at the front desk. I have to commend the buffet section as they have wide variety of food selection. The staff were very attentive to guests needs.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, amenities
Great staff. Great location. Super clean. Quiet. Very organized , comprehensive breakfast with healthy choices.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Yahya

Liked: Cleanliness, staff & service, amenities
As always good service and great staff with a great attitude .. always willing to help
Stayed 5 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is an okay hotel for a short stay. Rooms are small and functional. Breakfast was nice.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brian Eliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very helpful
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Brian Eliot

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

nasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and pleasant. We recommend to friends and family. Very convenient to move around
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alastair

Liked: Staff & service, amenities
It was conveniently locayed for dining options and transportation
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good value for money, enough choice on breakfast buffet to suit everyone. The room was a bit too small and the bathroom was tiny - but can’t complain for the price we paid. Staff were friendly, hotel very clean and within 5 min walk of MRT.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business Hotel

Good business hotel
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Maricel

Liked: Amenities
Everything was perfect! Highly recommended. From staff, area, cleanliness and food.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and so many dining options in the area.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Some staff are not friendly nor helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wong

Liked: Cleanliness, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Narayanasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent and the staff were magnificent
Stayed 4 nights in Mar 2025