Hotel Chancellor@Orchard

3.5 star property

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Photo gallery for Hotel Chancellor@Orchard

Exterior
Outdoor pool
In-room safe, desk, soundproofing, free WiFi
Exterior
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

Deluxe Double or Twin Room

8.0 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Premier Double or Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Deluxe Triple Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Triple Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Premier Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Room 2 Single bed

  • Sleeps 2
  • Free Wi-Fi

Premier Triple Room

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Hotel Chancellor@Orchard

An outdoor pool, a restaurant and self parking are available at this hotel. WiFi in public areas is free. Other amenities include a children's pool, concierge services and dry cleaning.
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and fridges can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Chancellor@Orchard, you're just a quick walk from Orchard Road. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 15-minute walk of Orchard Road and ION Orchard
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (SGD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Restaurants on site

  • Bistro@Chancellor

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 20 for adults and from SGD 15 for children
  • Self-parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 717 reviews
Rating 8 - Good. 284 out of 717 reviews
Rating 6 - Okay. 195 out of 717 reviews
Rating 4 - Poor. 70 out of 717 reviews
Rating 2 - Terrible. 37 out of 717 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Van My

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Martyn

The room was clean and the hotel is close to MRT
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Karthikeyan

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

GO

Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

soegeng

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arlind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with most of the facilities. We don't recommend a room with bath tub. Getting in and out was very treacherous. The buffet breakfast was ample, but some days better than others.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The staff is very courteous and the check in is fast. The only thing that i gave 4 stars instead of 5 is the air conditioning is not cold enough. Singapore is a very hot country and AC must be cold enough. Location is great which is close to Plaza Singapore where you can go for shopping and enjoy lots of food.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Murray

Liked: Amenities, property conditions & facilities
Shower recess could have been better. A bit of mould
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Eulise

Room was clean but is outdated. Smelly as you enter but dissipates when aircon starts. Showers may need some care. Close to mrt and shoppings. Overpriced I believe. $20 per person for breakfast. Go to the Toast Box in Central Point and you will have a feast for less.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

sharifah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I thought there is restaurant but it only open for breakfast.The pictures on their website i Is not the hotel looks like
Stayed 20 nights in Dec 2025
Verified

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities
It was the little things like, asking for fresh milk, they told me to go to the store to buy it, everywhere else i have stayed at provided it. But pleasant enough. Thank you.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Clarence Shuh Tzer

Liked: Cleanliness
Managed my expectations - service wasn’t fastest, but overall for the price paid & the central location, it was a pleasant enough experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was good, lots to see and do
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

ALDRIN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Sophia

Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Wen Soon

Liked: Cleanliness, staff & service, amenities
Convinient
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Both rooms spotless, and staff went out of their way to make stay enjoyable, .... not quite so much for the person who had a 'medical experience', and for whom the staff did so much. They guy in the 'hotel shop' was friendly, versatile, and knew just about everything, as was the Security Officer Syed and Banu, duty manager. Great credit to them also not forgetting at all the man on the counter, I failed to get his name, but he has the best hairstyle, and dress 'smoothness' I've ever seen, button down cuffs and all. Completely unflappable. Hearty Thanks to All.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Longyu

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Timothy H

Disliked: Amenities
ok
Stayed 1 night in Jan 2026
Verified

8/10 Good

HITESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Trung

Liked: Cleanliness, amenities, property conditions & facilities
Shop nearby
Stayed 1 night in Oct 2025
Verified

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice with good price
Stayed 1 night in Jul 2025