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Stonewood Inn & Suites Carrollton - Smithfield

2.0 star property

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Photo gallery for Stonewood Inn & Suites Carrollton - Smithfield

Lobby
Hallway
Lobby
Exterior
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
20080 Brewers Neck Blvd, Smithfield, VA, 23314
  • Place, Windsor Castle Park
    ‪8 min drive‬
  • Place, Christopher Newport University
    ‪25 min drive‬
  • Place, Bacons Castle
    ‪30 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ensuite

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ensuite | 1 bedroom, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Single Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Apartment, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Studio Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, blackout curtains

Honeymoon Studio Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Stonewood Inn & Suites Carrollton - Smithfield

Hotel in Smithfield with free parking
Express check-out, a garden and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
Stonewood Inn & Suites Carrollton - Smithfield offers 72 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

During your stay at Stonewood Inn & Suites Carrollton - Smithfield, you'll be within walking distance of Sentara St. Luke's. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include multilingual staff and a vending machine
  • Within a 15-minute walk of Sentara St. Luke's and St. Luke's Church
  • Dogs welcome for a fee (restrictions apply)
Stonewood Inn & Suites Carrollton - Smithfield offers its guests a vending machine, multilingual staff, and a garden. WiFi is free in public spaces. Stonewood Inn & Suites Carrollton - Smithfield also features a picnic area and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Smithfield hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: USD 20.00 for check-in between 11:00 PM and 6:30 AM
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carrollton Inn Suites
Carrollton Inn Suites Smithfield
Stonewood Inn Suites of Carrollton Smithfield
Stonewood Hotel Suites of Carrollton Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel
Stonewood Inn & Suites Carrollton - Smithfield Smithfield
Stonewood Inn & Suites Carrollton - Smithfield Hotel Smithfield

Stonewood Inn & Suites Carrollton - Smithfield Reviews

Reviews

5.8
Rating 10 - Excellent. 31 out of 148 reviews
Rating 8 - Good. 25 out of 148 reviews
Rating 6 - Okay. 21 out of 148 reviews
Rating 4 - Poor. 29 out of 148 reviews
Rating 2 - Terrible. 42 out of 148 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and empp
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel. The employees are great!
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda, Norfolk

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are absolutely incredible and unmatched. My room very spacious, comfortable bed... Very quiet and all around nice property.
Stayed 1 night in Aug 2025

10/10 Excellent

Sonny, Norfolk

Stayed 1 night in Jun 2025

10/10 Excellent

Amanda, Norfolk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel & employees!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel & the staff are amazing. My room is very spacious, clean and I recommend this hotel to anyone. The employees are absolutely incredible! Very happy
Stayed 1 night in Jul 2025

2/10 Terrible

Norma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should be closed down. I tried to get the reservation cancel but could not . There was DRIED BLOOD on the floor and not just spots of blood but a 5"x15" length that we cleaned before realizing it was blood, roaches, dirty floors and the toilet broke during the night. They changed the name from Eco Lodge to Stonewood but it is still nasty hotel. The lobby has no AC and one employee that was present sometime. Expedia should ban this property from their website. Sleep in your car its cleaner than this place
Stayed 2 nights in Jul 2025

4/10 Poor

Javier

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sticky floors
Stayed 1 night in Jul 2025

6/10 Okay

David

Liked: Staff & service
The hot water in the bathroom wasn’t working
Stayed 2 nights in Jul 2025

8/10 Good

Myat The

Travelled with partner
Liked: Cleanliness, amenities
It was a great stay for us.
Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Travelled with family
Liked: Cleanliness
Not clean
Stayed 1 night in Jun 2025

2/10 Terrible

Antoinette

Travelled with partner
Disliked: Cleanliness, amenities
My recent stay at the Stonewood Inn and Suites in Carrollton, VA was a major disappointment. The most serious concern was a clear safety hazard: exposed wiring and an active ceiling leak in a main hallway, with an overflowing bucket catching water below it (see photo). This alone should raise red flags for anyone considering a stay here. The issues didn’t stop there. The bed was incredibly uncomfortable—stiff and springy, like sleeping on plywood. The only access to the second floor was via a stairway that was visibly dirty and poorly maintained. The overall cleanliness of the hotel was subpar, with a noticeable musty and smoky odor throughout the building, including in the room itself. In-room amenities were no better. The hair dryer didn’t work (though a replacement was eventually provided), the towels were threadbare and barely absorbent, and the refrigerator was full of condensation with standing water inside—unable to keep even bottled water cool. As for the lobby, the coffee was cold and stale, and the powdered creamer clumped up due to the temperature—making it undrinkable. This hotel appears to be in rapid decline and is in desperate need of serious maintenance, cleaning, and upgrades. I would not recommend staying here until these major issues are addressed. The hotel did not have my booking through Expedia, but fortunately I had the reservation saved on my phone. Photos available upon request.
Stayed 1 night in Jul 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Madison

Disliked: Cleanliness, amenities, property conditions & facilities
This may have been hands down the worst hotel I have ever been to. There was bugs, marijuana under the mattress, hair everywhere in the sheets, and smelled absolutely terrible. I couldn’t get my money back either. I ended up not staying there. Good luck getting hold of a Custer representative. There absolutely no help at all. Very disappointed.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Don’t the area fool you

It was meh… I got the room especially because it had a hot tub. Of course it didn’t work. For the location, I thought better of the area! I won’t return. Save your money!
Stayed 1 night in May 2025

2/10 Terrible

Kathy

Stayed 2 nights in Jun 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

DeVere

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
They lied on the ad its econo lodge your reserving for. The rooms have roaches check you drawers i promise you'll find them and they're baby eggs. The doors that secure the hallway are broken anyone can access them. As soon as you walk into the room you smell a hot musty smell. The front end workers and his coworker promised i would get a refund but that I will have to go thru expedia. When I called 2 days later expedia told me the manager denied my refund. They are a bunch of scammers.
Stayed 2 nights in May 2025

10/10 Excellent

Ethan

Stayed 2 nights in May 2025

4/10 Poor

Autry or Stephanie

Travelled with family
Disliked: Cleanliness, amenities
Floor were nasty Toilet and sink clogged Furniture falling apart Bed was comfortable Staff were friendly
Stayed 8 nights in May 2025

2/10 Terrible

Janis

Stayed 3 nights in May 2025

6/10 Okay

Quanasia, Hampton, VA

Business traveller, Travelled with partner
Disliked: Amenities
N/A
Stayed 1 night in May 2025