Comfort Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Free daily continental breakfast
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
355 McNeely Avenue, Carleton Place, ON, K7A 0A1
  • Place, Carleton Place and Beckwith Heritage Museum
    ‪3 min drive‬
  • Place, Carleton Place Town Hall
    ‪4 min drive‬
  • Place, Canadian Tire Centre
    ‪18 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪46 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Comfort Inn & Suites

An indoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Comfort Inn & Suites offers 53 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets good marks from our customers. During your stay, you'll be within walking distance of Carleton Place Town Hall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Carleton Place Town Hall and a few minutes from Carleton Place and Beckwith Heritage Museum
  • Pets welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Comfort Inn & Suites also features a garden, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

This Carleton Place hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Microwave
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per stay
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at Comfort Inn & Suites.

Property is also known as

Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Carleton Place
Comfort Inn & Suites Hotel Carleton Place

Comfort Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 805 reviews
Rating 8 - Good. 204 out of 805 reviews
Rating 6 - Okay. 64 out of 805 reviews
Rating 4 - Poor. 26 out of 805 reviews
Rating 2 - Terrible. 15 out of 805 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities
Room was clean
Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were very helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Mariem

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff amenities
Stayed 1 night in Feb 2026

10/10 Excellent

Francis

Stayed 1 night in Feb 2026

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They did not do much about the kids running around the hallways at night, banging doors, playing. Breakfast is mediocre.
Stayed 1 night in Feb 2026

6/10 Okay

Carl

Stayed 1 night in Feb 2026

10/10 Excellent

Karim

Stayed 1 night in Jan 2026

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is nice. Breakfast lacks variety, fresh fruit options
Stayed 3 nights in Feb 2026

8/10 Good

Christian

Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

8/10 Good

Rey

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice, clean room. Complimentary breakfast and parking. One complaint is the room is not soundproof. The room we have has this locked door that connects to the other room. Woke up late night of sound of couple having sex -moaning, dirty talk and slapping. Like you can hear them loud and clear. So next time you plan to do something, think twice :()
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, friendly staff, excellent breakfast choices. Quiet fun pool
Stayed 2 nights in Jan 2026

4/10 Poor

Matt, Port Colborne

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was clean and comfy. Breakfast had a great selection and was fresh. Great pillows and water pressure. However, snow build up against stairwell exits on exterior of building preventing opening of fire exits in emergency. Considering we were staying on the second floor and hotel had families for a hockey tournament it was a huge safety issue. There was also a case of beer right in front of the main doors from the parents drinking on the couch despite there being posted rules about alcohol in public areas.
Hotel rules
Alcohol anyone could grab in front of man exit.
Snow against stair exit 1
Snow against stair exit 2
Stayed 1 night in Jan 2026

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfort Inn is really the only place in Carleton place that is worth it IMHO. Plenty of AirB&B's but they are very expensive and unreliably cleaned. Comfort Inn only gets 3 stars because It's nothing special, but it IS always clean, usually quiet, and conveniently located for activities in Ottawa as well as the surrounding area. It's a good home base if you're doing more than just visiting Ottawa.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Found the front clerk extremely helpful and the room was well kept and clean. Fitness room was cleaned daily and all equipment was wiped down to remain well kept
Stayed 4 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Constance

Stayed 1 night in Dec 2025

10/10 Excellent

Georg

Liked: Cleanliness, amenities, property conditions & facilities
room was clean and inviting
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and convenient location.
Stayed 2 nights in Jan 2026

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and useful. The place clean and quiet. I had breakfast at 8:15 and the food was luke warm. I was earlier the next day and it was fine. Wooden utensils don't make the cut.
Stayed 2 nights in Jan 2026

6/10 Okay

Rita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff were lovely. Check in and out super easy. I just didn’t realize how no frills hotels have gone for close to $200 a night.
Stayed 1 night in Jan 2026

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
This was the best hotel I've been to
Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 2 nights in Jan 2026