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City Avenue Hotel

3.5 star property

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Photo gallery for City Avenue Hotel

Front of property
Property entrance
Lobby sitting area
Daily buffet breakfast (EUR 6.13 per person)
Reception hall

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
49, Osogovo str., Sofia, 1303
  • Place, Sofia Court House
    ‪15 min walk‬
  • Place, Sofia Central Mineral Baths
    ‪17 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪4 min drive‬
  • Airport, Sofia (SOF)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Suite, 1 Queen Bed

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Minibar, in-room safe, desk, soundproofing

Classic Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

City Avenue Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
City Avenue Hotel offers 38 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at City Avenue Hotel . During your stay, you're just a quick walk from Saint Nikolai Sofiyski. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Saint Nikolai Sofiyski and 7 minutes on foot from National Polytechnic Museum
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly City Avenue Hotel . Limited free parking is available on a first-come, first-served basis.

This 3.5-star Sofia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily.
Lo Bistro – This bistro only serves breakfast. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 6.13 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lo Bistro

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6.13 per person
  • Airport shuttle fee: EUR 30.67 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
City Avenue Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

City Avenue Hotel
City Avenue Sofia
Hotel City Avenue
Hotel City Avenue Sofia
Business Hotel City Avenue Sofia
Business City Avenue Sofia
Hotel Business Hotel City Avenue Sofia
Sofia Business Hotel City Avenue Hotel
Business City Avenue
Hotel Business Hotel City Avenue
Hotel City Avenue
Business City Avenue Sofia
Business Hotel City Avenue
City Avenue Hotel by HMG Hotel
City Avenue Hotel by HMG Sofia
City Avenue Hotel by HMG Hotel Sofia

City Avenue Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 18 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Yusuf

Disliked: Cleanliness, amenities
1. The AC can only be turned on by pressing a button on an uninsulated circuit board hanging off of it 2. The carpet in the hallway has rips, dents in the floor, and dried up yellow liquid (assuming this was from someone throwing up) 3. Queen size bed was left with a single size duvet. Wasn’t enough to keep me warm overnight. 4. There were no toiletries (soap, shampoo etc.) 5. There were NO towels in the room
Stayed 1 night in Nov 2025

6/10 Okay

sabatino salvatore

Travelled with group
The accommodation, although short, proved adequate; it was clean, and no one spoiled the atmosphere. The only thing I didn't like was the marketing technique they used to display the photos here on this website, which aren't 100% accurate.
Stayed 2 nights in Nov 2025

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

The room was reasonable clean but bed had springs

Stayed 6 nights in Aug 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, Friendly Staff, Nice City
Stayed 1 night in Sep 2024

8/10 Good

Desislava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is pleasant, 100 meters from the metro station, breakfast is delicious and rich.
Stayed 1 night in Sep 2024

8/10 Good

Paulo

Stayed 4 nights in Apr 2023

10/10 Excellent

Abi

Stayed 1 night in Apr 2023

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Evangelos

Business traveller
Liked: Cleanliness, staff & service, amenities
There was not hot water during 1 day.
Stayed 3 nights in Oct 2021

8/10 Good

Maria Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not hesitate

I highly recommend. I will definitely be back. Thank you for the confort and all your services!
Stayed 1 night in Sep 2020

6/10 Okay

Tami

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2020

6/10 Okay

Mohamad

Business traveller
Liked: Cleanliness, property conditions & facilities
موقع الفندق جيد قريب من السنتر قريب من محطة الميترو قريب من المول عدة خطوات يوجد كراج للسيارات وهذا مهم ايضاً .. الاستقبال جيد والموظفين لطيفين والمعاملة رائعة
Stayed 1 night in Aug 2020

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

Good location in the city center and only 3 minutes walk to Opalchenska metro station offering direct access to and from Sofia airport. Very friendly hotel staff. The room was clean and quiet, the bed was comfortable. The advertised "breakfast buffet" on the Hotels.com website and again on the booking confirmation consists in fact of a total of four items offered to guests : one hot drink (tea or coffee), one 500 ml bottle of water, one sandwich and one apple. Fortunately foodshops in the neighbourhood are available to buy extra breakfast items.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, clean property. The view was away from the city since i was given room towards the back.
Stayed 4 nights in Feb 2020

8/10 Good

Boyko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Meh

No towel, no batteries in TV remote, noisey people in garden, shower head didn't stay in holder, room didn't look like picture on website
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Very nice hotel, staff very helpful and good location. 10 minute walk into the main town. 5 minute walk to the metro which takes you right to Sofia Airport. We had a room above a seating area outside so was noisy in the morning but overall good hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Azme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent value for money

Very good clean room for the money and the staff very helpful and informative
Stayed 1 night in May 2019

10/10 Excellent

ROMERO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished hotel. A lot changed since my last visit in 2018, and for the better too.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff. Near the mall. The only issue was the rooms does not look like the pictures they advertise online but the room is still ok.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff, room is good value for money.
Stayed 1 night in Feb 2019

4/10 Poor

Oussama

Business traveller
Disliked: Cleanliness, amenities
Hygiène : 1/10 Etat de l’hotel, standing, équipement, accessoires… : 0/10 Petit déjeuner : 2/10 (qualité et variété) La seule chose que je peux noter et que le personnel est aimable Mauvaise expérience
Stayed 13 nights in Nov 2025

8/10 Good

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの人は、携帯を見ていて冷たく感じた
Stayed 2 nights in Oct 2025