voco Southampton by IHG

4.0 star property

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Photo gallery for voco Southampton by IHG

Breakfast, lunch served; international cuisine, al fresco dining
Exterior
Terrace/patio
Reception
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

View in a map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • Place, Mayflower Park
    ‪1 min walk‬
  • Place, WestQuay Shopping Centre
    ‪7 min walk‬
  • Place, Southampton Cruise Terminal
    ‪18 min walk‬
  • Airport, Southampton (SOU)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Super King)

8.8 out of 10
Excellent
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King with View)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(45 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

voco Southampton by IHG

Family-friendly hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Voco Southampton by IHG offers 133 accommodations with video game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of voco Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Atlantic Gate
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Atlantic Gate – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atlantic Gate

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimise noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 25.00 for adults and from GBP 9.95 for children
  • Uncovered self-parking fee: GBP 20.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 705 out of 1314 reviews
Rating 8 - Good. 368 out of 1314 reviews
Rating 6 - Okay. 141 out of 1314 reviews
Rating 4 - Poor. 58 out of 1314 reviews
Rating 2 - Terrible. 42 out of 1314 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but staff were so friendly. Treated you like a old customer
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Charlie

Stayed 1 night in Apr 2025

8/10 Good

Robert, Omokoroa

Th voco is ideally located for guests departing on a cruise. Hotel clean, courteous staff and an excellent breakfast. Negatives: only two lifts that cannot cope at checkout time. No hooks for towels in bathroom, insufficient thought as to where to put suitcases ( beds that allow suitcases under the bed would be a major plus).
Stayed 2 nights in Jun 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pre cruise stay

Beautiful Reno’s, clean and comfy bed. Great location, walked to everything. Stayed here about 9 years ago and this was so much better. Only downside is small elevators so you have to wait at times.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Pre Cruise Property

We stayed at the Voco Hotel the night before departing on a Princess British Isles cruise. This hotel was formerly a Holiday Inn. The location of the hotel was wonderful, close to shopping and restaurants all in walking distance. The reception staff was very friendly and check in was quick and easy. We immediately had access to our room two hours before the advertised check in time. The room was stylish and the beds were comfortable. The bathroom was well equipped although a bit on the small size. We had two mesls in the hotel and the food was delicious although a bit pricey and the service somewhat slow. You do have many options for other restaurants just a short walk away. The hotel is located about two miles ftom the cruise terminal and cost a flat rate of ten British Pounds. I would not recommend walking to the cruise terminal. Overall this is a great choice for an overnight stay prior to or following a cruise, I would definitely recommend this hotel and I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

joseph martin

Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Manningtree

Stayed 1 night in Jun 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay evening meal and breakfast were ok but very expensive food and drinks with service change on top
Stayed 1 night in Jun 2025

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Brenda

Travelled with partner
Liked: Amenities
I didn’t like the fact that they charged an early check in fee. It’s obvious that the room was ready and waiting. We were traveling overseas with a lot of luggage, what were we going to do? Our previous hotel waived the early check in fee and we were earlier at the previous hotel. When traveling overseas your schedule is determined by the airline and check out times of other hotels and are not within our control. I feel like an early check in fee for a customer who is already paying a lot of money is just taking advantage.
Stayed 2 nights in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
Clean nice bedrooms but way overpriced. Not going back
Stayed 1 night in Jun 2025

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were cheery and helpful, the rooms were clean and well appointed, the food was excellent! The only downsides were the tiny showers, the elevators were ridiculously small and the stairways were shut down for maintenance.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

kelvin

Liked: Staff & service, property conditions & facilities, room comfort
Lovely newly refurbished hotel and very polite staff. My only slight moan was the packet of condoms that I found when we were making sure we had everything.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Travelled with family
Staff Super Kind
Stayed 1 night in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
Hotel is beautiful. We enjoyed it very much. Only down side is to whoever decided that the AC in the rooms would only stay on for 3 hours before shutting off on its own. Waking up twice a night to turn the air back on was not the best way to spend a vacation. The staff acknowledged that there was an issue that was being worked on and were very fair to us in the end. My wife and I are already making plans to return to this area in the future and will stay at this hotel again
Stayed 2 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had dinner and breakfast there, food was great.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location, clean, nice bed
Stayed 1 night in Jun 2025

10/10 Excellent

Lakhbir

Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is newly renovated and was well above our expectations and the staff were lovely.
Stayed 3 nights in Jun 2025