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Quality Inn Westfield - Springfield

Property class: 2.5

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Photo gallery for Quality Inn Westfield - Springfield

Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Business centre
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2 Southampton Rd, Westfield, MA, 01085
  • Place, Gateway Entrance Park
    ‪3 min drive‬
  • Place, General Wareham Park
    ‪3 min drive‬
  • Place, Women's Temperance Park
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(41 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €91
includes taxes & fees
20 May - 21 May
Quality Inn West Springfield

About this property

Quality Inn Westfield - Springfield

A business centre, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.
Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Westfield - Springfield. During your stay, you'll be within walking distance of General Wareham Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from General Wareham Park and 7 minutes from Western Massachusetts Hospital
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Self parking is free.

This Westfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 244 out of 924 reviews
Rating 8 - Good. 297 out of 924 reviews
Rating 6 - Okay. 208 out of 924 reviews
Rating 4 - Poor. 104 out of 924 reviews
Rating 2 - Terrible. 71 out of 924 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

4/10 Poor

Scott

I couldnt get in the driveway, not plowed and blocked by snow, had to stay somewhere else and it was too late ti cancel reservation
Stayed 1 night in Jan 2026

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2026

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities
Carpet was sticky, Room did not look like the picture, Hallway smelled like pot.
Stayed 5 nights in Jan 2026

2/10 Terrible

Jacquelyn

Stayed 3 nights in Jan 2026

6/10 Okay

Kytia, Dorchester

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The breakfast menu and set and dining area was very nice and clean and food options were great. The area around the hotel was good Wendy’s next door and Starbucks across the street. Parking was good even with the snow and the one Staff Member was very nice and very accommodating. Told him the light was out in the bathroom and he wanted fix it immediately. The cleanliness of the room was poor. The rug needed to be vacuumed and the toilet seat was not clean and a dirty spoon and sock was on the floor. I went to reheat my food in the microwave but there was a bag of old food left in there. The towels in the bathroom were dingy and were discolored. My suggestion would be to hire a cleaning company to have the rooms cleaned daily and especially before and after guest visits.
Stayed 1 night in Jan 2026

6/10 Okay

Abigail

Stayed 2 nights in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Owner was very rude at check in
Stayed 1 night in Dec 2025

6/10 Okay

Estella

Stayed 1 night in Dec 2025

8/10 Good

Virginia

Liked: Staff & service, property conditions & facilities
We left too early for breakfast. Parking was fine
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Harrison

Stayed 2 nights in Dec 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed one night had no problems
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn A

Liked: Cleanliness, staff & service, amenities
Room was clean. Fridge tv. Breakfast. Great
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
The room was clean but the box spring made noise when moving on it.
Stayed 2 nights in Nov 2025

6/10 Okay

kelly

Travelled with group
Liked: Amenities
I have spent several stays at this location. This one was by far the worst. There were black marks which appeared like mold over one of the beds. The cleaning crew tried to enter the room at 9am. There were remnants of hair that didn’t belong to us on the bathroom floor and what looked like tomatoe seeds along the door seal. Debris on the carpet. Very disappointed. We often stay here as it’s close to our friends
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael F

Liked: Cleanliness, staff & service, amenities
Everything is great!!
Stayed 1 night in Nov 2025

10/10 Excellent

DOUGLAS, WESTFIELD

Liked: Cleanliness
Yes, everything was to our satisfaction.
Stayed 1 night in Nov 2025

2/10 Terrible

Scot

Business traveller
Disliked: Amenities
Incredibly rude and unprofessional front desk staff. While I have stayed here several times, I never will again.
Stayed 2 nights in Nov 2025

8/10 Good

Lyla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff clean room, felt safe for two women in our twenties. Safety and cleanliness are our top priorities. The location is ideal for travel into Springfield, no creeps and weird people, safely lit parking lot for returning from evening activities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, property conditions & facilities
Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet.
Stayed 2 nights in Nov 2025

8/10 Good

Devon

Good service
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good and clean, a little outdated but workable.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was updated and clean. The staff were friendly, the breakfast had protein healthy options and the parking was easy and safe. *****
Stayed 1 night in Nov 2025

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