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The Shelley Point Hotel & Spa

4.0 star property

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Exterior
Superior Suite | In-room safe, individually decorated, desk, iron/ironing board
Breakfast, lunch and dinner served
Reception
Bicycling

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Goldenmile Boulevard, Shelley Point, St. Helena Bay, Western Cape, 7380
  • Place, Shelley Point Country Club & Golf Course
    ‪5 min drive‬
  • Place, Cape Columbine Nature Reserve
    ‪32 min drive‬
  • Place, Paternoster Beach
    ‪32 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite (Disabled)

Luxury Suite (Disabled) | In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite (Disabled)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite | In-room safe, individually decorated, desk, iron/ironing board

Superior Suite

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Duplex

Luxury Duplex | In-room safe, individually decorated, desk, iron/ironing board

Luxury Duplex

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

Honeymoon Suite | In-room safe, individually decorated, desk, iron/ironing board

Honeymoon Suite

  • 18 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Interior
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3.8 out of 5, Good, 13 reviews
The price is €79
includes taxes & fees
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About this property

The Shelley Point Hotel & Spa

A full-service spa, a golf course and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. Change of towels is available on request
The Shelley Point Hotel & Spa offers 86 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation has separate sitting areas. 32-inch plasma televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Shelley Point Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they enjoy the overall property condition at The Shelley Point Hotel & Spa. During your stay, you'll be within walking distance of Shelley Point Country Club & Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, massages or facials at The Shelley Point Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, an outdoor tennis court and a gym
  • Just a 5-minute drive from Shelley Point Country Club & Golf Course and 8 minutes from Vasco Da Gama Statue
The Shelley Point Hotel & Spa offers its guests a full-service spa, a golf course, and an outdoor tennis court. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. An outdoor pool, a fitness centre, and a sauna are also featured at the business-friendly The Shelley Point Hotel & Spa. Self parking and valet parking are free.

This 4-star St. Helena Bay hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Shelley Point Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa St. Helena Bay
Shelley Point Hotel St. Helena Bay
St. Helena Bay The Shelley Point Hotel & Spa Hotel
Shelley Point St. Helena Bay
Hotel The Shelley Point Hotel & Spa
Shelley Point Hotel
Shelley Point
The Shelley Point & St Helena
The Shelley Point & St Helena
The Shelley Point Hotel & Spa Hotel
The Shelley Point Hotel & Spa St. Helena Bay
The Shelley Point Hotel & Spa Hotel St. Helena Bay

The Shelley Point Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 42 reviews
Rating 8 - Good. 15 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Amazing setting on the West Coast.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort

Overall, a pleasant stay, but...

We stayed at The Shelley Point Hotel & Spa for two nights and overall enjoyed our stay, however, think there could be one or two improvements made. We had great customer service at the spa and in the Cattle Baron restaurant, however, the service at reception and in the Doreatha restaurant could do with improvement - very slow and not particularly helpful/knowledgeable about the amenities and menus. The pool was packed out all day, so we visited the nearby beach which was great - free shuttle from the hotel, beach towels and umbrellas, a small tuck shop, a volleyball net, and the option to do a kayak tour. The spa was reasonable and we enjoyed using the sauna, steam room, and hydro pool. The team was excellent and very friendly and accommodating. The hydro pool area however could do with a little bit of maintenance (tiles coming off, windows having a good clean, broken bits on door fixed). The breakfast buffet was plentiful however only having one buffet station at the far end of the restaurant resulted in queues snaking through the hallway area and round tables, and waiting times for cooked foods. The quality of the food was good though. The room was very comfortable and well-kitted out with tea/coffee-making facilities, a large bath, toiletries & air-con. Nice touches of free biltong and golf shirts. We will come back again but hope some improvements have been made to the service.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besser geht‘s nicht

Ein großartiges Hotel, das sicher zu den schönsten gehört, die wir auf all‘ unseren Reisen gesehen haben. Man merkt in jeder Kleinigkeit die persönliche Note des Besitzers, die selbst die besten Geschäftshotels nicht bieten können. Die Steaks im Restaurant sind allein schon fast die Reise wert.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Spitzenklasse

Wir kennen hunderte von Hotels in fast jedem Winkel der Erde. Aber dieses gehört zu der Handvoll, die in jedem Aspekt überragend sind. Der Preis, den man für diesen Luxus zahlt ist schier unglaublich, und wir waren sicher nicht das letzte Mal hier.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning decor

Stayed in the ivory suite, decor was incredible
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort

Great experience. The staff need more training

Great accommodation. Excellent food . Restaurant service was below standard
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Faried

Liked: Cleanliness, property conditions & facilities

Enjoyed pleasant stay at Shelly Point Hotel & Spa

Beautiful hotel and good facilities. Pool area was enjoyable along with the koi pool area. Nice touch was the available books with some good tittles. However practically a 2bed unit should have 2 bathrooms and not one. Was disappointed when the Cattle Baron restaurant was fully booked and they recommended room service, yet they had the audacity to charge us a tray fee. It’s was good to see that the hotel staff were eager to please however I do think that with a little more training they could have deliver a great service experience.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Hotel

We had a wonderful few days. The room was beautiful and we were made to feel very welcome (Aretha at reception was great). The only slightly less positive comments are that the choice of wine wasn’t great, most of the time the bottles of white wine were not very cold. The service in Cattle Baron was mixed as was breakfast service - perhaps new people who didn’t quite know what to do. Cleopatra in the Cattle Baron was so helpful and friendly.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Overall Experience

Great Overall Experience with a few points that need improvement: - No Room Service Available (even though the In-Room Brochure states "24hr In-Room Dining") - The Fire Alarms were a bit of an issue going off at 06h00 due to Loadshedding (Power Cuts) with Staff not knowing how to silence the alarms
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Uitstekende accommodatie. Mooie suite. Prima eten.
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Fabulous Fantastic Hotel. Decor amazing! Beds Super comfy. Rooms newly decorated and absolute beautiful. Very spacious beautiful bathroom. Staff fantastic!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HT u Hotel hat uns sehr gut gefallen
Hoteleingang zum neuen Jahr geschmückt
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Melaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good vibrations

Beautiful situation and recently refurbished. Lovely spacious rooms with thoughtful touches. Only drawback was our room was next to the kiddies playroom, so no opportunity for sleeping in late or an afternoon snooze and disappointing that you can’t order drinks at the pool.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away!

Absolutely enjoyed our stay. Staff went out of their way to keep us happy! Nothing was too much trouble. A special mention of Shanaaz, she was out of this world!
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Next level luxury....friendly staff.....awesome food....spa was amazing
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay check in was good, the room very good. The only issue was the check out items added to to room bill when all extras paid in cash. The front Desk Manager sorted out without any problems.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class Winter break

An amazing Hotel in all respects. Being winter midweek it was nearly empty but service levels remained high and was always eager. It would have been great to have had a room with a view. Each room should be supplied with local information and history. This would be helpful to overseas visitors.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the Atlantic Ocean. Friendly staff. Very clean
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Kutlwano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

It was amazing, the staff were very friendly and provided excellent service.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Gcobisa

Liked: Cleanliness, staff & service, property conditions & facilities

Will definitely return

Everything was exceptional! The one area of improvement is the centrally controlled air conditioning. The first night was challenging wrt to the room temperature control! Other than that, all was excellent! Will most def return again😃
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to book my next holiday at Shelley.....

A truly amazing stay ... well worth spending a bit extra... guests are made felt welcome..
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Thumbs up for the entire hotel including management having great concern to the wellbeing of its guests.A well managed hotel with minor teething problems.great views,clean hotel,well secured and safe,great atmosphere.we will definitely visit again.
Stayed 2 nights in Mar 2019