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Crossroads Inn & Suites

4.0 star property

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Photo gallery for Crossroads Inn & Suites

Room, 2 Double Beds (Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi
Fireplace
Interior entrance
Aerial view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
980 Kenmount Road, Paradise, NL, A1L 1N3
  • Place, Power's Pond
    ‪16 min walk‬
  • Place, Elgin Drive Parkland
    ‪18 min walk‬
  • Place, Neville's Pond
    ‪1 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds (Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Pet Friendly)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Not Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Not Pet Friendly)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Not Pet Friendly)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 2 Double Beds (Not Pet Friendly)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Not Pet Friendly)

Room, 1 Queen Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed (Not Pet Friendly)

9.2 out of 10
Wonderful
(132 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Kitchenette (Not Pet Friendly)

Room, 1 Queen Bed, Kitchenette (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Kitchenette (Not Pet Friendly)

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Not Pet Friendly)

Room, 1 King Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed (Not Pet Friendly)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Not Pet Friendly)

Room, 1 Queen Bed, Accessible (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible (Not Pet Friendly)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Kitchenette (Not Pet Friendly)

Suite, 1 Bedroom, Kitchenette (Not Pet Friendly) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Kitchenette (Not Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed (Not Pet Friendly)

Junior Suite, 1 King Bed (Not Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Junior Suite, 1 King Bed (Not Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Crossroads Inn & Suites

A microwave in a common area, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a fireplace at reception. Change of towels is available on request
Crossroads Inn & Suites offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Crossroads Inn & Suites. During your stay, you'll be within walking distance of Power's Pond. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 9 minutes by car from Avalon Mall and 11 minutes from Memorial University of Newfoundland
  • Cats and dogs welcome free of charge (restrictions apply)
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Crossroads Inn & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This 4-star Paradise hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Crossroads Inn Paradise

Crossroads Inn Mount Pearl

Crossroads Mount Pearl

Crossroads Paradise

Crossroads Inn Suites

Crossroads Inn & Suites Hotel

Crossroads Inn & Suites Paradise

Crossroads Inn & Suites Hotel Paradise

Crossroads Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1011 reviews
Rating 8 - Good. 275 out of 1011 reviews
Rating 6 - Okay. 52 out of 1011 reviews
Rating 4 - Poor. 14 out of 1011 reviews
Rating 2 - Terrible. 7 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I should be getting reimbursed , condoms left out in the room …. Not ones provided by hotel , in rooms I have kids in, learn how to clean and send me a full refund thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Quentin

Liked: Cleanliness
Yes it was a nice place to say
Stayed 1 night in Feb 2026

8/10 Good

Pamela

Stayed 1 night in Feb 2026

8/10 Good

Wayne

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean
Stayed 2 nights in Feb 2026

6/10 Okay

Lisa Derek

Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
The room was spotless, it was nice and cozy. The staff were friendly. I would stay here again. .
Stayed 1 night in Feb 2026

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and conveniently located. My go to place to stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and conveniently located. My go to place to stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, rooms were clean and the building is very well kept up. We will book here again.
Stayed 2 nights in Jan 2026

8/10 Good

Chris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was ok just loud with dogs I'm barking it the room across the hall and the people walking around upstairs making it harder to sleep. I think it was just thin walls also the heater haf to be maxed out ar 25c to feel warm when it was -6c outside
Stayed 3 nights in Feb 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything great! Only issue is bathroom sink might need to be unclogged . It is very slow draining.
Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Stayed 1 night in Jan 2026

2/10 Terrible

Joshua

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out is always easy. I like the convenience of grab and go muffins and coffee in the morning.
Stayed 1 night in Jan 2026

6/10 Okay

kaitlyn

Liked: Staff & service
Disliked: Cleanliness, amenities
We checked in around 3 , but quickly left to go out around and do some things. When getting back to the room later that evening. We had found the bathroom door frame was covered in blood. The front desk attendant was lovely to deal with. She came and cleaned the door. However we had our dog with us and we were unable to be accommodated to another room. This left us feeling very uncomfortable about the cleanleness of the room going forward.. certainly put a damper on the stay.
Stayed 2 nights in Jan 2026

6/10 Okay

Jason

Liked: Cleanliness, amenities
Room was good but bed was very hard, housekeeping was poor, they didnt even empty the trashs.
Stayed 3 nights in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and quiet
Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, balcony was so nice, everything was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeannie

Stayed 1 night in Nov 2025

10/10 Excellent

Nicolle

Stayed 1 night in Dec 2025

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