Crossroads Inn & Suites

4.0 star property

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Photo gallery for Crossroads Inn & Suites

Fireplace
Aerial view
Lobby sitting area
Interior entrance
Room, 2 Double Beds (Pet Friendly) | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
980 Kenmount Road, Paradise, NL, A1L 1N3
  • Place, Elgin Drive Parkland
    ‪11 min walk‬
  • Place, Goldfinch Drive Park
    ‪18 min walk‬
  • Place, Neville's Pond
    ‪1 min drive‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪12 min drive‬

Room options

Room, 2 Double Beds (Pet Friendly)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Not Pet Friendly)

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Not Pet Friendly)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Not Pet Friendly)

9.2 out of 10
Wonderful
(122 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette (Not Pet Friendly)

9.8 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Not Pet Friendly)

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Not Pet Friendly)

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchenette (Not Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed (Not Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Crossroads Inn & Suites

A microwave in a common area, a business centre and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a fireplace at reception. Change of towels is available on request
Crossroads Inn & Suites offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Crossroads Inn & Suites. During your stay, you'll be within walking distance of Elgin Drive Parkland. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 9 minutes by car from Avalon Mall and 11 minutes from Memorial University of Newfoundland
  • Cats and dogs welcome free of charge (restrictions apply)
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. The business-friendly Crossroads Inn & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.

This 4-star Paradise hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Crossroads Inn Paradise
Crossroads Inn Mount Pearl
Crossroads Mount Pearl
Crossroads Paradise
Crossroads Inn Suites
Crossroads Inn & Suites Hotel
Crossroads Inn & Suites Paradise
Crossroads Inn & Suites Hotel Paradise

Crossroads Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

Peggy

Stayed 1 night in Nov 2025

10/10 Excellent

Jeannie

Stayed 1 night in Nov 2025

8/10 Good

draper

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff! When arriving, the area to get from the street to the hotel parking area was so crowded with tractor trailers it took a couple of minutes driving around to find a way to the hotel parking. Other than this issue everything inside was fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrilynn

Stayed 1 night in Oct 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities
Overall it was a pretty good stay! Clean rooms, quiet area. Having exterior access to the room is very convenient. Only reason I have 4/5 instead of 5/5 is because the pillows provided were not regular sized. Would stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Harris

Stayed 3 nights in Nov 2025

6/10 Okay

Shelby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Mou Lin

Liked: Cleanliness, staff & service, amenities
The staff are helpful and nice.
Stayed 2 nights in Nov 2025

6/10 Okay

Lauretta, Carmanville

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds are terrible and the pillows are so small , some flat and others hard .
Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Always love staying here very clean place never seen any of the staff just the cleaning people and when i sign in other than that it clean and nice Beautiful
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes the rooms where clean only thing that would make.a.better stay if the room had an mircowave other than that excellent stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Jerry

Clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfort clean and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Always nice and clean and beds so comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony is a plus and enjoy staying there
Stayed 1 night in Oct 2025

10/10 Excellent

lovetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean room and the staff were very friendly and very polite
Stayed 1 night in Oct 2025

10/10 Excellent

Caterine

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities
Great location and great staff
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Lee-Ann

Stayed 3 nights in Oct 2025

6/10 Okay

corey

Travelled with partner
There was food and garbage on the floor in my room
Stayed 1 night in Oct 2025