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Sheraton Hotel Newfoundland

4.5 star property

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Photo gallery for Sheraton Hotel Newfoundland

Banquet hall
Meeting facility
Property amenity
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Pet-friendly

Explore the area

View in a map
115 Cavendish Square, St. John's, NL, A1C 3K2
  • Place, Port of St. John's
    ‪3 min walk‬
  • Place, The Rooms
    ‪13 min walk‬
  • Place, George Street
    ‪15 min walk‬
  • Airport, St. John's, NL (YYT-St. John's Intl.)
    ‪8 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, City View

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Harbour View

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 Queen Bed, Harbour View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(33 reviews)
  • 31 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbour View

Room, 2 Double Beds, Harbour View | Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(24 reviews)
  • 31 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View | Premium bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Corner

  • Harbour view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Hotel Newfoundland

Luxury hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Sheraton Hotel Newfoundland offers 301 accommodations with free newspapers and complimentary bottles of water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Hotel Newfoundland's great location. During your stay, you're just a quick walk from Commissariat House. Enjoy features like an indoor pool, a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Commissariat House and 15 minutes on foot from George Street
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Hotel Newfoundland offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury Sheraton Hotel Newfoundland. Parking is available for a fee.

This 4.5-star St. John's hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Sheraton Hotel Newfoundland has a restaurant on site.
Bivver – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 4.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (CAD 4.95 per day)

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 28.75 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bivver

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's dinnerware
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 57.50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 28.00 per person
  • Fee for in-room wireless Internet: CAD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: CAD 28.75 per night
  • Pet fee: CAD 57.50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Sheraton Hotel Newfoundland
Sheraton Newfoundland
Fairmont St. John's
Sheraton Hotel Newfoundland Canada
Sheraton Hotel St Johns
Sheraton St Johns
Sheraton Hotel Newfoundland St. John's
Sheraton Newfoundland St. John's
St. John's Fairmont
Sheraton Newfoundland
Sheraton Hotel Newfoundland Hotel
Sheraton Hotel Newfoundland St. John's
Sheraton Hotel Newfoundland Hotel St. John's

Sheraton Hotel Newfoundland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Li

Liked: Staff & service
Disliked: Property conditions & facilities
This Sheraton hotel has a fantastic location and breath-taking view of the harbour view. The staff is warm and very helpful. However, the room is not in a good condition - old carpet, terribly done plumbing work (both faucet facing backwards), very loud air conditioning. This hotel is not at the level the Sheraton-chained hotels should be. It needs a renovation badly.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, and very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating with the Air Canada strike impact.
Stayed 5 nights in Aug 2025

6/10 Okay

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Peggy

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Stayed 1 night in Jul 2025

8/10 Good

Doriann, St Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good - rooms could use an update.
Stayed 1 night in Feb 2025

10/10 Excellent

Henry Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to port and pedestrian mall. Very picturesque!
Stayed 5 nights in Aug 2025

10/10 Excellent

Kandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. John’s is a beautiful area with welcoming people. Loved the whole experience, the views, the restaurants, and learning about the history.
Stayed 7 nights in Jun 2025

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bonnie, Guelph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient for our needs...very walkable to restaurants and cafes and downtown
Stayed 5 nights in Jul 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central hotel with great harbour view rooms! The lobby restaurant and bar is great, on site parking; walkable to downtown area. Would definitely stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, staff were pleasant and helpful but the entrance turnstile was closed off. The parking lot was confusing as construction was taking place the whole week I was there. It was difficult to know where to park; the paving staff are the ones that advised us of where not to park for the next morning as they were re-sealing the pavement. There were many barricades and the security gate was left open due to changes in their card system.
Stayed 7 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible breakfast in lounge. Rooms very small. Construction everywhere and smell of garbage on on lounge deck For the price I paid. Ridiculous Last time
Stayed 1 night in Jul 2025

8/10 Good

Tina

Stayed 1 night in Jul 2025

2/10 Terrible

Cory

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We had joined rooms and they changed them without noticing use and still never fixed it
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun family stay

We had a great stay in July 2025. The room was exactly as described, and the staff were very responsive to any request we had. The room and facilities were clean, and the hotel itself within easy walking distance of the popular areas of downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tania at the front desk was beyond helpful. And the bar and restaurant was excellent and convenient.
Stayed 2 nights in Jul 2025

8/10 Good

Karen, Victoria

Liked: Cleanliness, staff & service
Close to downtown and other sites.
Stayed 5 nights in Jul 2025

6/10 Okay

Pamela

road repairs around sidewalk to property access were being done which was an incònvenience to access hotel for the whole week i was there. buffet was limited with meals for the pri e chargex.
Stayed 5 nights in Jul 2025

8/10 Good

Sara

This was our second stay at this hotel. The staff is very welcoming, and our view of the ocean was worth it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We had a beautiful view of the harbour from our hotel room ….👍 The hotel was centrally located for all city access…✅ Hop on hop off service stopped at the hotel✅ There were taxis available when needed✅ The hotel room was not supplied and serviced for 3 people…even though we paid extra for 3rd person We had to ask for glasses, robes , hangers etc which were supplied once requested..the cleaning staff were helpful but not officially informed of extra person… Unfortunately the city road construction was difficult for my husband to negotiate….not a fault of the hotel 🙃
Stayed 6 nights in Jul 2025

6/10 Okay

Viktoria

Liked: Staff & service
Disliked: Property conditions & facilities
3 star hotel at best Needs a major renovation Rooms havent been renovated last 30 years
Stayed 3 nights in Jul 2025