4/10 Poor
Tamika
Travelled with family
7 Apr 2025
The location of the hotel was good and across from the airport and the staff was extremely nice and people friendly I love the customer service. I had to rate it with a low score because the place had a strong smell of dog urine from the moment you walk into the door, my 4 year old walked through covering his nose and said mommy it smell like dog. The room itself was clean and the linen was clean as well but the room smelled like marijuana but that’s okay I had Lysol spray, poopuri spray and Clorox wipes so that was no problem. But I did have a problem when I said no room service and I came back and someone had been in my room therefore I had to throw away my baby’s soda and food because I don’t trust people around open food and then had to go to the front desk about 11 last night because I could hear someone running back and forth over my head. Why I didn’t leave because I would’ve lost 1 night stay if I canceled it but I will not book there again when I visit St.Louis.
Tamika
Stayed 2 nights in Apr 2025