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Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Lobby sitting area
Property amenity
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
1221 Locus Street, St. Louis, MO, 63103
  • Place, Enterprise Center
    ‪8 min walk‬
  • Place, Busch Stadium
    ‪10 min walk‬
  • Place, St. Louis Union Station
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 1 King Bed

7.8 out of 10
Good
(43 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Home2 Suites by Hilton St. Louis Downtown
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, 565 reviews
The price is €77
includes taxes & fees
11 Dec - 12 Dec
Home2 Suites by Hilton St. Louis Downtown

About this property

Tru By Hilton St. Louis Downtown

Hotel with free breakfast, 7-minute walk to City Museum
A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with a hairdryer and free toiletries. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton St. Louis Downtown. During your stay, you're just a quick walk from City Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of City Museum and Enterprise Center
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, an arcade/games room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Reviews

Tru By Hilton St. Louis Downtown Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 231 out of 557 reviews
Rating 8 - Good. 140 out of 557 reviews
Rating 6 - Okay. 65 out of 557 reviews
Rating 4 - Poor. 46 out of 557 reviews
Rating 2 - Terrible. 75 out of 557 reviews

Reviews

6/10 Okay

Emylee

Travelled with family
Liked: Staff & service

The staff was great, but probably won’t stay again

Once we got to our final room, our stay was totally fine. However, we waited in line for awhile while the staff waited on other customers ahead of us. While in line, one guest went to the front counter 3 times - each time was because the room they sent him to was not clean and ready. Finally, his 3rd time down, he refused to stay at the hotel. Meanwhile, another guest who had just checked in also came back down and said her room didn’t have any sheets or blankets on the bed. We were worried at this point but were in a rush to get to ballpark village. The 1st room we were sent to was dirty, with all the blankets on the floor, wet floors, etc. We went to the front counter and requested a different room. That room was ok. Parking was a little over $57 and I did not feel safe walking outside the hotel. The homelessness is terrible in that area.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The front desk, valet, housekeeping, and security were all amazing! We travel quite a bit and the service from this staff was by far friendlier, more helpful, and genuine than any we have ever been too. I would definitely stay here again because of the people!
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

nancy, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and staff was exceptionally nice and helpful . Not too crazy about the $55 charge for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

4/10 Poor

Sean

Stayed 1 night in Jul 2025

8/10 Good

Sandy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of things within walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Keighlyn

Stayed 1 night in Apr 2025

8/10 Good

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Maintenance is completely missing!

The hotel is not being maintained. This was my second stay within one week. Last week I had no cords for the curtains. This week: no curtain cords, impossible to slide barn door at the bathroom, impossible to switch the shower from the fixed shower to the handheld, inconsistent door lock that someone's closes and sometimes doesn't. Also was supposed to receive a call from management about my complaint; however no one has called me. The TRU hotel is falling apart.
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only 1 working elevator. The blinds in our room were broken. One wouldn't open, the other wouldn't shut. We went down for breakfast at 9 and they couldn't keep up with clean silverware or dishes. The food was also wasn't keeping up with the demand
Stayed 1 night in Jul 2025

8/10 Good

Laurinda, Oregon City

Travelled with family
Liked: Staff & service, property conditions & facilities
I was there for a wedding it served the need.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Loved the breakfast buffet.
Stayed 2 nights in Jul 2025

4/10 Poor

Ginger

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super helpful and friendly. Such a great stay with excellent customer service!
Stayed 1 night in Jul 2025

10/10 Excellent

Legena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property inside looks like everything was upgraded just yesterday, very nice. Staff very friendly
Stayed 1 night in Jul 2025

8/10 Good

Fawnya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we got there it was 2:55pm. I was told by the front desk staff that we had to leave and come back after 3pm to check in. He wouldn't check is in 5 minutes early because he was leaving. When we were able to check in, the gentleman working at the front desk was super helpful and friendly. There was a female security guard working there that was super sweet and helped us unload our bags. We later left to do some sightseeing. When we returned, I parked using the valet services since there's limited parking around the area. The valet is only available 7am-11:30pm and we needed to leave the next morning by 5am. The valet guys said it would be no problem, they would bring our car down and park it in front of the hotel that morning and leave the keys with the front desk. The next morning, there was no car and no keys. The guy working at the front desk said he could show me where the car was parked so I could get it myself. It was quite a ways away and lots of homeless people outside. I am a female traveling with two children and had to walk quite a distance in the dark, retrieve my car, and drive back to the hotel to return the garage exits key card to the hotel staff. Extremely inconvenient and unsafe. Overall, the property was nice and clean. Also convenient to local sightseeing.
Stayed 1 night in Jul 2025

2/10 Terrible

Shem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Near to convention center
Stayed 4 nights in Jul 2025