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Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Free daily buffet breakfast
Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Business centre
Exterior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
1221 Locus Street, St. Louis, MO, 63103
  • Place, City Museum
    ‪5 min walk‬
  • Place, Enterprise Center
    ‪8 min walk‬
  • Place, St. Louis Union Station
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 1 King Bed

7.6 out of 10
Good
(49 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets

Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton St. Louis Downtown

A 24-hour fitness centre, a 24-hour business centre and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with coffee/tea makers and a hairdryer. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton St. Louis Downtown. During your stay, you're just a quick walk from Enterprise Center. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Enterprise Center and City Museum
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, an arcade/games room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 681 reviews
Rating 8 - Good. 160 out of 681 reviews
Rating 6 - Okay. 90 out of 681 reviews
Rating 4 - Poor. 56 out of 681 reviews
Rating 2 - Terrible. 89 out of 681 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

S

Liked: Cleanliness
I fully prepaid my stay at this hotel. When I tapped my credit card for the $100 incidental charge the card didn’t work (same card worked at 4 other hotels this trip). I tried a couple more times. The receptionist attitude was basically that I cannot be checked in and I had to resolve the card issue with my bank. I tried the Apple Pay and it worked - same credit card. My point is I fully prepaid over $500 for this stay and the dismissive and unhelpful attitude I received was just not on. I’m sure a compromise could have been reached if I hadn’t got my card working - which again has been accepted without exception everywhere else I have used on this trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Destiny

Stayed 1 night in Dec 2025

10/10 Excellent

Zhenyi

Stayed 1 night in Dec 2025

2/10 Terrible

David

Stayed 1 night in Dec 2025

2/10 Terrible

LaShundia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE TERRIBLE COSTUMER SERVICE RESERVING THE ROOM RUINED THE ENTIRE EXPERIENCE!!!! WAS GIVEN 3 DIFFERENT CHECK IN TIMES AND WHEN I ARRIVED FRONT DESK TOLD ME A DIFFERENT TIME AND CHARGED ME $50 EXTRA FOR CHECKING IN BEFORE 3! ME AND MY FAMILY AND FRIENDS WILL NEVER EVER BOOK AT ANY HILTON AGAIN! FRONT DESK ALSO TOLD ME THAT THEY HAVE COMPLAINED ABOUT RESERVATION CUSTOMER SERVICE GIVING WRONG INFORMATION FOR A LONG TIME AND EVIDENTLY NOBODY IS LISTENING TO THEM!!!
Stayed 1 night in Dec 2025

6/10 Okay

Timothy

Stayed 2 nights in Dec 2025

10/10 Excellent

Geena

Stayed 1 night in Dec 2025

4/10 Poor

Helena

Stayed 2 nights in Aug 2025

10/10 Excellent

SAHIL

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, quiet stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Jensen

Stayed 2 nights in Dec 2025

6/10 Okay

Khadijah

Travelled with family
Disliked: Cleanliness, room comfort
The hotel was not easily found They was working on different roads. When I first got into my room, it smelled like pee and cigarettes and weed. I was disgusted. The front desk clerk kindly move me to another room quickly. It was much better with the smell, but the toilet did not flush when you needed to flush. The breakfast was perfect despite everything else.
Stayed 2 nights in Dec 2025

8/10 Good

Tina

Stayed 1 night in Dec 2025

8/10 Good

Ronnesha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service!!
Stayed 1 night in Nov 2025

10/10 Excellent

Ronnesha

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was delicious and room was comfy
Stayed 5 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was greaet. Front desk crew was awesome and breakfast selection was perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cassady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff! Beautiful w3¹
Stayed 3 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t ask for anything better! 24/7 security. Front desk ladies were absolutely amazing!!! Room was perfect, quiet, heat worked great, and beds were so comfy. Breakfast staff was happy and chipper. Valet left our car at the front because we had to leave extremely early to get myself to the hospital for surgery. Will DEFINITELY stay here every 2 months when I have to go up to the hospital. Breakfast looked amazing but I can’t comment on it because I didn’t eat due to being NPO.
Stayed 1 night in Nov 2025

2/10 Terrible

Jadrien

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The bed had no sheets. The floor was filthy. 1 staff member was rude. Our toilet didn't flush very good. Our air didn't work either.
Stayed 4 nights in Dec 2025

4/10 Poor

Stacy, Palmyra

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room looks nothing like the pictures
The photos when booking had two large windows, but the room had one tiny window
The photos when booking had two large windows, but the room had one tiny window
Stayed 1 night in Dec 2025

6/10 Okay

Nikka

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I booked a room with a view & there were no view. & their parking garage closes at night because they try to force valet parking on you when all they have is curbs, not even a parkinglot. Wish I could post pics.
Bedroom view.
Bathroom window view
O h& I forgot to say there was no microwave in the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

adrianna

Stayed 4 nights in Nov 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find the hotel and then to find somewhere to park to wait for the valet. It was a mess. Plus the first room wasn’t cleaned, fortunately they were nice enough to put me in a bigger room for that. That’s why the staff get an A+ for the night.
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 1 night in Nov 2025