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Emerald Beach Resort

Property class: 3.5

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Exterior
Beach views, serves lunch, dinner and happy hour
Beach views, serves lunch, dinner and happy hour
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(120 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

8.2 out of 10
Very good
(152 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 322 reviews
The price is €223
includes taxes & fees
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About this property

Emerald Beach Resort

At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 549 out of 1354 reviews
Rating 8 - Good. 358 out of 1354 reviews
Rating 6 - Okay. 246 out of 1354 reviews
Rating 4 - Poor. 111 out of 1354 reviews
Rating 2 - Terrible. 90 out of 1354 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

phil

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Stayed 5 nights in Jan 2026

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Nice size room, helpful staff, good restaurant
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

8/10 Good

AURORA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean and the most pleasant people you could meet.
Stayed 7 nights in Jan 2026

6/10 Okay

Zoila

Disliked: Cleanliness, property conditions & facilities, room comfort
The beach is nice, however the hotel needs to be update. , hotel needs new towels and sheets. Most of the staff are nice. Overall hotel, needs to be renovated.
Stayed 7 nights in Jan 2026

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to wait over 3 hrs to check in, i asked for just an extra half hour after check out time and was told no, I paid for a king size bed with a shower tub combo overlooking the beach. I did not get my king size bed I did not get my tub. Very disappointed in the old rooms and decor. There was not enough food options and nothing extra you can pay for her. They had a vending machine for snacks but if you didn't have the right change you were out of luck. Resort that they called themselves is more like a hotel not a resort. Nothing in walking distance to give you other options of eating choices, the food at the resort was not good and very overpriced. I don't mind paying for a good meal but was disappointed every time. All in all, very disappointed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Food was okay and staff was helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the location and beach front room but the rooms need some serious updating on beds and showers. We got very little sleep the entire 5 nights we were there because the beds were cheap and hard as a rock (could feel springs). My husband has back problems and had the worst time sleeping. For the amount of money this resort makes they could at least upgrade their beds. As for the showers, there are no shower curtains so water soaked the bathroom and there was barely any water pressure which made for a hard time washing and conditioning my hair. I would stay here again but not until they at least upgrade the beds!! Staff was all nice and helpful and got us what we needed in a timely manner especially when we realized our room was not stocked with towels/washcloths!!! I will also add the check in process was LONG and SLOW!!!! Check in time is 4pm. We arrived around 4:30-4:45 to a lobby full of people and only 2 people checking people in. Took almost an hour just to get checked in only to not even have a room ready!! It was a little after 6pm before we even got to go to our room!!
Stayed 5 nights in Jan 2026

2/10 Terrible

Kevin

Stayed 3 nights in Jan 2026

6/10 Okay

Chrystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and MG was the best server at the restaurant. Unfortunately, the rest of the servers are not friendly nor in any kind of hurry to get your order and most of them dont smile or even greet you at the table. The bartenders are not friendly unless you're a regular. My Mahi sandwich during lunch was terrible, it was a mahi jerky. Tthe rice/peas are delicious. The drinks are watered down and this place automatically adds 18% gratuity. The rooms look like they started updating them but it still needs more. Not enough drawer space and to many chairs. The reading lights dont work and the bathroom door automatically closes. Add a microwave! The bathroom is well lit and it looks like new. The beach area, is rocky at points but beautiful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great location! Most of the staff were very nice but a bit understaffed. Only thing we had trouble with was our shower. It was either really hot or cold. Food was excellent and loved the beach!
Stayed 7 nights in Jan 2026

6/10 Okay

Crystal, Danville

Travelled with family
Disliked: Cleanliness, staff & service
The bartender lady is extremely rude and down right angry and does not belong working with the public. She is not capable of carrying the entire place alone and should not have to. While I understand her frustration and bad mood you should not take it out on the customers. The food was ok but after waiting almost 2 hours for it we were not exactly hungry anymore. The front desk ladies were nice and helped us in any way they could but the restaurant and bar are in desperate need of new management. This place has a ton of potential with the right person delegating operations. Even with the cons I would stay again just for the beach and pool area.
Stayed 4 nights in Jan 2026

8/10 Good

Willard

Stayed 1 night in Jan 2026

10/10 Excellent

Tanya

Stayed 4 nights in Jan 2026

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a good place on the beach the beach just nice clean friendly
Stayed 4 nights in Jan 2026

8/10 Good

Sandra Janeth

Travelled with partner
Liked: Cleanliness
Clean room
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

6/10 Okay

Jeff

The hotel needs work. poor service
Stayed 3 nights in Jan 2026

8/10 Good

Steven

Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean comfortable room. Friendly , but slow, staff.
Stayed 7 nights in Jan 2026

4/10 Poor

Junior, East Falmouth

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. Staff were super friendly. The restaurant at the hotel was HORRIBLE. It was dirty, understaffed, and overpriced for the bad service. We waited for 45 mins before anyone could acknowledge us and another 20 to get our drinks then way later our food. We left the second time when we were seating for 30 mins and no one acknowledged us. The restaurant needs a big makeover from aesthetic to business to service. We would recommend the hotel but not the RESTAURANT. Don’t get us started on the dirtiness of the restaurant.
Stayed 5 nights in Jan 2026

6/10 Okay

Paula

Liked: Staff & service
Although very close to the airport, I would not stay here again. The rooms have a bright thermostat light that shines in your eyes all night. Service at the restaurant is extremely slow.
Stayed 1 night in Jan 2026

8/10 Good

Josieguia

Liked: Cleanliness, property conditions & facilities
Clean room, beautiful beach and great staff!
Stayed 5 nights in Jan 2026