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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Beach views, serves lunch, dinner and happy hour
Garden
Beach views, serves lunch, dinner and happy hour
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(119 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

8.2 out of 10
Very good
(148 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 531 out of 1303 reviews
Rating 8 - Good. 344 out of 1303 reviews
Rating 6 - Okay. 232 out of 1303 reviews
Rating 4 - Poor. 105 out of 1303 reviews
Rating 2 - Terrible. 91 out of 1303 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

shishir

Liked: Amenities
Very poor room service , no coordination between front desk and house keeping staff members. To wait at least 30 minutes before any body in restaurant to take order for your food. Need to have more people to handle the problems.
Stayed 4 nights in Dec 2025

10/10 Excellent

Micol Barton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and resort, beautiful views, walking distance from the airport and enjoyable activities available..
Stayed 7 nights in Dec 2025

4/10 Poor

Alma

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness
Lost our reservation, took few hours to check in after 2 days of travel . Then cockroaches in the room.
Stayed 5 nights in Dec 2025

10/10 Excellent

ERICA SMITH

Liked: Cleanliness, property conditions & facilities
Clean rooms, helpful staff, great location for excursions, taxis and the airport.
Stayed 3 nights in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and had an amazing view of the bay. The restaurant is not great. We ate there twice and food came out cold, service was very slow, difficult to get refills for drinks. The bar was good. The quick food cabana was fine just not a lot of selection and they run out quickly so if you want that, go early. They also ran out of beach towels daily so make sure to bring your own. Staff was friendly and the beach is amazing. Rooms are clean and comfortable. We would stay here again. But food options are limited and it’s not within walking distance of anything. We overall enjoyed our stay.
Stayed 6 nights in Dec 2025

10/10 Excellent

Selwyn Nelson

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

Laura Hurst

Stayed 3 nights in Dec 2025

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone was nice property was absolutely beautiful. Beds were not comfortable they should def look into better beds
Stayed 6 nights in Dec 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness
Room was clean and staff were friendly and helpful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was PERFECT a few short steps to the beach and bay!!! We were worried about the location being a bit off from downtown restaurants but the cafe had excellent food and there was a floating taco house boat which e fabulous experience we were able take bus/taxi downtown highly recommend Rooms are dated but fit the ambience and vibe! Good trip with my mom and brother low key relaxing will def do again soon!
Stayed 5 nights in Dec 2025

10/10 Excellent

Marchann, Somerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at Emerald Beach Resort! The staff were lovely - friendly and helpful and the food and beverages were good. That said, service was much slower than we're used to - so check your expectations of instant gratification at the door when visiting a place on "island time." Food took up to 1.5 hours to arrive after ordering (having more waitstaff on hand likely would have helped). Have a "Pain Killer"- THE island drink - while you wait. Food more reasonably priced here than other parts of the island. Rooms nice enough and offer wonderful view and you can hear the waves when you sleep. Loved the beach and lots of activities for kids, including a floating, bouncy-house style obstacle course. Only downsides are beach and restaurant/bar can get crowded when cruise ships drop their passengers for a day; also hotel next to airport so planes fly overhead often, including in the middle of the night. Overall, we really enjoyed our stay here...was friendly and down to earth.
Stayed 2 nights in Dec 2025

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Great view from the balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Korena

Stayed 4 nights in Dec 2025

4/10 Poor

Melodie, mesa

Disliked: Cleanliness
Room was tired but clean…was ok Some food was okay but food took over an hour even when they were not busy. Every meal, breakfast lunch and dinner. Breakfast was horrible….omelets were runny
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Stayed 7 nights in Dec 2025

10/10 Excellent

Megan, Pleasant Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from our balcony. Beach was a few steps away, staff very accommodating too early arrival/late departure
Stayed 5 nights in Dec 2025

6/10 Okay

Jane

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
not for me
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamika, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff was great 3rd time staying at emerald beach...only thing was the Christmas buffet was all that great for my son and I paid $100 it was noth worth it very disappointed!
Stayed 4 nights in Dec 2025

2/10 Terrible

Tatyana

Disliked: Staff & service
Stayed 4 nights in Dec 2025

6/10 Okay

Vera

Travelled with partner
Liked: Staff & service
The hotel was ok overall, but could use a cleaning, especially the reception area. The bed was nice and clean. The bathroom's barn door provides no privacy when someone is using the toilet. The hotel is old, and the decor was only partly updated, but the beautiful view from the balcony made up for it.
Stayed 1 night in Dec 2025

10/10 Excellent

HOLLY Denise, DENHAM SPRINGS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love Emerald. We return every year. The staff is amazing. Perfect home base location for exploring. The beachbis beautifuland the turquoise water indescribable.
Stayed 7 nights in Dec 2025

10/10 Excellent

Etienne

Stayed 1 night in Dec 2025

10/10 Excellent

Wendy Leigh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 7 nights in Dec 2025

8/10 Good

Lekeisha

Travelled with partner
Liked: Cleanliness, amenities
The room was clean with great amenities. Building 4 especially the third floor need more lights.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025