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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Lobby
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Beach views, serves lunch, dinner and happy hour
Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

8.2 out of 10
Very good
(126 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

8.2 out of 10
Very good
(155 reviews)
  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Emerald Beach Resort

At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 565 out of 1400 reviews
Rating 8 - Good. 375 out of 1400 reviews
Rating 6 - Okay. 254 out of 1400 reviews
Rating 4 - Poor. 113 out of 1400 reviews
Rating 2 - Terrible. 93 out of 1400 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Logan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This establishment is billed as a resort, but it felt more like a hotel or motel. I think it would have met expectations if it didn't have "resort" in the name. Some examples: no porter to help with luggage, no carts, and our room was located several hundred yards from the lobby. The restaurant was understaffed and we had to wait 45 minutes at times for service. Room view was obstructed but there was no disclosure of this or chance to pay more for a room with a better view, for what I saw. When checking in, there was no secure place to leave our luggage while we waited for our room to be available; it sat in the lobby. The staff were fairly curt and not very friendly and welcoming. Room condition/cleanliness was fine and landscaping was fine.
Stayed 1 night in Feb 2026

8/10 Good

Donna Williams

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes, Lincoln was awesome in restaurant.
Stayed 7 nights in Feb 2026

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect!!! Especially the staff!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the beach and pool. It was perfect for our family.
Stayed 6 nights in Feb 2026

6/10 Okay

Kevin Eugene

Travelled with partner
Restaurant service very slow. Wanted a simple meal upon arrival and they would only allow us to order their specialized valentines meal. Beach too crowded while cruise ship people took over.
Stayed 7 nights in Feb 2026

2/10 Terrible

Cory, Chestnut Hill

Disliked: Cleanliness, property conditions & facilities
Honestly, the worst hotel we’ve ever stayed in- we had to leave and stay somewhere else. The amenities are atrocious, staff was rude, place is extremely outdated. The worst of it all was the lack of security. Locals just hanging out in the parking lot and around the property doing drugs and drinking. Came home from dinner with my wife and daughter and was followed. Stay far far away.
Stayed 2 nights in Feb 2026

6/10 Okay

Salvatore

Stayed 3 nights in Feb 2026

6/10 Okay

Meghan L, Butte Des Mortsww

Stayed 7 nights in Feb 2026

6/10 Okay

Carolyn

Stayed 2 nights in Feb 2026

10/10 Excellent

minh

Stayed 3 nights in Feb 2026

10/10 Excellent

Ashley

Stayed 3 nights in Nov 2025

8/10 Good

Joann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying on the beach, the great view, and the balcony. The grounds of the resort are beautiful. The pool, and views from the pool are outstanding.
Stayed 6 nights in Jan 2026

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms have awesome views. Great bar and dining on property.
Stayed 1 night in Feb 2026

8/10 Good

Nancie Kathleen

They
Stayed 4 nights in Feb 2026

6/10 Okay

Candice

Stayed 3 nights in Feb 2026

6/10 Okay

Zachery

Stayed 5 nights in Feb 2026

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. View and beach was beautiful. Bar and restaurant fun.
Stayed 1 night in Feb 2026

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
The only thing good was the maid service. Resort didn’t take cash, the wait staff was not friendly, no beach towels at a beach resort.
Stayed 7 nights in Feb 2026

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness
We do our homework & this hotel was as expected this not being our first Caribbean trip. Most of the staff met our expectations by being friendly & responsive. However allowing non-guest foot traffic to access the beach via the hotel property takes away from the experience. On other islands there are separate beach access paths between the hotels. This must make it impossible to keep the hotel walkways, stairs, & restaurant floor clean especially after runoff from heavy rain. Also I believe the beach chairs should be marked as "hotel guests only." the palapas spread farther apart & separated from the beach vendors selling cruise ship people chairs adjacent to the hotel.
Stayed 5 nights in Feb 2026

6/10 Okay

Prentiss, Fort Worth

Bathroom toilet had stains in the bowl
Stayed 3 nights in Feb 2026

6/10 Okay

Catherine

Travelled with partner
Property condition was worn, restaurant. Bar understaffed and many dirty tables
Stayed 1 night in Feb 2026

10/10 Excellent

Julian, Columbia

Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Stayed 5 nights in Feb 2026

8/10 Good

Mark, Seal Beach

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Good staff. Great beach.
Stayed 1 night in Feb 2026

6/10 Okay

Martha

Not enough staff, very long wait times in restaurant
Stayed 14 nights in Feb 2026