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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Exterior
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Beach views, serves lunch, dinner and happy hour

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Place, Lindbergh Bay
    ‪1 min walk‬
  • Place, Lindberg Beach
    ‪4 min walk‬
  • Place, University of Virgin Islands
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(96 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

8.0 out of 10
Very good
(116 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the beach and the location
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1122 reviews
Rating 8 - Good. 282 out of 1122 reviews
Rating 6 - Okay. 189 out of 1122 reviews
Rating 4 - Poor. 101 out of 1122 reviews
Rating 2 - Terrible. 91 out of 1122 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved staying at emerald beach resort, it is further away from most main tourist attractions and some taxi drivers may not take you too far, but would recommend renting a car if you're staying at this resort. Other than that, love the hotel, the rooms were great, employees are a little rude but don't let it bother you much. Will come back to this resort next year!
Stayed 4 nights in Jun 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean. Staff was very friendly and helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Haneef

Stayed 3 nights in Aug 2025

10/10 Excellent

DARWIN ALFONSO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The beach is amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin Douglas, Fallon

Travelled with partner
Disliked: Amenities
It’s a nice hotel. The beach and area around the hotel need cleaning. Foliage around the area needs dead stuff removed and raked. Employees were always sitting down and a housekeeper was laying on a bed watching tv when we walked by. Could be a great hotel with an extra care. Everyone seems unmotivated.
Stayed 7 nights in Aug 2025

10/10 Excellent

kenny

Stayed 1 night in Aug 2025

6/10 Okay

LINDA, Middletown

It's difficult for me to rate the property. Because I didn't have the opportunity to see it because of spirit. Airline connected flight was delayed. We were not able to get to the property the 1st day because spirit airline then the second because of the airline. I am hoping that the resort Emerald will be so gracious and give a full refund all of all monies and allow us to attend the property at later date at this point I can't really judge the property only to wait for their response.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Got stuck in STT a couple of nights when flights were cancelled due to Hurricane Erin. Staff were very courteous and accommodating, even as they were at work during a Cat 5 instead of at home with their families. Parts of the island flooded and were without power, but the Emerald Beach Resort had a generator and felt very safe. The restaurant and bar were delicious, and we even got a chance to walk the beach and play in the pool after the storm passed. Conveniently located near the airport was a plus for those in our party flying standby.
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff was very nice and helpful, but food and drink service was beyond slow. 10 minute wait just for water and drinks, 30mins + for any food. We ate at the restaurant for 2 dinners and 1 breakfast and service was extremely slow and it was off season here in August 2025.Food was pretty expensive and drinks lacking alcohol. The place needs alot of fixing up. Pool tile is falling apart, doors in lobby dont work, you have to open on your own. All around needs maintenance everywhere.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Qianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Staff was friendly. My TV didn’t work the first night, but someone came and fixed it. We had the king suite with the ocean view, which was nice. They cleaned my room every day.
Stayed 3 nights in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on the beach front and made it very easy to go for a swim. If you stay here please get a rental. The taxis will charge you $17-$20 dollars one way and it's is not a very walk friendly area so you will need to get another taxi. Also, there is no laundry on the property so you will have to find a laundromat in the city to wash clothes. Several of the places in St Thomas do not take Amex and majority prefer cash.
Stayed 4 nights in Aug 2025

8/10 Good

Serena

Stayed 2 nights in Aug 2025

6/10 Okay

Naomi

Liked: Cleanliness, staff & service
The property was close to the airport and had a parking lot for our rental car. It was a quiet property, besides the air planes, which was good and bad. The pool is very nice and the beach is clean and beautiful. The rooms had good views but were very basic and there was a very old tiny fridge. The bathroom mirrors were awesome, but the shower had very, very low pressure, there was no water when we first checked in for our vacation. And besides the mirror and sink everything else was dated. The whole resort could use a bit of updating. But all in all we didnt spend a lot of time there, so it was fine for my family. The people were nice enough, but not overly friendly. The one resturant and "bar" is all outside and the bar was closed by 10. Not many activities on property to do. The cafe though had excellent coffe! And the gift shop was very reasonably priced. We would stay here again, but aim for a better room than the one we got this time.
Stayed 5 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jul 2025

6/10 Okay

Balbir

From day 1 we had been requested for4 towels but they only kept 3 towels they were aware that we were 4 people who checked in but till the last day we had to go to the front desk to get the extra towels
Stayed 6 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Loved the distance to the beach—perfect location!
Stayed 5 nights in Aug 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes! It’s a little dated, but the beds were comfortable, the room was clean, the service was great, resort staff was friendly. Shenice , I’m pretty sure I butchered her name was very friendly and helpful. I will definitely stay here again.
Stayed 4 nights in Jul 2025

4/10 Poor

Kristen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am definitely coming back to St. Thomas, but NOT staying here again. Pros: -The beach was steps away, with available chairs and umbrellas. -The coffee hut and the young man that worked there. Very courteous. Cons: -The staff (housekeeping/front desk/bartenders) are not friendly. It was as if we were an inconvenience to them. Major turnoff. The added service fee to the bar/restaurant I'm sure is the contributing factor to the rudeness. -The property is not clean/well maintained. -The room was dated, but in decent condition. However, there were no drawers or place to store clothes, which I thought was odd. -The biggest con of all is that the restaurant closed for two days, with nothing else walking distance, that was frustrating. I understand things come up, however, there was no communication from the hotel. I asked the bartender, and her snarky response was "no food today." It was just rude and unnecessary.
Stayed 6 nights in Jul 2025

2/10 Terrible

John Wayne

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I think the resort needs a lot of work this isn’t a resort it’s a hotel on the beach. Speaking of beach the beach caters to the cruise people over the hotel guest. The restaurant and bar opens when it’s wants to open not when it says it’s opened I was there for a week and the place was never opened for breakfast as advertised. 1 day it didn’t even open at all. And when it it opened it doesn’t even serve the food on the menu. This is not a resort at all this is a hotel on the beach. It has no activities for its guest and like I said prior it caters to cruise people in ver the hotel guest themselves. I will go back to Saint Thomas but I’ll never go back to emerald beach resort. Oh and before I forget they even turned the water off in the hotel without even notice
Stayed 7 nights in Jul 2025

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no information from Expedia regarding what room we were staying in. When we left the airport it was like a hellscape. Many of the buildings on St. Thomas are completely abandoned and covered in mold. The ones that are remaining are in terrible condition. The roads are narrow, falling apart and they drive on the opposite side of the road. Combining that with the most aggressive drivers I've ever seen and an abundance of people milling around That looked homeless or desperate I would have to say this was the biggest disappointment I've ever experienced on a vacation. This was my son's graduation trip and I had to buy additional tickets and pay for an additional room near the airport just to be able to leave the following day.
Stayed 1 night in Aug 2025

6/10 Okay

Dana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the staff and service was great!!!
Stayed 4 nights in Jul 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property close to everything and staff very nice hotel right on the beach
Stayed 4 nights in Jul 2025