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The Moat House

4.0 star property
VIP Access

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Photo gallery for The Moat House

Breakfast, lunch and dinner served
Garden
Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Property grounds
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Lower Penkridge Road, Acton Trussell, Stafford, England, ST17 0RJ
  • Place, Cannock Chase
    ‪4 min drive‬
  • Place, Cannock Chase Country Park
    ‪5 min drive‬
  • Place, Stafford Gatehouse Theatre
    ‪10 min drive‬
  • Airport, Birmingham (BHX)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(34 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

The Moat House

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a front desk safe are on-site.
The Moat House offers 41 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at The Moat House. During your stay, you'll be close to Stafford Gatehouse Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly The Moat House also features a garden, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 4-star Stafford hotel is smoke free.

Guests are served a free English breakfast daily from 8 AM to 10 AM.
Orangery Restaurant – This restaurant serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Orangery Restaurant

Family friendly

  • In-room cot
  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Moat House Hotel Acton Trussell, Stafford
Moat House Hotel
Moat House Acton Trussell, Stafford
Moat House
The Moat House Acton Trussell UK - Staffordshire
Moat Hotel Acton Trussell
The Moat House Acton Trussell Hotel
Moat House Hotel Stafford
Moat House Stafford
The Moat House Hotel
The Moat House Stafford
The Moat House Hotel Stafford

The Moat House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 6 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Staff were all excellent blending professionalism with friendliness perfectly. We were upgraded to a lovely room overlooking the canal. Food and drink were both great!
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, All the staff were professional and welcoming. We would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Stayed 1 night in Nov 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for an overnight stay just off the M6
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Foods always good but I stay over for a good nights sleep but having 2 beds attached leaving a rock hard lump down the middle of the bed is not comfy at all! Wouldn’t be nice for a couple to stay in
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Business traveller
Yes. The room was very clean and the staff were all very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent but whatever have you done to the dining area?!!! It used to be nice comfy chairs and (for breakfast) a relaxing and quiet atmosphere that made breakfast something to look forward to. Instead there is now ‘basic’ seating and a very echoey atmosphere that must be due in no small part to the now lack of upholstery and possibly carpet area. In short the echoey sounds made it not much better than a company cafeteria. Quite disappointing and if the hotel wasn’t so convenient and nice in other ways it might well be a case of looking elsewhere for a better breakfast dining experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

8/10 Good

Veronica

Stayed 1 night in Nov 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice venue drinks too expensive. But over all nice stay. Plates for breakfast need to be warmed up
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Amenities
Very lovely and charming place to stay, staff were very friendly and helpful definitely a place to stay and will be coming back again
Stayed 1 night in Nov 2025

10/10 Excellent

LISA

Liked: Cleanliness, amenities, property conditions & facilities
All staff were warm, friendly, and very informative. The room was clean spacious and very quiet great for a good night's sleep. There was plenty of choice for breakfast both continental and hot. The restaurant has beautiful views of the lake and surrounding garden. Very happy would go back to stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we have stayed in, clean, comfortable, lovely food for Dinner and Breakfast. Cosy bar area, staff very efficient and friendly. Perfect for visiting local attractions. Fully recommend, will definitely stay again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Nelam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time, room was clean, staff were friendly and helpful. We will definitely go again
Stayed 1 night in Nov 2025

10/10 Excellent

Vijayeta

Stayed 1 night in Oct 2025

10/10 Excellent

Garry

Stayed 2 nights in Oct 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, gem of a hotel - spotless, large room, staff very professional, friendly and helpful and food fantastic.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Travelled with family
Better to have coffee machine for breakfast because coffee not nice and asked for milk and had it off other table that another person had used not good
Stayed 1 night in Oct 2025

6/10 Okay

David

Would have liked a cooked breakfast at 06:30, but had to settle for a continental as hot meal service does not start until 07:00, which was too late for me as I needed to leave for my appointment at 07:10. 4 pillows supplied all as hard as bricks, very uncomfortable, not a good nights sleep. Rest of the hotel was fine from what I saw.
Stayed 1 night in Oct 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the building has an amazing history
Stayed 1 night in Oct 2025

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Very nice surroundings
Stayed 1 night in Sep 2025