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Hyatt Regency Greenwich

4.0 star property

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Photo gallery for Hyatt Regency Greenwich

Lobby
Bar (on property)
Daily to-go breakfast for a fee
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
1800 E Putnam Avenue, Old Greenwich, CT, 06870
  • Place, Hatch Field
    ‪18 min walk‬
  • Place, E. Gaynor Brennan Golf Course
    ‪2 min drive‬
  • Place, Stamford Hospital
    ‪2 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪18 min drive‬

Room options

Deluxe Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.8 out of 10
Excellent
(73 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Atrium View)

View from room

Room, 2 Queen Beds (Atrium View)

8.4 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atrium, Room, 1 King Bed, View

View from room

Atrium, Room, 1 King Bed, View

8.0 out of 10
Very good
(22 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Accesible Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Accesible Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Accesible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Fairfield Suite)

Suite (Fairfield Suite) | Premium bedding, down duvets, in-room safe, desk

Suite (Fairfield Suite)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Greenwich Suite)

Premium bedding, down duvets, in-room safe, desk

Suite (Greenwich Suite)

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 4

Atrium View King Room

  • Sleeps 2

King Room

  • Sleeps 3

ADA King Room with Shower

  • Sleeps 4

ADA King Room with Tub

  • Sleeps 3

ADA Two Double Room with Tub

  • Sleeps 4

Deluxe Two Double Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

View from room

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Atrium View)

View from room

Room, 1 King Bed with Sofa bed (Atrium View)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Atrium View

  • Sleeps 4

King Room With Sofabed

  • Sleeps 3

One King Atrium View With Sofabed

  • Sleeps 3

Premier Suite With Two Queen Beds

  • Sleeps 5

Two Double Room

  • Sleeps 4

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About this property

Hyatt Regency Greenwich

Suburban hotel with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Regency Greenwich offers 373 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 65-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Old Greenwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hyatt Regency Greenwich's great location gets high marks from our customers. During your stay, you'll be within walking distance of E. Gaynor Brennan Golf Course. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from E. Gaynor Brennan Golf Course and 5 minutes from Bruce Museum of Arts and Science
  • Dogs welcome for a fee (restrictions apply)
Hyatt Regency Greenwich offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Regency Greenwich. For a fee, parking is available.

This Old Greenwich hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
Townsend Bar – This bar only serves dinner.
Glenna’s Cafe & Market – On-site café. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 25 per night)
  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 14 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Glenna’s Cafe & Market
  • Townsend Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 14 to 25 per person
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per day
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich Hyatt
Greenwich Hyatt Regency
Greenwich Regency Hyatt
Hyatt Greenwich
Hyatt Regency Greenwich
Hyatt Regency Hotel Greenwich
Hyatt Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich
Hyatt Regency Old Greenwich
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Hotel
Hyatt Regency Greenwich Old Greenwich
Hyatt Regency Greenwich Hotel Old Greenwich

Hyatt Regency Greenwich Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1020 reviews
Rating 8 - Good. 204 out of 1020 reviews
Rating 6 - Okay. 134 out of 1020 reviews
Rating 4 - Poor. 74 out of 1020 reviews
Rating 2 - Terrible. 55 out of 1020 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mimma

Amazing Service

My sister and I were there for my hospital appointment at Yale Greenwich Hospital for testing . The experience from the check in to the check out was incredibly we (both) are very hard to please and we were beyond grateful and thankful for the service that we received. I will recommend and also return. I also wanted to mention the Dining was conveniently located and the food was amazing , also the waitress Suzy was extremely helpful and kind to myself and my sister. Very pleased . Thank you for making it a very calm experience for someone who was anticipating an already stressful situation.
Stayed 1 night in Aug 2025

8/10 Good

Alaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great. The only negative is they do not serve a breakfast buffet Monday through Friday.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is what the others should use as a guide to success
Stayed 1 night in Aug 2025

10/10 Excellent

WENDY ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Love the atrium. Nothing I dislike.
Stayed 5 nights in Aug 2025

4/10 Poor

Charles

Liked: Property conditions & facilities
Disliked: Staff & service
Something is terribly off about this hotel operations. Very nice atrium & had a Greenwich address. But, staffing is clearly a big issue and service is honestly 1-2 good employees to 6-8 weirdos. Kitchen food is - mediocre at best. Good luck. Just stay in Stamford instead
Stayed 1 night in Aug 2025

10/10 Excellent

MARIA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The waitress at the restaurant was a bit unfriendly but she probably had a long day… it is the northeast attitude.
Stayed 1 night in Aug 2025

8/10 Good

Carmel

Travelled with family
Liked: Cleanliness, staff & service
This hotel is breathtaking. The pictures don’t do it justice. The staff are courteous and helpful : from check -in to check -out, every single employee responded to questions with care , and patience. I would give this hotel 10 stars if weren’t for the situation at the pool that I’ve seen mentioned in several reviews. I visited this location as a mini staycation for my children and I, and I called beforehand to ensure that the pool was opened and available because I knew that there’s where they’d want to spend most of their time. I’ve never seen them so eager to wake up at a hotel, because the pool was opened from early, however, we were made to feel very uncomfortable because of the two swimming instructors that used the already small pool for their classes. These instructors were not courteous, looked annoyed at my children, and then gave orders in a condescending way that they weren’t allowed to use the side of the pool that the classes were on or get out and go to the hot tub. I find that extremely rude, unsafe, and disturbing. We were unable to use a paid facility for our full enjoyment, when that was one of the main reasons that I chose this hotel when booking. Maybe Hyatt should advertise this location as an “adults only,”Families with kids take heed.
Stayed 1 night in Aug 2025

10/10 Excellent

jacques

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful grounds. A few Rose 🌹 bushes around the self parking area would be wonderful too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Stay

Nice hotel in Greenwich CT
Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean and modern rooms, friendlly staff and beautiful lobby. It felt relaxed, yet luxurious. I look forward to coming back for a future visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Places was lovely has everything you need we had dinner and food was great. Pool was just the right temperature and they had an movie theater which is new and was also great.
Stayed 1 night in Aug 2025

10/10 Excellent

exum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cecil

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

scott, Hermosa Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very clean. Nice hotel!
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The dining room staff was completely occupied by a convention. Those who wanted breakfast had only the option of frozen egg sandwiches from a café in the hotel. The atrium is beautiful and a wonderful place for an evening cocktail or glass of wine with friends. Parking is awkward and valet services are not readily available. Self parking is expensive but par for the course on the East Coast.
Stayed 1 night in Aug 2025

8/10 Good

iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice. The front desk people were very accommodating. We had a few issues which they took care of. I would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Our stay was wonderful. The room was very clean. The atmosphere was very inviting. The staff answered questions without hesitation.
Stayed 2 nights in Aug 2025

8/10 Good

Fayona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful stuff amazing💥 the only problem is we got a room where the phone was not working and we had trouble with the Internet, but was offered another room. Internet was also fixed by engineers. with all that said and done we were offered an extra night in all it was an amazing trip one of the most beautiful hotels ever. Food excellent
Stayed 3 nights in Aug 2025