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The Crown Hotel

2.0 star property

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Photo gallery for The Crown Hotel

Reception
Reception
Front of property
Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Place, Gladstone Pottery Museum
    ‪10 min walk‬
  • Place, Little Moreton Hall
    ‪4 min drive‬
  • Place, Parkhall Country Park
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪72 min drive‬

Room options

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Free WiFi, bed sheets

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Economy Double Room

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Days Inn by Wyndham Stafford
Stone
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
3.9 out of 5, Good, 642 reviews
The price is €46
includes taxes & fees
12 Jul - 13 Jul
Days Inn by Wyndham Stafford

About this property

The Crown Hotel

A 24-hour front desk, a front desk safe and free self-parking are available at this hotel. WiFi in public areas is free.
The Crown Hotel offers 45 accommodations with coffee/tea makers. 32-inch LCD televisions come with cable channels.

Bathrooms include baths or showers. This Stoke-on-Trent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at The Crown Hotel, you're just a quick walk from Gladstone Pottery Museum. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe
  • 7 minutes on foot from Gladstone Pottery Museum and a 2-minute drive from Little Moreton Hall
The Crown Hotel offers its guests a front desk safe. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Stoke-on-Trent hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

The Crown Hotel Reviews

Reviews

4.2
Rating 10 - Excellent. 5 out of 58 reviews
Rating 8 - Good. 6 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 7 out of 58 reviews
Rating 2 - Terrible. 32 out of 58 reviews

4.4/10

Cleanliness

4.6/10

Staff & service

4.2/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Martin

Could do with some refurbishment
Stayed 1 night in Feb 2026
Verified

4/10 Poor

andrew

Disliked: Staff & service, property conditions & facilities, room comfort
cheap hotel and the only good thing about it is the price
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Shaun

Disliked: Cleanliness, amenities, property conditions & facilities
The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Juliana

Disliked: Cleanliness, amenities, property conditions & facilities
The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness
The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Tyson

Disliked: Cleanliness, property conditions & facilities, room comfort
Perfect setting to film a murder documentary.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Awful scruffy hotel
Stayed 1 night in May 2025
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, amenities
Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.
Stayed 1 night in May 2025
Verified

6/10 Okay

Nick

As an experience it sure is something.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Mashoko

Disliked: Staff & service
It was very bad .the whole hotel have bad smile.The hotel is very bad
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Martine

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service
We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort

Cancelled booking hours before check in

Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Adekunle

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

CUNEYT

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean.Door lock was unsafe. I don't want Expedia to offer this hotel to their customers.
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Very Basic hotel…..

The hotel definitely needs modernising, curtains in bedroom couldn’t close properly, bath tap kept dripping, massive spider in corner of bathroom. The carpets didn’t look like they had been cleaned for a long while! Just seemed very run down
Stayed 1 night in May 2025
Verified

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
I understood the price once I arrived. We passed people that looked suspicious of drug using in the halls many times. The bed was horrible. I woke up aching. Grateful for the free parking though. I’m sure in its day it was a great place. It’s very run down now
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Overview

It was so bad The room was uncleaned There were red bugs in the bed and carpet The carpet was so smelly Unable to stay there due to dirty room
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

mark

Disliked: Staff & service, amenities, property conditions & facilities
Awful but that what you get for price I presume. Huge Window didnt close, no TV remote and they didn't have one. Dated. Rough area with smashed up vans In car park. Downstairs windows smashed. Rooms ok.tho
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Lisa

Disliked: Amenities, property conditions & facilities
the hotel was disgusting not only was it filthy, run down, windows were broken the WiFi box was hanging out of the room window the floorboards all over the place felt like they were about to collapse, it stunk of drugs (weed) it was more like a half way house, not a safe place to stay in with kids the bedroom doors were not secure. The pictures on the website did not compare to the actual hotel!!
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Jordan

Disliked: Property conditions & facilities, room comfort

Don’t bother

It was just awful! The bed was super uncomfortable, felt like I was just laying on springs There is so much noise! All of the floorboards creek, you could hear everything from every room, the road outside the car park everything, I don’t think I even got two hours sleep
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Satya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel all over UK

The hotel is in very bad state. Right from the entrance to the rooms. The rooms are very dirty, toilets are dirty, window broken, paint peeling off everywhere. No coffee mug, however a kettle is given. The chair is broken. There was a lot of noise during night, probably by youngsters and drunkard locals which disturbed the sleep. Never recommend this to anyone.
Stayed 2 nights in Jul 2025