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Hotel L'Ours De Mutzig

3.0 star property

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Photo gallery for Hotel L'Ours De Mutzig

Exterior
Reception
Standard Twin Room | Premium bedding, individually decorated, individually furnished, desk
Seasonal outdoor pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

Map
24 Place De La Fontaine, Mutzig, 67190
  • Fort de Mutzig
    ‪3 min drive‬
  • Obernai Tourism Office
    ‪14 min drive‬
  • Market Square
    ‪14 min drive‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, individually decorated, individually furnished, desk

Standard Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel L'Ours De Mutzig

Hotel in Mutzig with seasonal outdoor pool and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a seasonal outdoor pool, a 24-hour front desk and free newspapers. Change of towels is available on request
Hotel L'Ours De Mutzig offers 47 accommodations with free newspapers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Mutzig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel L'Ours De Mutzig, you'll be close to Chartreuse Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant l'Ours
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, meeting rooms and multilingual staff
  • Just a 4-minute drive from Chartreuse Museum and a few minutes from Office de Tourisme Region Molsheim-Mutzig
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at Hotel L'Ours De Mutzig.

This 3-star Mutzig hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10 AM.
Restaurant l'Ours – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 10 AM on weekends; EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant l'Ours

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check In hours are 3-8 PM on Saturdays and 3-7 PM on Sundays and Bank holidays.

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Ours Hotel Mutzig
L'Ours Mutzig
L'Ours De Mutzig Alsace, France
L'Ours Mutzig Hotel
Hotel L'Ours Mutzig
L'Ours De Mutzig
Hotel L'Ours De Mutzig Hotel
Hotel L'Ours De Mutzig Mutzig
Hotel L'Ours De Mutzig Hotel Mutzig

Hotel L'Ours De Mutzig Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 118 reviews
Rating 8 - Good. 48 out of 118 reviews
Rating 6 - Okay. 6 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only reason I didn’t give it 5 stars is because I felt a little put out at our treatment or lack of in the hotel restaurant. We were the only brits in a room full of Germans and French. Every single other table were brought a basket of bread whilst waiting for their food and given a free dessert at the end of their meal, even if they’d already had a dessert like we had. It unfortunately marred my stay a little.
Stayed 1 night in Oct 2023

8/10 Good

ELODIE

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Hôtel et alentours en travaux . La chambre etait franchement peinte et pas nettoyée, nous avons de suite eu une chambre propre et sans odeur. Malgre les travaux dans la rue facilité de stationnement. Aucune nuisance sonore, hotel tres calme et personnel sympathique.
Stayed 1 night in Feb 2025

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour dans les travaux

Très bon séjour d'étape. Bien que des travaux de rénovation de l'hôtel soient en cours notre séjour s'est bien déroulé et nous avons eu l'occasion d'inaugurer les locaux du nouveau restaurant, excellent repas! Nous n'avons hélas pas profité du parking à cause de travaux de voirie.
Stayed 1 night in Feb 2025

8/10 Good

SAMIR

Stayed 4 nights in Dec 2024

8/10 Good

Aimée

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super chambre très belle
Stayed 1 night in Nov 2024

8/10 Good

Jean

Stayed 1 night in Nov 2024

10/10 Excellent

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben innerhalb von 3 Monaten zum 4ten mal hier gebucht. Immer auf der Durchreise zu den Vogesen auf unserer Motorradtour. Jedesmal durften wir unsere Mopedsdort in der Garage parken. Sehr freundliches und hilfsbereites Personal. In der Nachsaison ist das Frühstück nicht so gut und die Auswahl lässt zu wünschen übrig... Aber trotzdem - Eine süße Altstadt und wir kommen zur Mopedsaison 2025 wieder in unser Lieblingshotel in unseren Lieblingsort!
Stayed 1 night in Oct 2024

6/10 Okay

JOHN

Stayed 1 night in Oct 2024

10/10 Excellent

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable malgré les transformations du restaurant et de la nouvelle salle de séminaire. Personnel au top
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

COLARDELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour d'une nuit propre bien
Stayed 1 night in Jun 2024

8/10 Good

Jean-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour

Bon séjour. Belle chambre, manque juste un porte manteau, ou des cintres dans la penderie. Un peu chaud la nuit dans la chambre, pas de bouton de réglage disponible.
Stayed 1 night in Jun 2024

4/10 Poor

Kjell

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Kjell

Hotellet under renovering, poolen stängd. Restaurangen stängd, alltid på måndagar vilket inte framgick på bokningssidan. Frukosten bra. Personalen trevlig.
Stayed 1 night in May 2024

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Edwige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sylvie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau cadre malgré les travaux
Stayed 1 night in Apr 2024

8/10 Good

julien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jean-Luc

Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel . Chambres très propres, un peu veillottes mais en cours de rénovation. Personnel très accueillant et a l'écoute des clients.
Stayed 2 nights in Jan 2024

10/10 Excellent

philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tres bon acceuil

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023