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The Parlour Inn, an Ascend Collection Hotel

3.5 star property

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Photo gallery for The Parlour Inn, an Ascend Collection Hotel

Breakfast and dinner served
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
101 Wellington St, Stratford, ON, N5A2L4
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Avon Theatre
    ‪3 min walk‬
  • Place, Avon River
    ‪5 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Parlour Inn, an Ascend Collection Hotel

A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
The Parlour Inn, an Ascend Collection Hotel offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Parlour Inn, an Ascend Collection Hotel. During your stay, you're just a quick walk from Stratford City Hall. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the restaurant and the clean guestrooms
  • Steps from Stratford City Hall and 3 minutes on foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn, an Ascend Collection Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 512 out of 766 reviews
Rating 8 - Good. 181 out of 766 reviews
Rating 6 - Okay. 50 out of 766 reviews
Rating 4 - Poor. 14 out of 766 reviews
Rating 2 - Terrible. 9 out of 766 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cynthia Suzanne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, location was perfect and restaurant was cozy and offered a hearty breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, close to downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Augustine

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Erin

Stayed 1 night in Nov 2025

6/10 Okay

Cynthia Suzanne

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant room
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Christiane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, both upon check in and in the restaurant the first night. We enjoyed having a suite, king size bed and having bathrobes at our disposal. TV was great and we were able to watch a bit of the Nitto tennis tournament. We walked everywhere we had to go: Cenotaph, Avon theatre, restaurants.
Stayed 2 nights in Nov 2025

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities
Clean, spacious room/suite. The staff was pleasant and we enjoyed both our dinner and breakfast in the dining room. The one negative was the shower. The website photo showed a removable shower head, which is why I booked the room. Instead it was a very high, fixed head that provided a mediocre shower.
Stayed 1 night in Nov 2025

10/10 Excellent

WENDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming and the room was perfect! We will stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

8/10 Good

Cathy

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I stayed at in a few years. It was quiet, the room was large with comfortable chairs for reading, nice shower. Everything I wanted to see was with a 5-15 minute walk. Staff were quite attentive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Our stay at The Parlour Inn in Stratford was lovely! The room was clean and comfortable, temperature perfect, location was amazing and close to the venues & nightlife, and the personal touches were delightful, we found roses on our beds after check in.
Stayed 1 night in Nov 2025

10/10 Excellent

luluel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience, location was amazing and the staff were super helpful. Everything exceeded my expectations.
Stayed 1 night in Nov 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast had some unique options that were excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and perfect location to explore Stratford
Stayed 5 nights in Nov 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect, a short walk to the theatre and shopping. The suite was lovely and clean. Staff were friendly and helpful. Cozy dressing gowns were a nice touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly
Stayed 1 night in Nov 2025

8/10 Good

Lockie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pleasant, older hotel. Room and bathroom clean and neat.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy our stay at the Parlour Inn. Rooms are beautiful and have always had great meals in their restaurant. I only gave 4 out of 5 stars for breakfast because they had run out of a few breakfast items and we were there when the restaurant opened
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice vintage hotel. Very clean. Friendly staff. Less than 5 minutes walk from Avon and Studio theaters. Restaurant in hotel and many others within minutes walking distance. Tom Patterson and Festival Theater walkable distance in decent weather.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My Breakfast was cold when it arrived at our table Other than that , we enjoyed our stay.
Stayed 1 night in Oct 2025