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SureStay Hotel by Best Western Summersville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Summersville

Exterior
Lobby
Lobby
Free daily continental breakfast
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1203 Broad St, Summersville, WV, 26651
  • Place, Elizabeth Stephenson Memorial Library
    ‪1 min drive‬
  • Place, Summersville Lake
    ‪2 min drive‬
  • Place, New River Gorge Bridge
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Flat Screen Television, Work Desk, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Bathtub, Work Desk, Lounge Chair, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

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Exterior
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  • Hot tub
  • Breakfast included
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4.4 out of 5, Excellent, 1,233 reviews
The price is €112
includes taxes & fees
6 May - 7 May
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About this property

SureStay Hotel by Best Western Summersville

A 24-hour front desk, ATM/banking services and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Summersville offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Summersville. During your stay, you'll be within walking distance of Summersville Lake. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a lift, an ATM and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Summersville Lake and a few minutes from Elizabeth Stephenson Memorial Library
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. SureStay Hotel by Best Western Summersville also features a vending machine, an ATM, and a lift. Self parking is free.

This Summersville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Econo Lodge Summersville
Econo Summersville
Econo Lodge Summersville Motel
Econo Lodge Summersville
Surestay By Best Summersville
SureStay Hotel by Best Western Summersville Hotel
SureStay Hotel by Best Western Summersville Summersville
SureStay Hotel by Best Western Summersville Hotel Summersville

SureStay Hotel by Best Western Summersville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 332 out of 785 reviews
Rating 8 - Good. 264 out of 785 reviews
Rating 6 - Okay. 116 out of 785 reviews
Rating 4 - Poor. 42 out of 785 reviews
Rating 2 - Terrible. 31 out of 785 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Staff was friendly Room was very clean
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was ok . Well placed items all were fresh . I wanted another hot food item . Eggs,biscuits and gravy. Or something. The place was very clean and updated.thanks
Stayed 1 night in Jan 2026

4/10 Poor

Gary

Liked: Cleanliness
The noise level from the room above mine was totally not acceptable. The floor creaked with every step they took, their conversations could be heard almost word for word. Poor construction and poor sound proofing. I will not stay there again. The Heater was loud but nothing compared to the noise from the room above. I was in room 107.
Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel ca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Room was nice and clean Breakfast could add scrambled eggs, this would make much better. They have waffles, cereal, coffee, bread. I would definitely return.
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Staff were polite and helpful. Room was clean and area was safe.
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness
.
Stayed 4 nights in Nov 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities
Courteous staff. Nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left before breakfast, there was plenty of parking
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Adelheid

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Allowed my service dog in which was beautiful!
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Room seemed clean. Pet friendly hotels / rooms shouldn't have carpet in my opinion. My wife said she slept fine. I didn't. My bed was a rock, and my pillow was firm and quite thick. Staff was fine enough. Though when I checked in the guy obviously had a cold (I know, how dare he?!?) Obviously anyone can have a cold, but I placed my hand on the counter and there was something resembling a "snot" stuck to my finger. It was pretty gross. It may not have been him...but he's number 1 suspect in my book. However, there were tissues and sanitizer right there. So-.5 stars, but + .5 stars. Everything else was just fine. It was pretty quiet there. The grassy area for pets didn't have a bag station (that I could see). I had one anyhow, just mentioning it for others. Also note, that while it says "Pet Friendly", it really means Dog friendly. Cats were not welcome from what I was told.
Stayed 1 night in Nov 2025

10/10 Excellent

david, Cranberry Twp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk Fri evening was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Nov 2025

2/10 Terrible

Melinda

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The pet friendly statement was not for cats .The room we were given smelled of dog so bad i could hardly sleep.If hotels are pet friendly they should state if a pet is not welcome
Stayed 1 night in Oct 2025

8/10 Good

Shelly, Ona

The room was clean and welcoming. The staff was curteous and friendly. The only thing which fell short was the breakfast. I was a little dissappointed there was no eggs and no meat
Stayed 1 night in Oct 2025

10/10 Excellent

Charleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel was great. Safe neighborhood. We were so tired when we arrived that we somehow left the back of our car open so night. No one touched anything in there. Everything was still exactly as it was when we went to sleep! The room was clean. The staff was friendly and really helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities
First the good: The staff was very courteous. The room was clean and comfortable...nice beds. The not so good: Noise. Walls, Floors must be quite thin.
Stayed 1 night in Nov 2025

10/10 Excellent

Annette

Stayed 1 night in Nov 2025

6/10 Okay

Clayton

Liked: Cleanliness
Disliked: Amenities
The heater in my room sounded like a Mac truck starting up. There was no heat for the first night, but they luckily switched me rooms the next day. The receptionist was also outside smoking instead of being at the desk.
Stayed 2 nights in Oct 2025