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Novotel Sunshine Coast Resort

4.0 star property

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Photo gallery for Novotel Sunshine Coast Resort

Outdoor pool, pool umbrellas
A spacious living area with a high ceiling, a dining table with chairs, a sofa, and a large potted plant.
A spacious living area with a large window, a sofa, wicker chairs, and a dining table.
Breakfast and dinner served
A waterfront property with multiple buildings, including a prominent house with a green roof and a balcony.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Place, Yaroomba Beach
    ‪5 min walk‬
  • Place, Twin Waters Golf Club
    ‪17 min walk‬
  • Place, Mudjimba Beach
    ‪3 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪7 min drive‬

Room options

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View | Desk, laptop workspace, iron/ironing board, cots/infant beds

Room, Multiple Beds, Garden View

7.6 out of 10
Good
(21 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Lagoon View

A hotel room with two beds, a desk, and a balcony with a view of the sea.

Room, Multiple Beds, Lagoon View

  • Lagoon view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Lagoon View

7.2 out of 10
Good
(15 reviews)
  • Lagoon view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

A modern living room with a sectional sofa, a glass coffee table, and a painting on the wall.

Bungalow, 1 Double Bed, Overwater

  • Lagoon view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Garden View

Executive Room, 1 King Bed, Garden View | Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

A hotel room with a large bed, a sofa, a dining area, and a view of the water.

Executive Room, 1 King Bed, Lagoon View

7.8 out of 10
Good
(17 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Executive Double Room, 2 Double Beds, Garden View | Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Double Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

A hotel room with two beds, a chair, a table, and a view of the outside.

Executive Double Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Lagoon View

A hotel room with a bed, a desk with a TV, a dining area with chairs, and a view of the sea.

Room, 1 Queen Bed, Lagoon View

  • Lagoon view
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Double Bed, Overwater

A hotel room with a large bed, a chair, a lamp, and a window with curtains.

Deluxe Bungalow, 1 Double Bed, Overwater

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a view of a garden.

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Bungalow, Overwater

Grand Bungalow, Overwater | Desk, laptop workspace, iron/ironing board, cots/infant beds

Grand Bungalow, Overwater

  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 Queen Bed, Garden View (Resort)

A hotel room with a bed, a TV, a desk with a computer, a dining table, and a view of greenery outside.

Room, 1 Queen Bed, Garden View (Resort)

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

A hotel room with a large TV, two sofas, a wooden sideboard, and a sliding glass door leading to a balcony with a view of trees and a beach.

Suite, Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Novotel Sunshine Coast Resort

At Novotel Sunshine Coast Resort, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort offers 361 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Novotel Sunshine Coast Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Yaroomba Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, mini golf and volleyball
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort with summer activities such as sailing, kayaking and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Sunshine Coast hotel.

Sola Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Sola Bar – This bar is located by the pool. Open daily.
Deli Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Paddleboard
  • Sailing
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 183 out of 1000 reviews
Rating 4 - Poor. 94 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Akeelesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, reasonable price and clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Youjung

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is Good. Staffs very helpful & friendly. Want to come back next holiday.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Arul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Pool and Bath tub Spa in room
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Donnalisa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room but old and worn out facilities in the room. Food was OK and park area around the facilities was lovely
Stayed 5 nights in Apr 2026
Verified

8/10 Good

ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
great property for family’s starting to get a bit old now though some areas no longer being used like old bar area now used for kids play area rooms are good size for family’s but again starting to look a bit old pool area and lakes still the jewel of the property and we spent everyday there grandkids loved it
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Great stay great location will come back
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vikki

Liked: Cleanliness, property conditions & facilities
Love this place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities
The food was expensive for the evening meal and not the best but breakfast was amazing. Staff were great but bar service could have been better with attention to detail such as serving the right drinks and giving matching glasses when we ordered win.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Amanda

Liked: Staff & service, amenities
Disliked: Cleanliness
Overall property has a lot of features, things to do and beautiful lobby. The yard and pool could use a good cleanup
Stayed 1 night in Mar 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Wonderful facilities and staff.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
It’s such an amazing property with great facilities and wonderful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Clean room.. friendly staff and Yummy brekky Great location, kids loved the boat’s & activities. Would happily stay again
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities
Such a beautiful place with great staff and incredible activities on the lake!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Rebecca

Liked: Staff & service, amenities, property conditions & facilities
Long wait to check in, bathroom was dirty, limited in room dining options for families.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Would have loved a longer stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Nice check in and got the king bed we wanted
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Amazing amenities and great staff
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jacinta

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed in the newer section but there was still mould in the bathroom. Pool/ beach area was nice. Food definitely let the experience down. We are returning customers, but felt the standard has dropped.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Great set up in the room with seperate storage / suitcase area
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Rooms are really dated, sheets musty and air con was SO loud
Stayed 1 night in Mar 2026
Verified

8/10 Good

Domenica

Liked: Cleanliness, property conditions & facilities
Clean and comfy room; staff very welcoming and courteous; garden and BBQ area to be cleaned/fixed up.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Dagmar

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, beautiful pool area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Room was clean and very comfy, staff were lovely.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Farah

Liked: Cleanliness
Amenities were great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mariela

Liked: Cleanliness, amenities, property conditions & facilities
Staff super kind. Loved the breakfast! Really nice place, would love to come back soon!
Stayed 4 nights in Dec 2025