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Oakwood Hotel & Residence Suzhou

4.5 star property
VIP Access

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Photo gallery for Oakwood Hotel & Residence Suzhou

Premium bedding, in-room safe, desk, blackout curtains
Lounge
Front of property
Luxury Apartment, 2 Bedrooms, Partial Lake View | Private kitchen | Coffee/tea maker, electric kettle
Children’s play area – indoor

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123
  • Place, Dushu Lake
    ‪1 min walk‬
  • Place, Jinji Lake
    ‪5 min drive‬
  • Place, Suzhou International Expo Center
    ‪8 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for One-Bedroom Apartment

Coffee/tea maker, electric kettle

One-Bedroom Apartment

  • Partial lake view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Apartment, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Junior Apartment, Partial Lake View

  • Partial lake view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Apartment, 3 Bedrooms, Lake View

Premium bedding, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms, Lake View

  • Lake view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Queen Bed OR 1 Single Sofa Bed, 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

Premium bedding, in-room safe, desk, blackout curtains

Luxury Apartment, 2 Bedrooms, Partial Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 108 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

Deluxe Twin Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Primier King Room

Premium bedding, in-room safe, desk, blackout curtains

Primier King Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Oakwood Hotel & Residence Suzhou

Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a complimentary children's club are on-site.
Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Oakwood Hotel & Residence Suzhou, you're connected to the convention centre and just a quick walk from Dushu Lake. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy local and international cuisine while dining at Dushu Spring
  • Buffet breakfast served daily for a fee
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, bicycles to rent and a playground
  • Just a 3-minute walk from Dushu Lake and 12 minutes by car from Pingjiang Road
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a terrace, and a complimentary children's club are also featured at the luxury Oakwood Hotel & Residence Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Dushu Spring – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dushu Spring

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 50 out of 84 reviews
Rating 8 - Good. 25 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay for a long visit. The staff is very friendly and helpful. The food is excellent, especially the breakfast buffet. A perfect location for local shopping, food and a beautiful walk at the lake.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast. Very clean environment. Staff friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this hotel again.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ek Seng

Liked: Cleanliness, staff & service
Room is spacious and comfortable and there is a surprise me , a skywalk in the living room with a beautiful lake view
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities
Staffs are excellent and very nice. Stayed in a one bedroom apartment. Very good quality and clean. Beautiful view from higher floor. Buffet breakfast with variety of food.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Anna Crouch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
Stayed 13 nights in Apr 2025
Verified

8/10 Good

Toru

Liked: Cleanliness, staff & service, amenities
清潔
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tingzhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错啦
Stayed 5 nights in Nov 2021
Verified

10/10 Excellent

watson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lake view

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020
Verified

8/10 Good

KENGHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周遭環境優美，舒適... 但地點稍偏，不易打車，且網路速度有點偏慢 早餐豐富，好吃😋 大致上還不錯
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

HSIANGYEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

櫃檯服務

1/11日晚上入住的櫃檯人員一位年輕男生，服務態度很好！
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

TifKoh

Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

JOO YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 쾌적한 호텔

아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

ChungSan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
환경도 좋고 근처에 식당도 많아요.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality Hotel like brand new. Good breakfast.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Mok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nearby the industrial zone, quiet and pleasant. The room and equipment are quite big, tidy, and new.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
明るい、綺麗、新しい、快適な一晩でした。朝食も十分！コスパ良いホテルと思います。 周辺施設が寂しいのだけ、残念。夕食を済ませてからチェックインが望ましいです。
Stayed 1 night in Jul 2019
Verified

8/10 Good

kuma246

Liked: Cleanliness, property conditions & facilities
綿棒がない、シェバーがない
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

湘妍

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯接待人員比大陸其他飯店人員素質好！
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the industrial/tech/education area

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

오크우드 호텔 & 레지던스 쓰저우

위치가ㅜ
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感と朝食が最高です。
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

髭剃り用の剃刀と綿棒が無かったなど、 ゴミ捨ても捨てられて無い所が有ったり、 今一つって感じでしたね。
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
レジデンスのへｙ部屋が広く、ビュッフェの料理も良かった。
Stayed 2 nights in Jan 2019