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Park Inn - by Choice Hotels, Sydney

2.5 star property

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Photo gallery for Park Inn - by Choice Hotels, Sydney

Exterior
Indoor pool
Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board
Restaurant
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
560 Kings Rd, Sydney, NS, B1S 1B8
  • Place, Membertou Heritage Park
    ‪11 min walk‬
  • Place, Cape Breton Centre for Craft and Design
    ‪3 min drive‬
  • Place, Centre 200
    ‪3 min drive‬
  • Airport, Sydney, NS (YQY)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Park Inn - by Choice Hotels, Sydney

An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and laundry facilities. Housekeeping is available on request.
Park Inn - by Choice Hotels, Sydney offers 70 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down duvets and premium bedding. Satellite televisions are provided.

Bathrooms include baths or showers and hairdryers. This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. Renovation of all guestrooms was completed in April 2025.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Inn - by Choice Hotels, Sydney. During your stay, you'll be within walking distance of Membertou Heritage Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a meeting room, laundry facilities and a terrace
  • Just a 2-minute drive from Membertou Heritage Park and a few minutes from Bethel Presbyterian Church
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a terrace, and a vending machine are also featured at Park Inn - by Choice Hotels, Sydney. Free self parking is available.

This Sydney hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Park Inn - by Choice Hotels, Sydney has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CAD 9.99 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Renovated guestrooms - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9.99 to 15.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 11:00 PM and 7:00 AM.
Property Registration Number STR2526T5948
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hearthstone Inn Hotel
Hearthstone Inn Sydney
Park Inn by Radisson Sydney
Park Inn by Radisson, Sydney Hotel
Park Inn by Radisson, Sydney Sydney
Park Inn by Radisson, Sydney Hotel Sydney

Park Inn - by Choice Hotels, Sydney Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 142 out of 512 reviews
Rating 8 - Good. 119 out of 512 reviews
Rating 6 - Okay. 120 out of 512 reviews
Rating 4 - Poor. 79 out of 512 reviews
Rating 2 - Terrible. 52 out of 512 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gayle

Liked: Staff & service, room comfort
My room was excellent in terms of cleanliness. I had the best sleep ever, as the hotel is very quiet. The TV worked for the first few days and then seemed to get a wee bit cranky with the internet. The hotel is very basic, but fine for the three nights I stayed. The staff are very, very helpful and courteous. It's a very old building, and needs some work, but if they do that and keep their staff, I'd give it a higher rating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
All Good
Stayed 1 night in Nov 2025

10/10 Excellent

Vicky

Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food in town
Stayed 7 nights in Nov 2025

8/10 Good

Penny

Business traveller, Travelled with partner
Liked: Cleanliness
Beds are so comfy! Loved the restaurant attached to the hotel. Great food and decent prices, especially for hotel guests? Clean room and bathroo,
Stayed 2 nights in Nov 2025

6/10 Okay

Dustin

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities
The staff was very sweet the girl that helped with my check in was very sweet and accommodating, however the stay itself wasn’t the best, the hotel has a pool facility that I wanted to utilize while I was there upon being in the pool room for maybe 15 minutes the lights shut off and they could not get them on, they did come back on but the pool closed in roughly 30 minutes after then coming on. As well as the bed in my room was rather uncomfortable. But the room was very clean lots of hot water and was filled with pleasant staff just two minor troubles :)
Stayed 1 night in Nov 2025

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We didn’t have breakfast. I was very disappointed with the internet service. We rarely had access
Stayed 2 nights in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were modern and clean. Staff were friendly and helpful. I will definitely stay here again
Stayed 1 night in Nov 2025

6/10 Okay

Shannon, RR1 Ailsa Craig

Stayed 1 night in Nov 2025

6/10 Okay

Dwayne

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025

6/10 Okay

Catherine

Stayed 1 night in Nov 2025

8/10 Good

An

clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean. The rooms were all filled but it was ver quiet-never heard any noise from the other guests. The staff was friendly and helpful!!
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi and Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the beds and pillows comfortable. The room is a bit dark as there is not a ceiling light in the main area of the room, however, there are lamps that help. I love that the room does not have carpet. I was pleased with the room for the price.
Stayed 1 night in Nov 2025

8/10 Good

Annette

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Rooms were clean, staff was friendly and according and the restaurant food was great
Stayed 2 nights in Nov 2025

6/10 Okay

Penny

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds are so comfortable and the room clean BUT the Internet wouldn't work and would drop the signal as soon as you did get on. Not useful to the business person. No desk lamp, TV didn't work despite the front desk and maintenance help. We're back next weekend and hope some of these problems are remedied.
Stayed 2 nights in Nov 2025

4/10 Poor

Alison

Stayed 4 nights in Nov 2025

10/10 Excellent

Angeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great but not free,we enjoyed our stay so much we decided to stay another night. Staff are excellent and would recommend to everyone. These people really are trying to get this place looking great.
Stayed 1 night in Nov 2025

6/10 Okay

Sharon

Travelled with group
Disliked: Staff & service, property conditions & facilities
When we walked through the entrance doors, a VERY strong marijauna odour was present. After returning from.supper, it happened again. We were told it was a guest that lived there. He smoked right at the entrance though and guests had to smell the pungent odour. After this was mentioned at the desk, the desk clerk later told us that that particular guest was asked to smoke away from the entrance. We really appreciated that effort on their part. Upon checking in, the young clerk was quite pleasant. When asked if there were any "upgrades" available, she did not know what the word meant! Once settled into the room, the wifi would not work on any of our phones. The desk clerk said they were told that they were working on it. It was not available for any of our 2 and a half day stay. As a result they discounted our bill 15%. The reservation was booked for 4 people in one room. There were only 2 sets of towels. Once it was time for bed, we turned down the sheets and found a very dirty bottom sheet, almost like it wasn't changed. The clerk was working alone so brought up a sheet and we had to re-make the bed ourselves.
Stayed 2 nights in Nov 2025

4/10 Poor

lori

Travelled with group
Disliked: Property conditions & facilities
No Wifi available had to use my data. A restaurant that wasn't open and when it was was expensive Vending machine didn't work Room Didn’t have a lot of lighting some of the plugs were not covered Smal bathroom couldn't move well
Stayed 2 nights in Nov 2025

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable bed.
Stayed 3 nights in Nov 2025